Ruby

OCTOBER 5, 2022

And it’s getting decidedly more difficult as employee burnout—or employees simply checking out—continues to be a concern for small business owners. Responding to emails within 15–30 minutes is a tall order, even for small business owners who spend most of their workday at their computer. We’ve got them here !

Administrative Assistance 52

Administrative Assistance Small Business Delegation Payroll 52

Ruby

JUNE 14, 2023

For small business owners, this is an important detail because you (or someone on your staff) must be well-versed in the art of phone etiquette. Anything that helps your business establish an ongoing connection with a customer, add it! Because— convenience! Categorize your callers.

Customer Service 52

Customer Service Administrative Assistance Training Small Business 52

Ask a Manager

MAY 12, 2015

I am an administrative assistant for a local development group in my community. In addition to helping with economic development, we also own and operate a small business hub in which we rent out office space to various small businesses and provide them with secretarial assistance and whatnot.

Supplies 35

Supplies Administrative Assistance Computer Small Business 35

Ask a Manager

JANUARY 9, 2019

I was a legal assistant (she referred to me as an “administrative assistant” on payroll, but as a “paralegal” when billing clients for my time). Small businesses often don’t have Glassdoor reviews at all, but that doesn’t mean that future job candidates won’t try looking her up there.

Administrative Assistance 32

Administrative Assistance Legal Payroll Reporting 32

Go Burrows

OCTOBER 29, 2023

And so that naturally translated into my career, my parents owned a small business. And I think that experience really helped me be a very good EA, and really went beyond what people probably thought of as traditional assistant duties. So that was sort of the role that I got put in there. Or one tidbit?

Delegation 71

Delegation Multitasking Networking Food 71

Ask a Manager

APRIL 29, 2021

This post, my boss is having an affair with our assistant — and I’m friends with his wife , was originally published by Alison Green on Ask a Manager. A reader writes: I work as a project manager at a small business (~25 employees) and have been in this role for more than six years.

Administrative Assistance 23

Administrative Assistance Advertising Computer Consulting 23

Ask a Manager

MAY 17, 2016

I am an administrative assistant and have a second job interview coming up the end of this week. I really want to wow them with my great administrative skills and do something that will make me stand out above the other candidate(s). Why don’t we send a card and flowers or food, which are more traditional for condolences?”.

Interviewing 21

Interviewing Administrative Assistance Bookkeeping Legal 21

Ask a Manager

FEBRUARY 20, 2017

Am I really responsible for my boss’s other business partner getting his mail? I work for a small business as the administrative assistant. I assist 16 people, four of whome are the company’s owners. He still may not stop, but these three things give you the best shot at stopping it. As an A.A.,

Mailing 24

Mailing Administrative Assistance Problem-Solving Interviewing 24