Success

JANUARY 30, 2023

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Consider hiring an unbiased consultant or agency to facilitate the process and outcome. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.)

Customer Service 111

Customer Service Advertising Sales Correspondence 111

Success

JUNE 8, 2022

It’s even made headlines for the sheer number of people who log into the app to pick up career advice from professionals and various job consulting agencies, with many acing interviews and landing their dream jobs. But… it’s great for customer service and for live media.”. Humanization. Learn the Mechanics.

Advertising 105

Advertising Coaching Customer Service Retail 105

Success

SEPTEMBER 6, 2021

Solve a customer’s pain point, and they will throw their money at you. If you have 20 years of experience in marketing, consider selling your consulting services. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? You need a niche.

Sales 115

Sales Delegation Problem-Solving Bookkeeping 115

Ruby

JUNE 15, 2021

That means people are constantly searching for businesses in particular areas that meet their needs: local lawyers, local plumbers, local financial planners, local dentists and doctors and pet-sitters and consultants and personal chefs… Companies with websites will show up in those searches—simple as that.

Maintenance 52

Maintenance Small Business Problem-Solving Mailing 52

Ruby

JANUARY 26, 2022

Once you decide what you’d like to automate, such as email campaigns or social media advertising, search for tools that can help you do that. Anyone with running water and pipes isn’t going to cut it as a “target audience” for plumbing businesses looking to spend their marketing and advertising dollars wisely.

Real Estate 52

Real Estate Advertising Training Networking 52

Ruby

OCTOBER 5, 2020

This is what’s known as active listening, and it’s one of the most powerful skills in customer service , especially right now. An open mind and an open heart are essential for customer service—and life in general, for that matter. Why not in customer communication? Keep it respectful.

Communication 52

Communication Customer Service Sales Controlling 52

Ask a Manager

APRIL 28, 2021

I sound like an advertisement. I am a bilingual inbound call center agent for the EAP section of my employer (which provides a lot of other human-resourcey consulting/seminars/services that are not EAP-related). That lets me give better customer service! Get free stuff at your employer’s expense!).

Interviewing 45

Interviewing Customer Service Software Healthcare 45