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What exactly makes a boss bad is hard to define, but a lack of communication, feedback, empathy, and appreciation seem to be common denominators. Make sure that you actually have open lines of communication between you and your Executive Assistant, and that they feel comfortable coming to you with problems without fear of repercussions.
But honestly, how do you measure someone’s proficiency in office management or business communication? Certified Administrative Professional (CAP). The Certified Administrative Professional designation is earned by passing a rigorous exam. A manager can call for references or give a practical during the interview.
Continuous feedback: It’s the ongoing communication that keeps everyone in the loop. Setting goals, ongoing communication, and performance reviews look different for every company. In a healthcare organization, doctors receive feedback not only from their superiors but also from nurses, administrativestaff, and even patients.
Clear communication skills – admin assistants absorb all the communications that executives haven’t time to deal with. Clear communication skills – admin assistants absorb all the communications that executives haven’t time to deal with. They need to be relied on to keep this information confidential.
Promoting Widespread Participation You can ignite the widespread participation among employees in the following ways: Developing a robust communication strategy helps create awareness and generate excitement among employees. Leverage both virtual and in-person components to accommodate a hybrid workplace.
Those in an office manager role need to know how to manage processes, procedures, documentation, project management and communications. He or she also needs to understand supervision, training, and administration, and how they can benefit the business.
TEDx speaker and bestselling author of Be the Ultimate Assistant, Bonnie Low-Kramen is committed to bridging the gaps between executives and the administrativestaff in the workplace. Based on 1,000+ interviews, Bonnie’s new book about the workplace is called Staff Matters and will be published in early 2023.
At the completion of the first initiative, I will present the guide to other administrativestaff in my association to get them on board. Communication Skills : Recommending improvements and sharing knowledge requires clear and effective communication, ensuring that valuable insights are accessible and actionable.
Promoting Widespread Participation You can ignite the widespread participation among employees in the following ways: Developing a robust communication strategy helps create awareness and generate excitement among employees. Leverage both virtual and in-person components to accommodate a hybrid workplace.
My boss and I generally communicate pretty well, but there’s something that has really been bugging me lately. Currently I manage a X-person administrativestaff, and I’m looking for a similar role.” Oh, I’m not looking for a receptionist role, but rather a more senior position.
To make matters worse, my mother takes a hybrid micromanaging/hands-off approach to the administrativestaff. If you don’t talk frequently, it’s fine to do this in email or Slack or however you most often communicate.). Just be matter-of-fact about it — “hey, can you Venmo me that $65 for the tickets when you have a chance?”
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