Remove Consulting Remove Customer Service Remove Small Business
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The fundamentals of small business funding

Ruby

If you’re planning to launch a small business or scale an existing one, either way, you need cash. Here’s a rundown of the top lending avenues to check out: Bank Loans/Lines of Credit – Bank loans and lines of credit are a tried-and-true method of getting money for your business. Why do you have to spend money to make it?

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Creative growth strategies for today’s small businesses

Ruby

Somewhere, there’s a giant box stuffed with crusty old business ideas that don’t work anymore. As 21st-century business owners, you’re supposed to “think outside” that box because not every small business fits neatly into a traditional mold. Consider offering short, discounted consultations for generalized questions.

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Needs-based selling 101

Ruby

Effective at bringing in a certain amount of business? Effective at making customers feel like your solution was tailor-made for them? Needs-based selling —which many refer to as “consultative selling” —is different. For that reason, a customer-centric approach is essential for any small business.

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Using virtual receptionists for full-time answering

Ruby

No matter which option you choose, a quality virtual receptionist should act as the frontline of your business and ensure callers receive a consistent, personalized experience every time they call. Savings It takes a considerable amount of time, money, and effort to manage one or more receptionists, or an in-house customer service department.

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How to Develop a Staffing Plan?

Attendance Bot

Whether you’re a small business owner or a human resource professional, this blog aims to equip you with valuable insights and actionable tips for creating a successful staffing plan. To Ensure Adequate Staffing Levels A staffing plan helps businesses to determine the optimal number of employees required to meet their targets.

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The anatomy of a live chat conversation

Ruby

Indeed, Forbes discovered that a whopping 86% of consumers prefer humans to AI chatbots, with 71% of consumers saying they would be less likely to use a brand if it didn’t have human customer service representatives available. CUSTOMER : What’s up? Thousands of businesses love Ruby—and we know you will too. Sound good?

Legal 52
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Does your business really need a website? 6 myths about your online presence

Ruby

That means people are constantly searching for businesses in particular areas that meet their needs: local lawyers, local plumbers, local financial planners, local dentists and doctors and pet-sitters and consultants and personal chefs… Companies with websites will show up in those searches—simple as that.