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Building an effective performance management system: The framework for excellence

Office Vibe

In a healthcare organization, doctors receive feedback not only from their superiors but also from nurses, administrative staff, and even patients. For instance, if you’re running a sales team, your objective might be to increase sales by 20% in the next quarter.

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taking time off to let a new tattoo heal, boss insults at us the Christmas party, and more

Ask a Manager

To make matters worse, my mother takes a hybrid micromanaging/hands-off approach to the administrative staff. I work in a cubicle farm in sales. No one here has clearly defined job descriptions and there are relatively few procedures in place, so fire drills are an everyday occurrence for us. – 2016.

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employee insists on leaving at 5 on the dot every day, interviewing with braces, and more

Ask a Manager

There are nine staff members and about the same number of attorneys. I am starting to plan the annual Administrative Assistant’s Day observance. For the past several years, the firm hosts all the administrative staff to a nice lunch at the local country club, followed by a lecture on a topic by one of the two senior partners.