Go Burrows

OCTOBER 29, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. And so that naturally translated into my career, my parents owned a small business.

Delegation 91

Delegation Multitasking Networking Food 91

Ruby

AUGUST 17, 2020

This is a good time to think about your small business continuity plan and what that will look like once your virtual office is up and running. Use Ruby’s checklist to optimize your business continuity plan. Optimize your inbound customer service. At Ruby, we call this WOWism —making customers say “WOW!”

Customer Service 52

Customer Service Computer Software Communication 52

Ruby

FEBRUARY 21, 2022

They’ve worked in food service, hospitality, management, finance, and more. They see the opportunity as chance to be part of something big—they’ve already expressed a lot of interest in your business model and your sales, marketing, and customer communication strategies. They even ran their own company for a few years.

Finance 52

Finance Sales Customer Service Communication 52

Ruby

FEBRUARY 8, 2022

A fair number of our own team members here at Ruby used to work in retail, hospitality, education, food service, and other careers that equipped them with strong customer communication skills. For now, if you’d like more tips for employers, be sure to check out our small business resource hub.

Training 52

Training Onboarding Small Business Interviewing 52

Attendance Bot

OCTOBER 9, 2023

Customer retention: Identifying ways to retain customers and improve customer service. Will food and drinks be provided? Here are some suggestions: Co-working spaces – Co-working spaces are becoming increasingly popular among small businesses looking for affordable office space on a monthly basis.

Supervising 52

Supervising Teamwork Planning Logistics 52

Ruby

JULY 7, 2020

Restaurants, lawyers, plumbers, doctors, landscapers, power tools, cars, cat food, computers, babysitters, lampshades, interior designers, travel experiences, company cultures, customer service teams… If it exists, someone out there seems to be willing to review it. Optimize your customer service experience.

Customer Service 52

Customer Service Small Business Manufacturing Purchasing 52

Ask a Manager

JANUARY 14, 2022

In 2017, after working in restaurants in a well-known food metropolis for almost 20 years and as a chef for almost 10, we moved cross country to be closer to my family and I took a position at my family’s non-food-related business. And now, it helps me with my client relationships and my business core values.”

Food 34

Food Bookkeeping Interviewing Customer Service 34

Success

DECEMBER 5, 2024

Conduct a competitive analysis : Study both direct and indirect competitors , focusing on their pricing, customer service, branding and distribution channels. Identifying barriers to entry, like high startup costs or strong customer loyalty, can help hone your competitive approach.

Sales 98

Sales Equipment Food Purchasing 98

Ruby

NOVEMBER 2, 2022

As more states enact fair scheduling laws that require businesses to offer “predictability pay” to workers for last-minute scheduling changes, it’s the ideal time to iron out those scheduling needs once and for all. Small businesses are usually forced to get crafty.

Small Business 52

Small Business Salary Manufacturing Customer Service 52