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How much does an answering service cost?

Ruby

As a small business owner considering outsourcing to an answering service, likely one of the first considerations that comes to mind is “How much does an answering service cost?” Call centers are large operations that specialize in sales, marketing, and customer support over the phone. Ruby: the #1 business answering service.

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What is an answering service?

Ruby

Call centers are large operations that specialize in sales, marketing, and customer support over the phone. They’re used by businesses that need to handle a high volume of low-complexity calls at once—as quickly as possible. An answering service can help your business save money.

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Which chat service is right for your business?

Ruby

The pressure is on for organizations (like your business) and professionals (like yourself) to answer questions, offer information, and address customer concerns online in a quick, accurate, and personal manner. A chat service can close the gap between customers reaching out for information and making a sale. Chat fulfills these needs.

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4 highlights from Ruby’s 2022 call trends report

Ruby

We analyzed two years’ worth of phone calls Ruby answered for our small business customers—over 25 million calls in total—to determine what the phone really means for businesses in the 2020s. This indicates consumers are leaning on businesses for ongoing services and consultative relationships rather than one-off sales.