Work Life

JULY 11, 2024

These systems integrate with large language models (LLMs) to provide tools for innovation, logistics, and risk management. As these technologies evolve, diligent oversight becomes increasingly critical to harness the benefits while mitigating the risks. Some experts call this the “enclosure of intellectual activity.”

Customer Service 97

Customer Service Logistics Technology Creativity 97

Work Life

MAY 13, 2024

For us, we’ve been using AI but more in technical ways of [automating] customer service and improving our logistic positions. BILL MCDERMOTT, CEO, SERVICENOW, AN ENTERPRISE CLOUD COMPUTING COMPANY “Technology fosters jobs. We want to deepen the dialogue with people around what they need in life [and] at home.

Logistics 98

Logistics Problem-Solving Customer Service Computer 98

Workplace Insight

JANUARY 17, 2024

By harnessing emerging technology and offering these products online, we were able to provide fast, affordable access to high quality products. It was important to me that they had access to quality ergonomic products as I felt that people working from home had very few options on offer at the time.

Customer Service 52

Customer Service Logistics Manufacturing Technology 52

Work Life

NOVEMBER 26, 2023

Granted, we’ve made big shifts before, but a national four-day workweek would mean a lot of logistical challenges for businesses. For instance: Will your customer service shut down for three days a week? It’s a big shift to how we think of the traditional workweek.

Logistics 116

Logistics Customer Service Computer Technology 116

Insperity

SEPTEMBER 3, 2020

For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. For example, a developer on your team might be watching a new technology that you’re not using yet, but they think it’s on the horizon.

Payroll 320

Payroll Training Retail Onboarding 320

SnackNation

JULY 27, 2018

Applied Predictive Technologies (APT). Culture summary: Heinan Landa, Optimal Networks CEO, says : “We have intentionally created a unique culture that combines unwavering integrity, laser-focus on customer service, technical expertise, and a heavy dose of fun. XPO Logistics. They keep a sense of humor. Optimal Networks.

Logistics 28

Logistics Problem-Solving Networking Leadership 28

Vantage Circle

JUNE 23, 2022

Logistics Manager. Bulk orders from suppliers are handled by a logistics manager who ensures their secure, high-quality, and timely arrival at the customer's doorstep. Here, you can factor in the delivery time, ease of delivery, customer rating, etc., to define KPIs. Mistake #4: Obstructive supervision.

Delegation 79

Delegation Supervising Logistics Problem-Solving 79