Customer Service Healthcare Small Business 
Ruby
FEBRUARY 20, 2020
Customer service skills—every business needs them, but not every customer service professional has them. That’s a shame, because in this day and age, customer service skills are more important than ever. Customer service is the key differentiator for any business , regardless of size or industry.
Ruby
OCTOBER 5, 2022
And it’s getting decidedly more difficult as employee burnout—or employees simply checking out—continues to be a concern for small business owners. Responding to emails within 15–30 minutes is a tall order, even for small business owners who spend most of their workday at their computer. We’ve got them here !
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Ruby
DECEMBER 18, 2023
Customers are more demanding than ever, putting pressure on small businesses to be more responsive. First contact with customers is often over the phone, so most businesses need someone manning the lines at all times. What does an answering service typically cost?
Ruby
NOVEMBER 13, 2020
All year, small business owners have exemplified this trait. Faced with the COVID-19 pandemic and the various turmoil 2020 has wrought, small business owners have found new ways to continue serving their customers and clients. Download It doesn’t even have to be directly related to your main line of business.
Ruby
APRIL 25, 2021
On average, customers who interact with live chat make orders that are 10% larger than those who do not. Plus, there are the effects of chat on customer sentiment. Customers feel heard when they have a positive chat interaction.
Ruby
SEPTEMBER 30, 2019
They’re used by businesses that need to handle a high volume of low-complexity calls at once—as quickly as possible. Challenges Unlike virtual receptionists, who provide personalized customer service experiences, call center agents typically work from pre-written scripts. Download How do answering services work?
Ruby
AUGUST 20, 2020
Leads are indeed crucial for business success (especially small business success), but the concept is often abstract and poorly understood. In many service-oriented industries, such as the legal and healthcare industries, people can turn up out of nowhere and convert into clients within hours or minutes.
Expert insights. Personalized for you.
52 
Let's personalize your content