Ask a Manager

MAY 8, 2020

The COVID crisis hit, and because my new position was with the local food bank, I was automatically essential! I spent some of that time reading your website and listening to your podcast. I was finally offered a position at the beginning of March, which I happily accepted. Double yay! But that’s only part of the success story.

Onboarding 25

Onboarding Equipment Salary Customer Service 25

Vantage Circle

FEBRUARY 28, 2023

This can involve volunteering at a local charity, donating to a food bank, or organizing a fundraiser for a good cause. Improving customer service: Acts of kindness should not be limited to your colleagues but extend to the customers. It also helps improve customer satisfaction and loyalty.

Mentoring 105

Mentoring Customer Service Food Banking 105

Work Life

DECEMBER 17, 2023

We saw an old-fashioned run on Silicon Valley Bank, a boardroom drama at OpenAI, and a showdown between advertisers and X owner Elon Musk. It is the story of a fast-food business, built on great customer service, dealing with the move to food delivery services that have become de facto extensions of the Chik-fil-A brand.

Banking 118

Banking Food Advertising Customer Service 118

Ask a Manager

APRIL 28, 2021

I’m also going to say that I’m talking for one provider only, but honestly, we all do pretty much the same basic stuff (like fast-food restaurants; a cheeseburger is a cheeseburger). That lets me give better customer service! We’re also not your human resources department. We’re a third-party contractor.

Interviewing 45

Interviewing Customer Service Software Healthcare 45

Success

DECEMBER 14, 2022

Their story wasn’t exaggeratedly fairy tale blessed—they’d met at the bank. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. But it was real and unselfish.

Training 111

Training Customer Service Work Ethic Banking 111

Ask a Manager

SEPTEMBER 14, 2022

’ 10 minutes later, he popped in to the customer service department to tell us he had gotten what he wanted (being fired) and asked if anyone wanted his stapler.” My brother-in-law was a manager of a fast food restaurant. All the tables and chairs, the food, the glassware, everything. The wrench.

Cubicle 57

Cubicle Food Mailing Customer Service 57

Ask a Manager

SEPTEMBER 24, 2018

We bank one full PTO day each week, in addition to federal holidays. Those hours get added to my PTO bank as well. The nature of my position does not allow for extended absences or longer vacations, especially working in a small department with a workload that is heavily based in customer service.

Networking 24

Networking Banking Planning Logistics 24

SnackNation

MAY 27, 2016

17 Proven Morale Boosters That Won’t Break The Bank. High morale is also a prerequisite of engagement, and multiple studies have shown that engaged companies outperform competitors in categories like customer service, retention, and profit. Provide healthy food options. Food Trucks. But what about the cost?

Banking 69

Banking Food Problem-Solving Teamwork 69

Great Place to Work

FEBRUARY 24, 2025

Wegmans Grocer Wegmans Food Markets has set out five core values: 1. By empowering frontline workers to adapt in the moment, Wegmans not only leaves space for better customer service, it reminds the team that they have a shared mission. We care about the well-being and success of every person. High standards are a way of life.

Teamwork 52

Teamwork Onboarding Leadership Decision Making 52