Success
JUNE 20, 2023
Stop multitasking—it’s the simplest time management strategy. There are people who like to think they are really good at multitasking, but very few of us actually are. By learning how to prioritize, you’ll be able to get much more done than if you were multitasking. Switching between types of tasks is mentally draining.
Productivityist
JULY 2, 2021
At first glance, sometimes the smarter option seems to be multitasking. But actually, multitasking is the quickest route to exhaustion, burn out and errors, which are more than likely going to cost you more time, money, and energy in the long run. Try muting all your notifications while you focus on important tasks.
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Ruby
OCTOBER 18, 2022
If you’re new to taking calls professionally, follow these five steps for flawless phone answering and customer service success: Note: This article was first published in 2018. It’s important to listen carefully when talking to customers or clients on the phone. Our live virtual receptionists have your back.
Ruby
MAY 5, 2021
In order to stay competitive, modern businesses need to leverage chat somewhere in their customer service workflow. Here’s why: Customers have high expectations. Whether it is normal business hours, the weekend, or the wee hours of the night, customers want to be taken care of. Chat allows both parties to multitask.
Ruby
DECEMBER 15, 2020
Outstanding customer service shines through the details. The chime when a visitor opens the front door, the number of rings before the phone gets answered, the words an agent uses to greet someone, the penmanship of a handwritten thank-you note—these are the kinds of small touches customer-centric companies obsess over.
Productivityist
DECEMBER 15, 2013
One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Having to follow up with emails during the course of the day is a huge distraction and requires a lot of multitasking that can be avoided.
Ruby
APRIL 17, 2024
From greeting visitors and handling calls to scheduling appointments, entering data, sending emails, managing deliveries, ordering supplies, filing records, and keeping the office tidy, they’re masters of multitasking. Customer-facing jobs are taxing. But that requires a nonstop state of vigilance which takes a toll over time.
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