Customer Service Logistics Technology 
Vantage Circle
OCTOBER 14, 2024
Initially developed to streamline processes and automate the logistics of reward distribution, these platforms have come a long way. This shift marks a new era in employee recognition, where technology is not just a tool for efficiency but a powerful enabler of a more inclusive and celebratory workplace culture.
Work Life
JULY 11, 2024
These systems integrate with large language models (LLMs) to provide tools for innovation, logistics, and risk management. As these technologies evolve, diligent oversight becomes increasingly critical to harness the benefits while mitigating the risks. Some experts call this the “enclosure of intellectual activity.”
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Work Life
MAY 13, 2024
For us, we’ve been using AI but more in technical ways of [automating] customer service and improving our logistic positions. BILL MCDERMOTT, CEO, SERVICENOW, AN ENTERPRISE CLOUD COMPUTING COMPANY “Technology fosters jobs. We want to deepen the dialogue with people around what they need in life [and] at home.
Insperity
SEPTEMBER 3, 2020
For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. For example, a developer on your team might be watching a new technology that you’re not using yet, but they think it’s on the horizon.
Work Life
NOVEMBER 22, 2024
commitment to quality, customer service, and/or ethical practices), decision-making becomes more cohesive and unified. This alignment of values can set a family business apart, creating a unique culture and identity that resonates with both customers and employees.
Workplace Insight
JANUARY 17, 2024
By harnessing emerging technology and offering these products online, we were able to provide fast, affordable access to high quality products. It was important to me that they had access to quality ergonomic products as I felt that people working from home had very few options on offer at the time.
Work Life
NOVEMBER 26, 2023
Granted, we’ve made big shifts before, but a national four-day workweek would mean a lot of logistical challenges for businesses. For instance: Will your customer service shut down for three days a week? It’s a big shift to how we think of the traditional workweek.
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