Remove Customer Service Remove Legal Remove Transportation
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The high cost of a bad hire – and how to avoid it

Insperity

You may have to fly them in for an interview – you may have to pay for airfare, transportation and hotel accommodations, too. An ill-equipped employee can be either overwhelmed or underwhelmed by their job responsibilities and make mistakes, overlook critical details and provide poor customer service. Exposure to liability.

Training 296
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does salary reflect the type of candidate an employer is seeking, my former coworkers aren’t allowed to talk to me, and more

Ask a Manager

I was a transportation manager over a team of about 30 individuals. When I called my prior employer’s office, I spoke to a very uncomfortable customer service agent who told me she was not allowed to speak to me or to transfer my call to a supervisor or any member of management. Is this standard in anyway?

Salary 32
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do I have to share my extra shifts, playing a video of my boss while I work, and more

Ask a Manager

It’s awfully heavy-handed but they can do it (at least in most states; it’s possible there’s some state exception I don’t know about — although if they’re legally disciplining you for off-duty conduct, your state probably isn’t an exception). I have been in customer service positions at a bank for around 25 years.

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did this recruiter lie to me? and why can’t I get hired by this company?

Ask a Manager

Last month I finally had a successful phone interview with one of this company’s internal recruiters, who agreed I have strong qualifications for either a customer service role or the job I would love to have and for which I believe I am well qualified, information editor. And I waited. And I waited. For a week. Just silence.

Retail 25
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coworkers are having an affair and one might get promoted to manage the other, boss wants me to help his friends, and more

Ask a Manager

I work part-time in customer service for a mid-size retailer. However, the positions we’re being offered are not just completely different jobs but have drastically different schedule requirements that are impossible for me on public transportation. My job was eliminated, but I’m being told it wasn’t a layoff.

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Why some staffing agencies rely on hiring discrimination

Work Life

She had been trying in vain for almost two years to get work through staffing agency BaronHR, which places applicants in security, hospitality, transportation, and technical roles. Often, employer requests are more “coded,” says Brooke Salazar, owner of employment-focused law firm KB Salazar Legal.

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How asking the right 3 questions can inspire great leadership

Work Life

An Israeli car dealer posted on Instagram his offer to provide new cars on loan to soldiers needing transportation to their bases. “Don’t   When a customer wanted to pay for a pair of shoes with a $100 gift card, sales tax pushed the total over the amount of her card. So   What can be done? How