Insperity

OCTOBER 22, 2019

That’s why you should also have property insurance so you can rebuild your office space with minimal financial stress and disruption to regular operations. A “business interruption” add-on to your insurance policy can even reimburse you for lost income related to property damage. Loss of key client. Workplace violence.

Insurance 183

Insurance Security Planning Controlling 183

Insperity

APRIL 28, 2022

Make sure you have a clear understanding of your company’s complete benefits package, which may include: Health insurance Dental insurance Paid vacation 401(k) retirement plan Perks : How does your company go above and beyond, and what sets it apart from other companies? How did you resolve the situation? How did you handle it?

Interviewing 239

Interviewing Insurance Customer Service Teamwork 239

Insperity

JANUARY 18, 2018

And if you think insurance can shield you from such expenses, think again. In reality, employment practices liability insurance (EPLI), which may protect a business against claims made by employees in some areas, may not cover wage and hour issues. Outside sales can also be an exempt position.

Legal 187

Legal Insurance Salary Maintenance 187

Ruby

JULY 10, 2020

When did customer service become so complicated? From Google to Yelp to Aunt Irene, everyone and everything has an influence over a customer’s thoughts and behavior. As a result, customer service is more challenging—and more important—than ever. What are the most important customer service skills?

Customer Service 52

Customer Service Advertising Training Technology 52

Insperity

FEBRUARY 8, 2018

Left unaddressed, that stressful commute may manifest itself as side effects such as absenteeism, missed deadlines, poor performance, health issues (which may lead to higher health insurance premiums) and attrition. Still not convinced commuter stress should concern you? Explore alternative locations.

Office Layout 189

Office Layout Construction Customer Service Insurance 189

Insperity

AUGUST 16, 2016

For example, hiring home-based customer service reps in other states and time zones could help you provide longer support hours to your clients. Workers’ compensation insurance. Expanding your team across state lines by hiring remote workers is a smart business strategy for many companies. Unpaid leave of absences. Drug testing.

Payroll 145

Payroll Government Customer Service Insurance 145

Ruby

JULY 7, 2022

No, in this article, we’re exploring outbound calling for customer service. But outbound customer service calls are entirely different. Consider them opportunities to demonstrate how much you care about your customers or clients. You service your HVAC every few years so it won’t break down on you in a heat wave.

Customer Service 52

Customer Service Sales Insurance Planning 52

Insperity

APRIL 9, 2019

Are you meeting all the regulations and requirements for documentation, insurance and more? Other factors should be considered, such as will the technology come with customer service, and if so, for how long? Other companies may opt to outsource their HR services through a professional employer organization (PEO).

Payroll 171

Payroll Software Maintenance Technology 171

Ask a Manager

MAY 19, 2021

This post, an expert on how to get what you need from your health insurance , was originally published by Alison Green on Ask a Manager. If you need the options explained to you, you can either talk to your benefits coordinator at work or call the insurance company to talk through coverage and cost. Call your insurance company.

Insurance 57

Insurance Networking Customer Service Planning 57

Success

NOVEMBER 24, 2022

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Trupanion: Making insurance cuddly. Insurance is an unemotional product at the end of day. What saddens Smith is that this story was never shared outside the company. “A

Insurance 111

Insurance Retail Sales Customer Service 111

Work Life

MARCH 10, 2024

One of our most frequent requests is helping employees find and schedule simple services and goods. This could be finding a therapist who accepts their insurance, a handyman to repair a broken window, or refilling an out-of-stock prescription. It is no wonder that 43% of highly skilled women leave the workforce after having a child.

Insurance 93

Insurance Transportation Consulting Customer Service 93

Success

JANUARY 18, 2024

Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We A few sectors are real estate, financial advising, insurance, home repairs, brick-and-mortar retail and health care, where networking and referrals from friends and family make up the client base.

Influencing 122

Influencing Real Estate Customer Service Advertising 122

Insperity

OCTOBER 27, 2011

However, when speaking English is an issue of customer service, safety or operational issues, you are protected, says attorney Steve Weisman, who is also a professor at Bentley University in Massachusetts. An employer can’t require a worker to speak only English on his own time, such as during lunch breaks, for example.

Cubicle 100

Cubicle Mailing Customer Service Legal 100

Go Burrows

JULY 30, 2023

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. In a hybrid context, arranging and running lunch and learn events.

Food 95

Food Mentoring Leadership Networking 95

The Receptionist

FEBRUARY 6, 2023

A potential front office team member may be called upon to do any or all of the following: Direct traffic within the office Answer calls Schedule appointments Verify insurance benefits Process paperwork Send and reply to emails Process billing Submit claims Consider what requirements are important to your organization.

Onboarding 130

Onboarding Software Bookkeeping Interviewing 130

Work Life

APRIL 23, 2024

To make ends meet, they’ve borrowed money against Jane’s life insurance policy. In Birmingham, Alabama, single mother Adriane Burnett takes home about $2,800 a month as a customer service representative for a manufacturing company. In March, she returned to work and husband Mike took leave.

Cubicle 98

Cubicle Government Manufacturing Customer Service 98

WellSteps

OCTOBER 2, 2024

We are getting better participation because people can track wellness activities on their phones,” says Stephanie Lesco , Supervisor, Administrative Services Division, Lorain County Public Health. “You can cater the program to employees’ needs and abilities, cater it to change based on how many people you actually have.

Insurance 77

Insurance Catering Healthcare Customer Service 77

Ruby

OCTOBER 11, 2022

Then there’s the time spent onboarding and training your new employee, getting their payroll and insurance set up, and helping them settle into the role. Additional costs include paid time off, dental and vision plans, 401(k), and life insurance. No more payroll taxes, health or life insurance, or 401(k) matching, either.

Payroll 52

Payroll Insurance Supervising Customer Service 52

Ruby

JULY 26, 2022

Let’s say you’re the plumbing business I call because the sink in my house broke, or you’re the insurance company I’m calling to navigate new car insurance, or you’re my contractor and you haven’t shown up when you said you would? I worked in customer service a long time. Who doesn't love a good de-escalation?

Insurance 52

Insurance Customer Service Mailing Training 52

Thrive Workplace

SEPTEMBER 23, 2024

Ninja Roofs takes roofing to another level regarding customer service and quality. TAYLOR: Dealing directly with multiple insurance companies that are always changing is an ongoing challenge. We are dedicated to our core values and getting the job done with precision while keeping an eye out for fine details.

Customer Service 52

Customer Service Cleaning Insurance Communication 52

Ask a Manager

DECEMBER 13, 2020

Company pays us to not use health insurance or vacation time. Also, 10-hour drinking sessions are a really, really bad idea with colleagues. As a general rule, don’t get drunk with people you work with — it can end up being much worse than this. I’m a mid level manager for a mid size company in the Midwest.

Insurance 39

Insurance Customer Service Advertising Planning 39

Vantage Circle

JULY 14, 2020

In this episode, Amit Malik , the Chief People, Operations & Customer Services Officer, Aviva Life Insurance India Ltd, talks about " How to keep communication open for remote employees. " There are no face to face conversations, brainstorming sessions and one can longer arrange an in-person meeting.

Communication 52

Communication Banking Customer Service Healthcare 52

Ruby

JUNE 6, 2023

That said, if your freelancer will be interacting directly with your customers—such as in customer service or sales roles—you might want to invest in some one-on-one training to ensure this is someone you trust in a customer-facing role. As far as pay—most charge either by the hour or by the project at a fixed rate.

Insurance 52

Insurance Onboarding Training Small Business 52

Launch Work Places

OCTOBER 30, 2023

Automate customer service : AI “chatbots” are common for many customer-oriented businesses. AI Tools for Customer Service ChatBot : This AI communication platform supports businesses that work directly with clients and customers. It’s simple to use for anyone, even those without video editing experience.

Customer Service 52

Customer Service Data Entry Creativity Healthcare 52

Ruby

SEPTEMBER 20, 2022

If you picked up the phone right now and called your internet service provider, your insurance company, or even your local franchise gym, you won’t reach a voicemail. It makes sense that larger organizations can offer this kind of round-the-clock service.

Small Business 52

Small Business Customer Service Insurance Legal 52

Vantage Circle

JUNE 3, 2024

Best For: Businesses of All Sizes Standout Features Automated Payroll Processing HR & Talent Management Employee Self-Service Benefits Administration Time & Attendance Tracking Analytics & Reporting Pros The mobile app works well and streamlines HR processes, saving time. The customer service needs real betterment.

Payroll 59

Payroll Software Customer Service Security 59

Ruby

SEPTEMBER 30, 2019

Challenges Unlike virtual receptionists, who provide personalized customer service experiences, call center agents typically work from pre-written scripts. They excel more as calling services than answering services. Download How do answering services work? An answering service can help your business save money.

Customer Service 52

Customer Service Real Estate Sales Automotive 52

Ask a Manager

JULY 21, 2022

I am a nurse looking for a new role and I see this phrase frequently used, particularly in roles for smaller practices and clinics, often those requiring a more customer service type of role (e.g., What’s wrong with “personable” or “good customer service”? New job’s health insurance wouldn’t start for two months.

Insurance 43

Insurance Customer Service Supplies Interviewing 43

Ruby

AUGUST 17, 2020

Optimize your inbound customer service. Think about how customers will reach you without a physical office address. A call answering service such as Ruby makes sure that every person who contacts your business is greeted by a live, friendly professional—24 hours a day, 7 days a week, 365 days a year. Connect and WOW.

Customer Service 52

Customer Service Computer Software Communication 52

Success

SEPTEMBER 22, 2024

Just connect your bills, and the app’s team will work to lower costs of monthly expenses like cell phone bills and car insurance. All deposits are kept in your account with Rocket’s FDIC-insured banking partner, ensuring your money is secure. How Can Rocket Money Help With Your Self-Improvement Goals?

Banking 52

Banking Finance Purchasing Insurance 52

Vantage Circle

JUNE 3, 2024

Best For: Businesses of All Sizes Standout Features Automated Payroll Processing HR & Talent Management Employee Self-Service Benefits Administration Time & Attendance Tracking Analytics & Reporting Pros The mobile app works well and streamlines HR processes, saving time. The customer service needs real betterment.

Payroll 52

Payroll Software Customer Service Security 52

Ask a Manager

NOVEMBER 10, 2014

This has been for the same position, an entry-level customer service representative at a small mortgage company. A reader writes: I have recently been through a string of people I’ve hired (three in a row) who have abandoned their job: no call no show, within the first two to three weeks.

Insurance 36

Insurance Customer Service Interviewing 36

Ruby

JULY 19, 2023

Encourage expertise : Whether you sell insurance or swimwear, every business has quirks and complexities that only a select few can navigate in a way that puts customers or fellow employees at ease. Empathy-based social skills Great customer service is usually high on empathy.

Small Business 52

Small Business Software Creativity Customer Service 52

Vantage Circle

DECEMBER 24, 2019

And there are those that are requested by customers (especially when your company provides services to other companies). In addition, a company that cares about its employees' development leads the way in terms of good customer service, excellence in delivery and a great working environment.

Software 52

Software Delegation Food Consulting 52

Success

JULY 20, 2023

Keep customers close Wall Drug sees an estimated 50% of business come from repeat customers, so employees play a valuable role in the overall business. I have to think part of the reason that our employees do such a good job with customer service is we emphasize how important it is, and they deliver on it.”

Small Business 75

Small Business Banking Finance Mentoring 75

Vantage Circle

DECEMBER 24, 2019

And there are those that are requested by customers (especially when your company provides services to other companies). In addition, a company that cares about its employees' development leads the way in terms of good customer service, excellence in delivery and a great working environment.

Software 52

Software Training Food Consulting 52

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? You can’t handle the website, sales and marketing, customer service, bookkeeping and taxes, build partnerships, and grow the business by yourself. Sell a product around the $100 mark.

Sales 115

Sales Delegation Problem-Solving Bookkeeping 115