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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

Go Burrows

And so that naturally translated into my career, my parents owned a small business. And I think that experience really helped me be a very good EA, and really went beyond what people probably thought of as traditional assistant duties. So that was sort of the role that I got put in there. Or one tidbit?

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my boss is having an affair with our assistant — and I’m friends with his wife

Ask a Manager

This post, my boss is having an affair with our assistant — and I’m friends with his wife , was originally published by Alison Green on Ask a Manager. A reader writes: I work as a project manager at a small business (~25 employees) and have been in this role for more than six years. Readers, what’s your advice?

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How to sound more confident over the phone

Ruby

For small business owners, this is an important detail because you (or someone on your staff) must be well-versed in the art of phone etiquette. You can also script other vital information you’d like to share, such as details about discounts, promotions, memberships, events, etc. Because— convenience!