Customer Service Food Manufacturing 
Success
FEBRUARY 2, 2022
Jen Liao and Caleb Wang are second-generation Chinese Americans, and the husband and wife team first opened Xiao Chi Jie (XCJ) as a single restaurant serving Chinese street food in Seattle’s Bellevue neighborhood in 2018. The name Xiao Chi Jie translates to “street food avenue” in English. When the average person in the U.S.
Success
SEPTEMBER 8, 2024
For example, Roman Zrazhevskiy, founder and CEO of Mira Safety, a national manufacturer of gas masks, hazmat suits and tactical gear, shares that one of his employees once “noticed a neighbor’s house on fire late at night. According to Zhou, “One of our customer service representatives… went above and beyond for a customer in need.
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Success
NOVEMBER 12, 2024
An engaged employee participating in corporate philanthropy efforts develops a sense of commitment to his or her company, which results in improved customer service and a willingness to work toward a common goal.
Go Burrows
FEBRUARY 12, 2023
CONNECT WITH NICHOLE Nichole on LinkedIn ABOUT NICHOLE Nichole Brooks has 30 years of administrative experience in the public, private, manufacturing, and nonprofit sectors.
Work Life
APRIL 23, 2024
In Birmingham, Alabama, single mother Adriane Burnett takes home about $2,800 a month as a customer service representative for a manufacturing company. So she took on more work, delivering food for DoorDash and Uber Eats. She spends more than a third of that on care for her 3-year-old.
Ruby
JULY 7, 2020
Restaurants, lawyers, plumbers, doctors, landscapers, power tools, cars, cat food, computers, babysitters, lampshades, interior designers, travel experiences, company cultures, customer service teams… If it exists, someone out there seems to be willing to review it. Optimize your customer service experience.
SnackNation
AUGUST 7, 2017
Companies with a solid strategy to recognize team members enjoy stronger engagement, increased employee morale , better customer service, and lower turnover. Through the program, employees have been able to work on anything from sports sites to food blogs. It pays to have amazing employee recognition ideas.
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