Work Life

JULY 1, 2024

” Jim Christy co-owns Midwest Cards, a trading card retailer based in Columbus, Ohio, with about 30 employees. He decided to give logistics-side workers Friday afternoons off while the six staff who work on the brick-and-mortar side and do customer service for online orders get off on Mondays, when the store was closed.

Retail 98

Retail Logistics Customer Service Salary 98

Vantage Circle

FEBRUARY 23, 2021

Zubair Bhura is a Master’s degree qualified senior HR professional with 10+ years of demonstrated Human Resources experience in Australia with a proven history of working with distinct ownership models and global/multi-national organisations spanning unionised & non-unionised environments including Retail & FMCG, Fast Food, Hospitality and (..)

Logistics 52

Logistics Transportation Customer Service Retail 52

Insperity

SEPTEMBER 3, 2020

For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. A subset of reskilling, called upskilling , can help prepare your people for major changes in their current roles.

Payroll 320

Payroll Training Retail Onboarding 320

Ask a Manager

SEPTEMBER 24, 2018

The nature of my position does not allow for extended absences or longer vacations, especially working in a small department with a workload that is heavily based in customer service. I’m at a loss as to what to do.

Networking 24

Networking Banking Planning Logistics 24