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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Outbound calling isn’t just a sales technique. It can do wonders for customer service, too.

Ruby

No, in this article, we’re exploring outbound calling for customer service. Here’s how to use outbound calling for non-sales purposes to grow your business. But outbound customer service calls are entirely different. Consider them opportunities to demonstrate how much you care about your customers or clients.

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Business owner beware: FLSA compliance and personal liability

Insperity

And if you think insurance can shield you from such expenses, think again. In reality, employment practices liability insurance (EPLI), which may protect a business against claims made by employees in some areas, may not cover wage and hour issues. Outside sales can also be an exempt position.

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Hiring Remote Workers in Other States: 3 Things You Need to Know

Insperity

For example, hiring home-based customer service reps in other states and time zones could help you provide longer support hours to your clients. Adding remote sales staff in new states could help significantly increase your revenue. Workers’ compensation insurance. Anti-harassment and anti-discrimination practices.

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Once Upon a Time in Marketing: The Power of Storytelling

Success

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Trupanion: Making insurance cuddly. Insurance is an unemotional product at the end of day. What saddens Smith is that this story was never shared outside the company. “A

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Jackie McKellar, a marketing and sales director, emphasizes the transformative impact of the digital age on marketing strategies. Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We

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Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

Go Burrows

Nelson Mandela CONNECT WITH YOLANDA Yolanda on LinkedIn ABOUT YOLANDA Yolanda Hunte is an enthusiastic advocate for leadership and has served as a council member for the Ambitious Women Conference where she has collaborated with female colleagues in sales and marketing helping to organize, mentor and motivate other women.

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