Insperity

DECEMBER 10, 2014

The company that tried it and got burned ended up with employees who were taking “sales trips” that were really personal vacations. This company gives unlimited days off to its sales staff, executives and executive assistants. I’ve seen unlimited PTO be a success, and I’ve seen it turn to disaster.

Maintenance 211

Maintenance Sales Software Consulting 211

Insperity

NOVEMBER 20, 2018

Developing strategic alliances is a proven way for businesses to run better, grow faster and make more money. By leveraging relationships with other organizations that are aligned with your target markets, your small or midsize company can gain sales momentum and outperform the competition. Listens and communicates well.

Sales 162

Sales Influencing Government Planning 162

Ruby

APRIL 11, 2017

Or, is there only one point of communication? Stay in Touch Most shoppers are looking for quick solutions these days, and a brand’s responsiveness can make or break a sale. A communication channel isn’t worth a whole lot to customers if the communication doesn’t go both ways. How do they get your message?

Small Business 52

Small Business Mailing Sales Purchasing 52

Launch Work Places

NOVEMBER 27, 2023

Running a business can feel like trying to juggle a million things at once, which is why leaders and managers need to find the right strategies and support to meet their goals. An essential piece is finding online tools for small business owners that help optimize efficiency , productivity, and communication.

Small Business 52

Small Business Software Customer Service Communication 52

Ruby

APRIL 30, 2024

Small businesses can make major strides without spending a fortune—or changing a single aspect of the products and services they market. Run themed sales. Who doesn’t love a sale? Most businesses tend to run sales in conjunction with an event or holiday, so give it a whirl! Communication 17.

Small Business 52

Small Business Customer Service Sales Advertising 52

Ruby

FEBRUARY 20, 2024

And it can be a powerful tool for getting stuff done—especially for a small business. Why is automation important for a small business? Automation can also reduce human error while boosting efficiency —a one-two combo that’ll knock out those tedious tasks bogging down your business. Time is money, is it not?

Small Business 52

Small Business Data Entry Payroll Finance 52

Jen Lawrence

JULY 25, 2022

As a solopreneur or small business owner, you may have questions about all the systems you need to run your business. Client relationship management (CRM) is a system for managing all a business’s relationships and interactions with potential and current customers. I’m happy to answer those questions for you!

Sales 130

Sales Software Small Business Communication 130

Vantage Circle

MARCH 30, 2025

Performance-Based Reward Systems Performance-based reward systems recognize employees based on specific achievements, such as hitting sales targets, completing projects, or exceeding performance metrics. For example, a sales team focused only on quarterly targets might overlook building long-term client relationships.

Teamwork 52

Teamwork Flexibility Flexibility Sales 52

Success

NOVEMBER 1, 2021

Do you really need to develop a strong personal brand to have a successful startup or small business? Not necessarily, and it can depend on the type of business you’re talking about. You’ll also need to generate original content that further communicates your market positioning and unique point of view.

Retail 138

Retail Sales Small Business Influencing 138

Ruby

MAY 17, 2019

In theory, sales should be easy. A customer wants something, your business has that something, and so you sell it to them. In reality, of course, selling is almost never that easy—especially for a small business. By increasing sales friction. What is sales friction? How does live chat reduce sales friction?

Sales 52

Sales Customer Service Training Small Business 52

Insperity

FEBRUARY 24, 2015

Communicate. If you have employees who are tied to sales, consider offering them commission on top of their base salary. Can they easily communicate with their coworkers? A new report says that 61 percent of small businesses worry about sourcing enough candidates for key positions. Good job.”.

Transportation 181

Transportation Insurance Flexibility Flexibility 181

Tanveer Naseer

OCTOBER 8, 2013

While small businesses may not have the budget for tuition reimbursement, it’s certainly possible to offer short classes at the office or encourage employees to look into free classes as well. She specializes on the topic of small business tips and resources. There are many different ways to offer learning opportunities.

Teamwork 111

Teamwork Small Business Leadership Sales 111

Ruby

OCTOBER 20, 2021

It’s not that they want to keep their needs a secret from you; it’s that you might just not be using the best platform to communicate with them. Here are a few ways to use website chat as a way to boost sales: 1. Think of 24/chat as a sieve filtering real potential buyers from the people your business is unable to serve.

Sales 52

Sales Healthcare Consulting Legal 52

Success

OCTOBER 5, 2021

The authors also pay special attention to online reviews and social media along with more traditional sales and support techniques. Customer Service for Front Line Communicators. The Customer Communication Formula. If you are a business owner, you already live on the front line of client communications.

Customer Service 98

Customer Service Mailing Advertising Sales 98

Work Life

AUGUST 14, 2024

This centralization has reduced duplication, increased communication, and enhanced cross-team collaboration. For example, we have a monthly sales report that requires consolidating data from multiple sources, cleaning the data, and creating pivot tables. Working together has never been easier! Peter Wuensch , V.P.

Software 98

Software Maintenance Sales Communication 98

Ruby

AUGUST 5, 2021

You’ve incorporated every buzzword and acronym your business guru (or the host of a business YouTube channel) told you to include in your sales and growth strategies. And now you’re seeing those efforts pay off: you’ve attracted real sales leads for your business. Sales seem within reach. and mailing lists.

Sales 52

Sales Mailing Advertising Supplies 52

Insperity

APRIL 30, 2014

Alex Raymond, CEO of Kapta, says that most companies aren’t aligned because executives and managers don’t spend the time necessary to communicate the company’s mission, vision and goals, according to Tech Cocktail. Your employees are most likely aware of short-term goals, such as daily or quarterly sales quotas.

Coaching 106

Coaching Data Entry Equipment Training 106

Vantage Circle

JULY 29, 2022

It takes into account how an employee connects, engages, and communicates and how they feel about being a part of the organization. Typical Customers: Small Businesses. Mid-size Businesses. Price: Contact the Sales team for details on pricing. Typical Customers: Small Businesses. Mid-size Businesses.

Payroll 98

Payroll Onboarding Small Business Software 98

Ruby

DECEMBER 28, 2020

As with so many things in life, it comes down to the Golden Rule: Communicate how you’d want to be communicated with. Our unique approach to customer service translates into happier customers, improved brand loyalty, and—ultimately—better business. The point is that there’s a right way and an—ahem—maybe not-so-productive?

Sales 52

Sales Customer Service Purchasing Communication 52

Workplace Insight

DECEMBER 11, 2023

Vertical drop The ‘firm’ reached its apotheosis in the early-twentieth century with the US ‘corporation’ The American economy vertically integrated, creating vast, complex companies that controlled supply chains from production to sales. It evolved from a “society of island communities into a homogenous national community”.

Networking 114

Networking Real Estate Banking Legal 114

C-Suite Assistants

AUGUST 12, 2024

As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Some owners will try to handle everything with a small staff.

Correspondence 59

Correspondence Travel Arrangements Bookkeeping Administrative Assistance 59

Success

MAY 22, 2023

Since that experience, he’s using his new knowledge of how things really work on the literal street level to create a company-wide “transformation,” including a better tipping policy and improved communication processes.

Learning 109

Learning Mentoring Leadership Onboarding 109

Ruby

MARCH 16, 2022

Growing a business? Few people can do it alone—and fortunately, thanks to America’s Small Business Development Center (SBDC) Network , they don’t have to. The impact of America’s SBDCs, at a glance With nearly 1,000 locations across the country, SBDCs are in every community illuminating the path forward for their clients.

Small Business 52

Small Business Networking Finance Sales 52

Ruby

JULY 17, 2024

Business texting lets you send and receive texts on your business phone number, keeping your personal number private and maintaining consistency across communications. Speaking of business texting, it’s a fantastic way to stay in touch and follow up with callers. But your business phone is different.

Construction 95

Construction Sales Communication Flexibility 95

Success

MARCH 9, 2023

His wardrobe choice depended on what sales or product launch goal the team had accomplished. While wearing his class ring, as he does every day as a reminder of where he’s from, Smith recalled how his first employer, a Fortune 500 company, sent him to a communications school to drill the West Virginia accent out of him.

Software 105

Software Mentoring Purchasing Creativity 105

Ruby

APRIL 24, 2024

Even some small businesses have gotten to the point where they’d rather redirect incoming calls to some interactive voice response (IVR) system. That’s a shame because if you’ve ever called a business as a consumer and got rustled into one of those automated systems, you know how irritating they can be.

Small Business 52

Small Business Technology Customer Service Sales 52

Ruby

OCTOBER 11, 2019

If there’s a box in the corner offering live customer support, you can be confident the business is experiencing better than average customer service, conversion, retention, and satisfaction. The benefits of live chat for businesses are numerous. Many small businesses use live chat to expand customer service while saving money.

Customer Service 52

Customer Service Sales Problem-Solving Communication 52

Ruby

OCTOBER 8, 2020

The task of small businesses right now is not simple. I’m the director of communications for Ruby, and I’m really excited today to welcome everyone. Katie Hurst: Well, and something that’s unique to you that isn’t to other small business owners that we’re talking to, is this idea of telling a story during this time.

Networking 52

Networking Small Business Communication Sales 52

Ruby

NOVEMBER 4, 2021

For them, every conversation is an opportunity to make a sale, delight a customer, or improve their community. But putting a price tag on small business conversations is a much more complicated science. Assuming that people talk about your business 10 times a day, this comes out to $9 per conversation.

Problem-Solving 52

Problem-Solving Small Business Customer Service Communication 52

Ruby

NOVEMBER 23, 2021

Despite appeals from retailers big and small for customers to get their shopping done early this year, the National Retail Federation is projecting that holiday sales from November to December will grow by 8–10% from last year. Plus, of course, it can also result in a lost sales opportunity. Triple bummer. Practice empathy.

Retail 52

Retail Supplies Sales Customer Service 52

Ruby

MARCH 24, 2016

Nearly every business needs a phone system. There are more means of communication than ever, but in many ways, the telephone still reigns supreme. Short of a face-to-face conversation, there’s no replacement for being able to actually speak with a client, customer, or business partner over the phone. Virtual phone system apps.

Small Business 52

Small Business Customer Service Sales Coaching 52

Ruby

DECEMBER 6, 2019

According to a BrightLocal survey , 60% of US consumers prefer to contact local businesses over the phone—and 15% prefer to visit the business’s physical location. That means a mere 25% of consumers favor email, web forms, social media, and other forms of impersonal communication. It’s not just phone calls.

Customer Service 52

Customer Service Sales Technology Small Business 52

Success

FEBRUARY 26, 2024

Dielle Charon CEO, Sales Coach, Dielle Charon Coaching Charon is the first Black millionaire of The Life Coach School and a sales and money mindset coach. She is passionate about helping women boost their sales skills without the money mindset drama and bringing together a community of women who are building their businesses.

Influencing 105

Influencing Real Estate Coaching Mentoring 105

Ruby

SEPTEMBER 14, 2020

Like our last two leads, Amy and Bryan , Casey has shown some interest in your business, but they’re much higher up in the sales funnel. Doing so would likely waste your time and repel people, like Casey, who might otherwise be interested in your business if they didn’t feel so pressured at the outset. Sure, maybe.

Sales 52

Sales Purchasing Small Business Prioritization 52

Success

MARCH 20, 2022

Small business owners should stop spending on websites and start investing in web solutions. A web solution is more than an attractive website; it communicates who you are, what you do, and who you serve both visually and textually. If you’ve been clipping coupons and watching for your favorite cereal to go on sale, listen up.

Food 105

Food Problem-Solving Coaching Consulting 105

Success

OCTOBER 2, 2024

I establish my LLC and start calling myself a small business owner of a marketing and media company. This level of flexibility means that on Friday mornings, I go garage-saling with my mom and kids for retro purses and new toys. But I was one all along, right? Have a toxic boss? Not with freelancing.

Creativity 98

Creativity Coaching Cleaning Delegation 98

Ruby

NOVEMBER 30, 2023

But despite the potential of the newly coined “silver economy,” businesses often neglect the needs and preferences of shoppers over 50. To reach the silver market, small business owners must ditch their preconceived notions, figure out what these folks value, and serve that up on a platter. The buyer’s journey never gets old.

Small Business 52

Small Business Transportation Technology Purchasing 52