Success
AUGUST 17, 2021
You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .
Work Life
FEBRUARY 14, 2024
Judging by the nearly 50% of customers who were found to have parted ways with a brand in the past 12 months as a result of a bad customer experience, poor customer service (CS) is pervasive, and, unsurprisingly, can impact bottom lines. bad customer service is estimated to cost firms an astounding 11.4
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Work Life
JUNE 11, 2025
Networking You don’t need a formal internship to expand your contacts. Create a networking goal for the summer, whether that’s a coffee chat every week with an alumni of your school who works in an interesting field, or a networking event once a month.
Work Life
JUNE 11, 2025
Sales, customer service, and operations In sales, AI agents can now qualify leads in real time, orchestrate outreach based on behavioral signals, and surface personalized insights for sales reps at the exact right moment. That kind of thinking leads to a very different kind of organization.
Ruby
FEBRUARY 20, 2020
Customer service skills—every business needs them, but not every customer service professional has them. That’s a shame, because in this day and age, customer service skills are more important than ever. Customer service is the key differentiator for any business , regardless of size or industry.
Insperity
MAY 20, 2021
Through well-established networks and fine-tuned recruiting methods, RPO providers often help companies find better quality candidates than they could find on their own. Ask questions, explain your desired outcomes and evaluate service agreements closely to determine which provider will best meet your needs. Company background.
Insperity
JUNE 11, 2014
Their commitment to customer service. Blue Cross Blue Shield of Tennessee) won’t work if you have employees in other states or plan to expand your business outside of that carrier’s network. They can tell you whether they have access to multiple insurance carriers and networks that would accommodate that growth.
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