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Certification Programs for Administrative Professionals

Jen Lawrence

But honestly, how do you measure someone’s proficiency in office management or business communication? Certified Administrative Professional (CAP). The Certified Administrative Professional designation is earned by passing a rigorous exam. The American Society of Administrative Professionals. World Class Assistant.

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Building an effective performance management system: The framework for excellence

Office Vibe

A top-notch performance management system is essential for the modern workplace, the framework within which company processes and technology merge to help employees realize their full potential and organizations achieve their objectives. Continuous feedback: It’s the ongoing communication that keeps everyone in the loop.

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What makes a great administrative assistant?

Page Personnel

Administrative assistants also often work closely with senior-level employees and executives to take care of organisational duties such as answering phones, booking meetings and making travel arrangements on their behalf. Clear communication skills – admin assistants absorb all the communications that executives haven’t time to deal with.

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What does it take to be a successful office manager?

Page Personnel

Those in an office manager role need to know how to manage processes, procedures, documentation, project management and communications. He or she also needs to understand supervision, training, and administration, and how they can benefit the business. Office managers should always expand their knowledge.

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How We Need To Adjust To The Future Of Work – A personal interview with Bonnie Low-Kramen by Karen Mangia for Thrive Global

Bonnie Low-Kramen

TEDx speaker and bestselling author of Be the Ultimate Assistant, Bonnie Low-Kramen is committed to bridging the gaps between executives and the administrative staff in the workplace. Based on 1,000+ interviews, Bonnie’s new book about the workplace is called Staff Matters and will be published in early 2023.