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She came to this role after a varied career path including AutomotiveService Management in addition to RealEstate and Vacation Planning in the USVI. She came to this role after a varied career path including AutomotiveService Management in addition to RealEstate and Vacation Planning in the USVI.
Challenges Unlike virtual receptionists, who provide personalized customerservice experiences, call center agents typically work from pre-written scripts. They excel more as calling services than answering services. Download How do answering services work? An answering service can help your business save money.
Call centers are large operations that specialize in sales, marketing, and customer support over the phone. They are a good option for businesses in high-sales industries with thousands of customers such as retail, automotive insurance, and telecommunications. The only difference is that they work offsite.
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