Remove Advertising Remove Customer Service Remove Sales
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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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The only customer service audit checklist you’ll ever need: 30+ skills & tools any business should optimize.

Ruby

When did customer service become so complicated? An action as simple as finding a plumber to fix a leaky sink can bring someone into contact with multiple channels, opinions, advertisers, and behind-the-scenes systems. As a result, customer service is more challenging—and more important—than ever.

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What does it take to be a successful Marketing Executive?

Page Personnel

simonewu@micha… 05/04/2024 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised.

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What does it take to be a successful Marketing Executive?

Page Personnel

simonewu 24/01/2023 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised.

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How to grow your small business sustainably

Ruby

More sales, more profits, more market share. Invest in marketing and advertising. The world’s best deal won’t attract customers if they don’t know about it. To generate the above, you’ll need top-shelf marketing and advertising. But remember—some of the most valuable players are the ones in your customer-facing roles.

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Jackie McKellar, a marketing and sales director, emphasizes the transformative impact of the digital age on marketing strategies. Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We