Banking Customer Service Government 
Success
OCTOBER 29, 2024
Add to that list a new government-mandated action item to prioritize by the end of the year. Like many small business owners, my focus was primarily on growth, customer service and operations—areas that directly impact the bottom line.” As a business owner , your to-do list might seem miles long. but not everyone knows about it.
Ruby
OCTOBER 5, 2023
But conventional wisdom suggests that money should come from others before you even think about breaking your piggy bank. The truth is, you don’t need a revolutionary product or paradigm-shifting service to secure funding. They feature a wide range of loan programs and may offer better terms than banks.
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Insperity
JANUARY 18, 2018
In fact, when considering lawsuits about back wages, the federal government has the authority to deem a business owner an “employer” if certain criteria are present under the Fair Labor Standards Act (FLSA). Except in rare instances, such as with government agencies, it’s probably best to avoid comp time altogether to be safe.
Ruby
DECEMBER 14, 2023
Invest in customer relationships One of the chief reasons people choose small businesses over big ones is customer service. In the best case scenarios, they can also: Achieve mutual growth Expand their networks Fuel innovation Expand product/service portfolio There is one catch: Strive to keep your partnerships on-brand.
Ask a Manager
JUNE 22, 2017
I look at my group of friends and peers: half are in strictly office work (banks, insurance, government, etc.) The answer: My skills lie mostly in customer service. I honestly miss working retail because I loved working with the customers in person rather than just over the phone.
Ask a Manager
AUGUST 18, 2020
The thinking behind rules that govern what you do when you’re off-duty but on your company’s premises is that you’re still representing the company; customers (or in this case patients) may recognize you as an employee and not necessarily know you’re off-duty. A position was posted today.
Work Life
DECEMBER 17, 2023
We saw an old-fashioned run on Silicon Valley Bank, a boardroom drama at OpenAI, and a showdown between advertisers and X owner Elon Musk. It is the story of a fast-food business, built on great customer service, dealing with the move to food delivery services that have become de facto extensions of the Chik-fil-A brand.
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