“Confidential” 988 Conversation Records Shared with Corporations
Mad in America
JUNE 8, 2024
Sharing conversation data—the scandal that’s worsening In 2022, Politico exposed that the nonprofit Crisis Text Line (CTL) had created Loris , a for-profit arm developing commercial customer-service software, and had shared with Loris millions of transcripts of conversations with people in crises.
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