Boosting auto sales productivity: A playbook for excellence
McKensey
JANUARY 23, 2025
Despite investing significantly in technology, US auto retailers face productivity roadblocks and rising costs. A new playbook can help create value.
Automotive Sales Technology 
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How to navigate the seismic shifts in workplace rules and roles in 2024
Work Life
DECEMBER 18, 2023
A physical, digital, and human workplace that enables the organization to enhance their customer experience usually revolves around deploying technology that gives front-line employees options, flexibility, and the power to choose where and how they want to work. Employers are split when it comes to hybrid work. Many
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Labor trends to watch in 2024: A U.S. economic outlook and sector play-by-play
Work Life
DECEMBER 14, 2023
Transportation: A “fuzzy” trajectory Automotive Expect industry employment levels to ebb and flow before normalizing later in the year as the Big Three automakers (General Motors, Ford, Chrysler) recover from the UAW strike. These challenges may delay hiring across the sector heading into 2024.
More Managers Than Ever Are Keeping Tabs on the News—Here’s What It Means for Companies
Success
FEBRUARY 27, 2023
William Stonehouse III is president and co-founder of Crawford Thomas Recruiting , a “full-service staffing agency with a focus in the areas of sales recruitment, accounting and information technology,” according to their website.
What is an answering service?
Ruby
SEPTEMBER 30, 2019
Challenges Some IVR and IVR-equivalent technologies attempt to handle the customer interaction entirely from beginning to end; they may ask a caller to “please describe your problem in a few words” and then perform an action the caller could have done for themselves, or (more often, it seems) reply with a “sorry, I didn’t get that.”
5 Key Tips for Incorporating AI Into Your Business
Fellow
OCTOBER 19, 2023
Better decision making: Your team can use powerful AI technology to identify duplicates, errors, trends, and patterns within your work so you can make better decisions overall. Alternatively, a sales team could benefit from AI to send automated emails to new leads.
How Employee Perks Can Help Companies in the US
Vantage Circle
NOVEMBER 23, 2023
Honeywell is an engineering and technology firm with a presence in aerospace, building technology, and industrial safety. General Motors (GM) , an American automotive manufacturer known for producing Buick, Cadillac, GMC, and Chevrolet vehicles, is based in Detroit. How to Offer?
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