Customer Service Networking Sales 
Success
AUGUST 17, 2021
You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .
Insperity
NOVEMBER 9, 2017
The customer service representative who takes extra time to thoroughly handle a client’s issue, even though she knows doing so may increase her average call time and count against her numbers, is a good example of adaptability. Everyday leaders know the right strategy takes some tinkering.
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Insperity
MAY 1, 2018
They might not know, for example, the story behind the tension between sales and customer service, or why it’s important to include certain individuals in the decision-making process. Younger employees don’t have the tenure at a company – that insider knowledge and history – that older, more-experienced employees have.
Ruby
FEBRUARY 20, 2020
Customer service skills—every business needs them, but not every customer service professional has them. That’s a shame, because in this day and age, customer service skills are more important than ever. Customer service is the key differentiator for any business , regardless of size or industry.
Go Burrows
OCTOBER 8, 2023
Joe’s journey began with a door-to-door product sales business, which grew from a team of two to 40 employees in under two years. His passion for sales never dimmed, but he discovered what his life’s work would be – building digital businesses. He later sold the company after 27 months.
Go Burrows
AUGUST 13, 2023
She co-founded her first ‘real’ company when she was 16 and participated in the sale of that company when she was 19. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.
Success
JULY 17, 2024
Build your network The people who are most well positioned to make a lateral move are those who have incrementally built a diverse network of colleagues in a variety of fields and functions, says Anne Shoemaker, an executive coach in Greensboro, North Carolina. They’re not just networking with people in marketing,” she says.
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