Customer Service Food Retail 
Go Burrows
AUGUST 6, 2023
Maggie Olson has extensive experience at some of the biggest companies in retail, food & beverage, and technology. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.
Work Life
MARCH 18, 2024
Target changed consumer perceptions through its partnerships with high-end designers, starting with a Michael Graves teakettle, but those collaborations account for a small percentage of the retailer’s annual revenue. Bastian says Delta’s case hinged on investing in reliability.
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Launch Work Places
JULY 24, 2023
84% of consumers said reviews are “important” or “very important” in their decision to purchase from services businesses or tradespersons; this drops to 76% for food services and 50% for retail. Your employees or customer service representatives should feel comfortable asking for feedback while speaking to someone.
Vantage Circle
FEBRUARY 23, 2021
Zubair Bhura is a Master’s degree qualified senior HR professional with 10+ years of demonstrated Human Resources experience in Australia with a proven history of working with distinct ownership models and global/multi-national organisations spanning unionised & non-unionised environments including Retail & FMCG, Fast Food, Hospitality and (..)
Ruby
FEBRUARY 8, 2022
A fair number of our own team members here at Ruby used to work in retail, hospitality, education, food service, and other careers that equipped them with strong customer communication skills. Many excellent job seekers come from adjacent or even entirely different careers altogether.
Ask a Manager
NOVEMBER 17, 2016
A reader writes: My friend and I are both in service jobs (customer service, food service, retail). My friend has had full-time and part-time supervisor positions (one step below management), while I’ve only been a part-time sales associate mostly dealing with customers.
Vantage Circle
JULY 8, 2019
Let’s take the example of the World’s leading online retailer, Amazon. Good or bad customer experience is largely dependent on one thing and that is what is happening in the inside of an organization. One of the major advantages of empowering employees can be seen in the quality of customer service.
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