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Ep 206: Nichole Brooks on Extending Grace at Work and Advocating for Assistants

Go Burrows

CONNECT WITH NICHOLE Nichole on LinkedIn ABOUT NICHOLE Nichole Brooks has 30 years of administrative experience in the public, private, manufacturing, and nonprofit sectors.

Food 76
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These Asian American Entrepreneurs Celebrate Their Chinese Heritage While Feeding America’s Appetite for Chinese Street Food

Success

Jen Liao and Caleb Wang are second-generation Chinese Americans, and the husband and wife team first opened Xiao Chi Jie (XCJ) as a single restaurant serving Chinese street food in Seattle’s Bellevue neighborhood in 2018. The name Xiao Chi Jie translates to “street food avenue” in English. When the average person in the U.S.

Food 98
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Doing Quiet Acts of Kindness at Work Could Be the Key to a More Fulfilling Life

Success

For example, Roman Zrazhevskiy, founder and CEO of Mira Safety, a national manufacturer of gas masks, hazmat suits and tactical gear, shares that one of his employees once “noticed a neighbor’s house on fire late at night. According to Zhou, “One of our customer service representatives… went above and beyond for a customer in need.

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This is how America’s childcare crisis is killing careers

Work Life

In Birmingham, Alabama, single mother Adriane Burnett takes home about $2,800 a month as a customer service representative for a manufacturing company. So she took on more work, delivering food for DoorDash and Uber Eats. She spends more than a third of that on care for her 3-year-old.

Cubicle 95
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What Is A Differentiation Strategy? Its Types, Benefits, and Examples

Vantage Circle

Every company's motto is "serve the customer." But customer service has evolved drastically. People want you to present impeccable service with no wait time. There are many factors involved in servicing your customers like order processing, customer service method, etc.

Retail 52
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5 ways to encourage customers to leave positive reviews (with real-world examples).

Ruby

Restaurants, lawyers, plumbers, doctors, landscapers, power tools, cars, cat food, computers, babysitters, lampshades, interior designers, travel experiences, company cultures, customer service teams… If it exists, someone out there seems to be willing to review it. Optimize your customer service experience.

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7 Companies with Best Employee Perks

Vantage Circle

American Apparel is a North American clothing manufacturer. Zappos, handling over 5,000 calls in a month, prides itself over customer service. To have satisfied customers, you need to have happy employees. If that was not enough they are provided with free food. Whole Foods. Whole Foods boast a strong 3.6

Retail 45