Ruby

JULY 13, 2023

The more staff a business has, the more appointments it’ll have to make, manage, and track. Some businesses leave their scheduling to individual team members to figure out. Others centralize scheduling through full-time receptionists, administrative assistants, or similar positions. In fact, there are several reasons!

Small Business 52

Small Business Administrative Assistance Software Security 52

C-Suite Assistants

AUGUST 12, 2024

If you’re feeling overwhelmed, you need to clone yourself or hire an executive assistant for business owners. Keep reading to learn why a business owner needs an executive assistant (EA), how an EA maximizes productivity, and how to find the ideal assistant to help you and your organization succeed.

Correspondence 59

Correspondence Travel Arrangements Bookkeeping Administrative Assistance 59

Ruby

OCTOBER 5, 2022

And it’s getting decidedly more difficult as employee burnout—or employees simply checking out—continues to be a concern for small business owners. Responding to emails within 15–30 minutes is a tall order, even for small business owners who spend most of their workday at their computer. We’ve got them here !

Administrative Assistance 52

Administrative Assistance Small Business Payroll Delegation 52

Go Burrows

OCTOBER 29, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. And so that naturally translated into my career, my parents owned a small business.

Delegation 91

Delegation Multitasking Networking Food 91

Ask a Manager

APRIL 29, 2021

A reader writes: I work as a project manager at a small business (~25 employees) and have been in this role for more than six years. She learned I’d been laid off from my last position and offered to introduce me to her husband (John) who owns a consulting firm in my field.

Administrative Assistance 23

Administrative Assistance Advertising Computer Consulting 23

Ruby

JUNE 14, 2023

For small business owners, this is an important detail because you (or someone on your staff) must be well-versed in the art of phone etiquette. Anything that helps your business establish an ongoing connection with a customer, add it! Because— convenience! Categorize your callers.

Customer Service 52

Customer Service Administrative Assistance Small Business Training 52

Thrive Workplace

APRIL 24, 2025

Running a business is like spinning platesyou can keep them going for a while, but eventually, something will drop. The key to running your small business successfully and achieving sustainable growth isnt doing it all yourself; its knowing what to delegate.

Small Business 52

Small Business Bookkeeping Delegation Customer Service 52