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Ep 209: Molly Denham on Remote Work and Career Paths for Administrative Professionals

Go Burrows

. – General James Cartwright CONNECT WITH MOLLY Molly on LinkedIn Vexa Services Vexa Software ABOUT MOLLY Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world.

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Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

Go Burrows

Recently, she supported the CEO of Def Method, a software consultancy located in New York City. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Food 87
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How to improve your judgment at work       

Work Life

Frank, a brilliant software entrepreneur, had a critical decision to make, one that hinged on his ability to assess others. 1 Consultants, journalists, and business leaders often present emotional intelligence as somehow more critical to success in business and in life than conventional intelligence.

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Comprehensive Guide to Workforce Management 

Attendance Bot

Your team handles customer service calls for a major telecommunications company. You schedule extra agents during peak hours, like mid-morning and late afternoon, to manage the higher call volumes, ensuring that wait times remain short and customer satisfaction stays high. Imagine you manage a busy call center.

Payroll 52
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Comprehensive Guide to Workforce Management 

Attendance Bot

Your team handles customer service calls for a major telecommunications company. You schedule extra agents during peak hours, like mid-morning and late afternoon, to manage the higher call volumes, ensuring that wait times remain short and customer satisfaction stays high. Imagine you manage a busy call center.

Payroll 52
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Top 12 Benefits of Peer-to-Peer Recognition (with Statistics and Examples)

Vantage Circle

Sparks innovation and creativity Boston Consulting Group discovered that teams with a strong peer recognition culture create 1.5 Boosts Customer satisfaction Source When employees feel valued and appreciated, they are motivated to exceed expectations in customer service, fostering loyalty and satisfaction.

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How to Develop a Staffing Plan?

Attendance Bot

By having the right number of employees, businesses can avoid understaffing , which can lead to increased overtime costs, poor customer service, reduced productivity, and employee burnout. Use forecasting tools: There are a variety of software tools and models available that can help you forecast future staffing needs.