article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Deliver to your customer.

article thumbnail

These Asian American Entrepreneurs Celebrate Their Chinese Heritage While Feeding America’s Appetite for Chinese Street Food

Success

Jen Liao and Caleb Wang are second-generation Chinese Americans, and the husband and wife team first opened Xiao Chi Jie (XCJ) as a single restaurant serving Chinese street food in Seattle’s Bellevue neighborhood in 2018. The name Xiao Chi Jie translates to “street food avenue” in English. When the average person in the U.S.

Food 95
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

75% of employers report difficulty in filling roles

People Business Psychology

Every table is full, not with customers, but instead with dirty cups on sticky tables and stained chairs displaying previous customers’ preferred food choices. If so, should we blame the business owner struggling to get staff, or the staff member who stands in that vulnerable position – right in front of us, the customer?

article thumbnail

Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

Go Burrows

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

article thumbnail

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

Go Burrows

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

article thumbnail

Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

Go Burrows

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Finance 73
article thumbnail

Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

Go Burrows

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.