Customer Service Manufacturing Sales 
Work Life
FEBRUARY 28, 2024
While automation has steadily transformed blue-collar industries like manufacturing and agriculture over the course of the past several decades, the technology has only gained quantifiable traction among desk workers more recently. Salesforce already has Generative Pre-trained Transformer (GPTs) for different end users.
Success
JULY 17, 2024
“Instead of being a one-dimensional account manager from the tech field, become a multidimensional account manager who has sat at the table in tech, manufacturing and other industries and therefore has a broader base of experience to draw upon in future roles,” she says.
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Office Vibe
OCTOBER 5, 2023
Imagine you’re a sales executive. To boost monthly sales by 15%. Quality goals focus on making customers happier by reducing errors and maintaining top-notch quality (they go hand-in-hand with customer service goals, see below). Streamlining a process, like in manufacturing, reduces waste and saves money.
Workplace Insight
MAY 1, 2022
The industries with the largest percentage rises in inactivity among the over-50s are wholesale and retail (40% rise), transport and storage (+30%), and manufacturing (+25%). Meanwhile, the occupations with the largest percentage rises are process plant and machine operatives (+50%) and sales and customer service occupations (+40%).
Success
SEPTEMBER 6, 2021
According to Oberlo , a drop-shipping app created by Shopify, almost one-third of the world’s population is now shopping online, accounting for 18% of retail sales worldwide. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Don’t try to guess.
Ruby
JULY 14, 2021
The shortage includes a dearth of candidates for highly technical positions in the fields of operations/logistics and manufacturing/production as well as countless unfilled roles that emphasize communication—jobs in areas such as customer service, office administration, and sales/marketing. And that’s just the beginning.
Ruby
JANUARY 24, 2022
By contrast, customer loyalty is when a person has had a positive enough experience with your business to engage with you regularly. It can result from great product or service offerings, as well as excellent customer service, and it goes hand-in-hand with customer satisfaction. Every business thrives on sales.
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