Success

FEBRUARY 2, 2022

Jen Liao and Caleb Wang are second-generation Chinese Americans, and the husband and wife team first opened Xiao Chi Jie (XCJ) as a single restaurant serving Chinese street food in Seattle’s Bellevue neighborhood in 2018. The name Xiao Chi Jie translates to “street food avenue” in English. When the average person in the U.S.

Food 94

Food Logistics Catering Manufacturing 94

Success

NOVEMBER 12, 2024

An engaged employee participating in corporate philanthropy efforts develops a sense of commitment to his or her company, which results in improved customer service and a willingness to work toward a common goal.

Manufacturing 94

Manufacturing Teamwork Customer Service Cleaning 94

Success

SEPTEMBER 8, 2024

For example, Roman Zrazhevskiy, founder and CEO of Mira Safety, a national manufacturer of gas masks, hazmat suits and tactical gear, shares that one of his employees once “noticed a neighbor’s house on fire late at night. According to Zhou, “One of our customer service representatives… went above and beyond for a customer in need.

Customer Service 118

Customer Service Logistics Manufacturing Onboarding 118

Go Burrows

FEBRUARY 12, 2023

CONNECT WITH NICHOLE Nichole on LinkedIn ABOUT NICHOLE Nichole Brooks has 30 years of administrative experience in the public, private, manufacturing, and nonprofit sectors.

Food 76

Food Catering Manufacturing Customer Service 76

Work Life

APRIL 23, 2024

In Birmingham, Alabama, single mother Adriane Burnett takes home about $2,800 a month as a customer service representative for a manufacturing company. So she took on more work, delivering food for DoorDash and Uber Eats. She spends more than a third of that on care for her 3-year-old.

Cubicle 98

Cubicle Government Manufacturing Customer Service 98

Ruby

JULY 7, 2020

Restaurants, lawyers, plumbers, doctors, landscapers, power tools, cars, cat food, computers, babysitters, lampshades, interior designers, travel experiences, company cultures, customer service teams… If it exists, someone out there seems to be willing to review it. Optimize your customer service experience.

Customer Service 52

Customer Service Small Business Manufacturing Purchasing 52

Vantage Circle

JUNE 3, 2021

Every company's motto is "serve the customer." But customer service has evolved drastically. People want you to present impeccable service with no wait time. There are many factors involved in servicing your customers like order processing, customer service method, etc.

Retail 52

Retail Customer Service Sales Manufacturing 52