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Digital age workplace: Why soft skills matter more than ever

BMT Office Administration

Since digitization has moved rapidly for most companies, soft skills like effective communication , adaptability, and teamwork are necessary for successfully navigating the transformation. This means employers now rely on core soft skills like problem-solving, effective communication, and teamwork.

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The Role of Executive Communication in Driving Effective Employee Recognition

Vantage Circle

For example, when a leader publicly praises a team for going above and beyond in customer service, it not only acknowledges their great work but also reinforces how this aligns with the company’s mission. Effective communication also helps leaders convey why certain behaviors are being recognized.

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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. But including soft skills in your resume calls attention to your teamwork, people skills and your potential for future leadership.

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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

Examples of soft skills encompass a wide range of abilities, including communication, empathy, adaptability, problem-solving, leadership and teamwork. Ultimately, soft skills lay the foundation for productive teamwork, exemplary leadership and career advancement. As such, they play a critical role in any professional growth strategy.

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Top Remote Software for 2024: 20+ Tools

Fellow

Having the right software in place is important for any organization—but it’s especially important when you’re working with remote teams. But not all software is created equal. If you want your remote team to thrive, you need to give them software solutions that make it easier, more efficient, and more enjoyable to do their jobs.

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What Is Professional Development? We Unpack the Essentials

Success

Technical skills upgrade Whether you code software, are a customer service representative or design digital graphics, the technical landscape has likely changed since you attended college. Attend any leadership workshop your company offers or take advantage of top professional development courses offered online.

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Beyond numbers: The comprehensive guide to effective performance management goals

Office Vibe

For them, customer satisfaction isn’t an option — it’s the backbone of their business. Quality goals focus on making customers happier by reducing errors and maintaining top-notch quality (they go hand-in-hand with customer service goals, see below). What could be a teamwork goal?

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