Customer Service Insurance Mentoring 
Go Burrows
JULY 30, 2023
Nelson Mandela CONNECT WITH YOLANDA Yolanda on LinkedIn ABOUT YOLANDA Yolanda Hunte is an enthusiastic advocate for leadership and has served as a council member for the Ambitious Women Conference where she has collaborated with female colleagues in sales and marketing helping to organize, mentor and motivate other women.
The Receptionist
FEBRUARY 6, 2023
A potential front office team member may be called upon to do any or all of the following: Direct traffic within the office Answer calls Schedule appointments Verify insurance benefits Process paperwork Send and reply to emails Process billing Submit claims Consider what requirements are important to your organization.
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Success
JULY 20, 2023
These types of dreaded, so-called “ black swan ” events are difficult to predict, so it’s important to have a plan in place before crisis strikes, advises Frank LaMonaca, a mentor with SCORE, a network of volunteer, expert business mentors. Don’t wait for the bad event to occur, LaMonaca urges.
Ruby
AUGUST 17, 2020
Optimize your inbound customer service. Think about how customers will reach you without a physical office address. A call answering service such as Ruby makes sure that every person who contacts your business is greeted by a live, friendly professional—24 hours a day, 7 days a week, 365 days a year.
Vantage Circle
MAY 20, 2024
Customer Reviews “I believe a bit more flexibility in terms of design and formatting would enhance the overall user experience for my colleagues.” Instant Recognition of Employee Efforts: Employee Engagement tools like the reward and recognition platform allow you to immediately recognize and reward employees' efforts.
Vantage Circle
DECEMBER 8, 2023
Values like integrity, customer service, collaboration, diversity and inclusion should be clearly defined and then integrated into every aspect of operations. Such initiatives include health insurance, 401k matching, mindfulness training, and mental health benefits. The 10 elements discussed here act as guideposts.
Ask a Manager
SEPTEMBER 1, 2021
My mentor-turned-friend who still works there keeps telling me he misses working with me and I miss working with him, too, but I do not feel comfortable reaching out to the new department heads about the job posting. Throughout this time, I’ve noticed that my manager will read through my email exchanges with customers.
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