Remove Customer Service Remove Mentoring Remove Small Business
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From buzzwords to benefits: The real impact of employee mentoring

Insperity

Employee mentoring programs aren’t just buzzwords to add to job descriptions and career pages. This is where having a strong employee mentoring program can make the difference between someone who may be quiet quitting at their desk and someone who’s feeling more plugged in to their team and the company’s mission than ever before.

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How to Build a Successful Employee Mentoring Program

Insperity

Your business can build that same kind of chemistry and lasting productivity with the help of an effective employee mentoring program. Why mentoring? A successful employee mentoring program can create a variety of positive outcomes. Enhancing customer service. They may have been mentored themselves.

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9 simple but effective ways to improve employee productivity

Insperity

For example, a hospital may decide that caring customer service is a core value. A display of good customer service for an orderly may translate into walking a patient to the location of their next procedure, versus just giving them directions. So, what does that look like for different hospital employees? Manage growth.

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Six tips anyone can use to improve their customer service skills.

Ruby

Customer service skills—every business needs them, but not every customer service professional has them. That’s a shame, because in this day and age, customer service skills are more important than ever. Customer service is the key differentiator for any business , regardless of size or industry.

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How to Survive a Recession, According to a 91-Year-Old Business

Success

Speculation of another impending recession battered the confidence of small-business owners, as indicated by monthly surveys conducted by the National Federation of Independent Business. Time and again, keeping the focus on profitability has been crucial to helping small businesses survive a recession.

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What is a virtual office?

Ruby

This is a good time to think about your small business continuity plan and what that will look like once your virtual office is up and running. Use Ruby’s checklist to optimize your business continuity plan. Optimize your inbound customer service. Appoint people to become mentors or coaches.

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101 tech tools for business owners.

Ruby

TripIt Timesheet TMetrics Harvest Homebase General Business Information and Guidance Business ownership can be a tough, unpredictable, and at times lonely experience. Calendly There.pm But no matter how isolated or overwhelmed you may feel, you’re never alone. Both the U.S.