Ruby

SEPTEMBER 30, 2019

When your call is routed to a call center, you know that you didn’t reach someone at the actual business. Call center teams are much larger than virtual receptionist teams (think 200 people versus 20) and tend to undergo less intensive training for each client they serve. They excel more as calling services than answering services.

Customer Service 52

Customer Service Real Estate Sales Automotive 52

Ruby

FEBRUARY 17, 2021

As a small business owner considering outsourcing to an answering service, likely one of the first considerations that comes to mind is “How much does an answering service cost?” They are a good option for businesses in high-sales industries with thousands of customers such as retail, automotive insurance, and telecommunications.

Automotive 52

Automotive Real Estate Sales Small Business 52

Success

FEBRUARY 4, 2025

As an experienced board member and classically trained senior executive, she has spent the last decade propelling unicorn tech companies, leading P&Ls over $1 billion and managing teams of over 400. DesBoine-Murrays expertise in high-end placements spans almost 25 years and places emphasis on training, advocacy and continual support.

Influencing 105

Influencing Automotive Real Estate Leadership 105

Success

FEBRUARY 4, 2025

The program has been a major success, nearly doubling the number of Black-owned businesses in downtown Maconfrom 28 to 53in just a few years. NewTown Macon also distributes loans and provides entrepreneurial training to women and communities of color to start even more local ventures. Head to Ann Arbor, Michigan.

Logistics 52

Logistics Automotive Real Estate Problem-Solving 52