Insperity

AUGUST 1, 2024

These might include: Developing leaders and managers Improving onboarding and acclimation of new hires Transferring institutional knowledge to reduce the impact of attrition/turnover of staff Boosting retention Enhancing customer service With clear insights into the need behind the mentoring effort, you’ll be better able to gauge success.

Mentoring 206

Mentoring Onboarding Leadership Training 206

Vantage Circle

MAY 20, 2024

Introduction to Employee Engagement Software It is no secret that employee engagement is crucial for companies to thrive in the modern workplace. In the tech-driven modern workplace, using technology to build employee engagement tools is rather a smart move. But how can you ensure engagement? There are several tools available.

Software 52

Software Communication Flexibility Flexibility 52

Mad in America

JUNE 8, 2024

Sharing conversation data—the scandal that’s worsening In 2022, Politico exposed that the nonprofit Crisis Text Line (CTL) had created Loris , a for-profit arm developing commercial customer-service software, and had shared with Loris millions of transcripts of conversations with people in crises.

Customer Service 139

Customer Service Software Reporting Advertising 139

Insperity

APRIL 25, 2017

Many businesses today look at the technology available and decide that, yes, adding remote workers to their traditional employee mix makes sense. However, incorporating remote employees into your traditional office requires deliberation, planning and, likely, some investment in technology. Technology: The secret sauce .

Supplies 188

Supplies Software Technology Customer Service 188

Office Vibe

OCTOBER 5, 2023

Quality goals focus on making customers happier by reducing errors and maintaining top-notch quality (they go hand-in-hand with customer service goals, see below). Efficiency goals can be met by incorporating new technology to reach them. Streamlining a process, like in manufacturing, reduces waste and saves money.

Sales 93

Sales Customer Service Teamwork Construction 93

Insperity

APRIL 9, 2019

Broadly speaking, there are three key options to choose from: hire an HR director and build an in-house team; hire a small handful of HR managers who utilize an array of HR technology tools; or outsource your HR needs to a professional employer organization (PEO). The technology option. The in-house team.

Payroll 165

Payroll Software Maintenance Technology 165

Success

OCTOBER 19, 2023

Technology addresses former challenges while creating new demands. Adaptability: Effectively manage unexpected changes such as industry shifts and technological advancements with new skills. But it can also offer traction for a career change, such as when a solopreneur takes on the soft skills required for presentations or sales.

Leadership 124

Leadership Training Customer Service Teamwork 124

Attendance Bot

JUNE 13, 2024

Your team handles customer service calls for a major telecommunications company. You schedule extra agents during peak hours, like mid-morning and late afternoon, to manage the higher call volumes, ensuring that wait times remain short and customer satisfaction stays high. Imagine you manage a busy call center.

Payroll 52

Payroll Software Onboarding Equipment 52

Attendance Bot

JUNE 13, 2024

Your team handles customer service calls for a major telecommunications company. You schedule extra agents during peak hours, like mid-morning and late afternoon, to manage the higher call volumes, ensuring that wait times remain short and customer satisfaction stays high. Imagine you manage a busy call center.

Payroll 52

Payroll Software Onboarding Equipment 52

Success

FEBRUARY 15, 2024

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. How to build soft skills Human interconnectedness is expanding as rapidly as technology. Other types of positions may require greater emphasis on soft skills.

Teamwork 120

Teamwork Problem-Solving Creativity Customer Service 120

Ruby

JULY 13, 2017

These moments of meaningful interaction are only made possible through the combination of human interaction and technology. Technology Affects Relationships People are often caught in the push and pull of technological connectedness and the perceived deterioration of face-to-face interaction—a result of the widespread use of smartphones.

Technology 52

Technology Customer Service Cleaning Communication 52

Launch Work Places

MAY 6, 2024

Access to specialized equipment, software, or technology. Amenities and services to streamline your planning process. However, this option most likely doesn’t include A/V or technology support. Comfortable seating for both the host and guests. Privacy and noise levels. Cost and availability of the training room.

Training 52

Training Equipment Sales Customer Service 52

Go Burrows

MARCH 19, 2023

In this conversation, Jessica talks about emotional intelligence, using technology like chatGPT at work, finding (and using) your voice, and being vulnerable in the workplace. Jessica McBride has over 10 years of experience in supporting executives. Her passion lies in communication and how it can shape a company from the top down.

Food 87

Food Catering Customer Service Networking 87

Condeco Software

AUGUST 11, 2022

New York – August 11, 2022 – Condeco , the global leader in workspace scheduling software, today announced it is the proud recipient of a Bronze Stevie® Award for Most Innovative Deployment of HR Technology in the 2022 Stevie® Awards for Great Employers. Learn more about the Stevie Awards at [link].

Software 52

Software Problem-Solving Customer Service Flexibility 52

ProAssisting Blog

NOVEMBER 22, 2023

Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs. Tech-Savvy Approach In the digital era, proficiency in technology is crucial.

Problem-Solving 52

Problem-Solving Delegation Verbal Communication Software 52

The Receptionist

FEBRUARY 6, 2023

Use Resume Screening Software After the job posting goes live, it won’t be long before you start receiving resumes from candidate hopefuls. If you get a big response from your listing, you may wish to use resume screening software, also known as candidate screening software. What does customer service mean to you?

Onboarding 130

Onboarding Software Bookkeeping Interviewing 130

Eat Your Career

AUGUST 28, 2023

The software itself is amazing technology. The trick is, you have to know what you want it to do…and you have to be able to communicate that with the technology. You have to learn how to leverage the software fully and figure out how to implement it into your day-to-day workflow. is as much a skillset as it is a tool.

Software 52

Software Technology Legal Computer 52

Success

OCTOBER 24, 2023

For instance, an adaptable employee will embrace the benefits of a new software system rather than focusing exclusively on faults. Creativity Creativity fosters innovation and novel ideas, essential to staying ahead as new technologies and markets emerge. They enhance team cohesion and reduce workplace drama.

Problem-Solving 119

Problem-Solving Teamwork Creativity Maintenance 119

The Receptionist

FEBRUARY 14, 2022

And you can use chatbots to extend the reach of your sales and customer support teams. In this guide, we’ll explore what chatbots are, why you need this technology, and how you can implement it into your organization. A chatbot is a software application that mimics human conversation. But don’t worry.

Customer Service 130

Customer Service Software Problem-Solving Sales 130

Launch Work Places

OCTOBER 30, 2023

And while AI has been around for some time, the proliferation of new technologies, apps, software, and use cases has put it top of mind for many busy professionals looking for a productivity boost during the day. Automate customer service : AI “chatbots” are common for many customer-oriented businesses.

Customer Service 52

Customer Service Data Entry Creativity Healthcare 52

Condeco Software

MAY 23, 2022

Communal tables could make it easy for members of your customer service team to jump in and help each other through difficult requests. The right workspace technology can ease the challenges that often plague hybrid teams and the individuals that are part of them. And will it be the right size?

Flexibility 52

Flexibility Flexibility Cubicle Software 52

Ruby

MAY 5, 2021

Technology has transformed the customer journey, and self-service options are now prevalent in nearly every industry. The beauty is, when implemented correctly, automated self-service actually elevates the customer experience—even without a “real human” involved in the process. I know—it sounds prehistoric.

Customer Service 52

Customer Service Travel Arrangements Purchasing Multitasking 52

Ruby

APRIL 17, 2024

It’s easy to see why they need time to decompress and compose themselves, so they can maintain that high level of customer service without cracking. Instead, focus on streamlining the customer experience. If you’ve never done a job like that, put yourself in their shoes.

Customer Service 52

Customer Service Multitasking Small Business Maintenance 52

Fellow

DECEMBER 14, 2023

These plans focus on understanding and meeting the needs and preferences of your clients or customers—from tailored marketing to responsive customer service. By integrating customer-driven strategies into your operational framework, you build customer loyalty and gain a competitive edge. (A

Customer Service 52

Customer Service Technology Equipment Leadership 52

Work Life

DECEMBER 21, 2023

Mitesh Mangaonkar, tech lead of Software Engineering and Data, Airbnb Eliminating gaps in understanding Traditional onboarding can leave gaps in an employee’s understanding or integration into the company culture. Corey Donovan, president, Alta Technologies

Onboarding 86

Onboarding Mentoring Training Catering 86

Insperity

MARCH 17, 2022

By hiring employees across time zones, many companies are taking advantage of the opportunity to: Extend business hours Make personnel immediately available to more customers, thereby improving customer service Broaden the job candidate pool to obtain top-tier talent Increase diversity in their workplace.

Leadership 191

Leadership Problem-Solving Communication Customer Service 191

Fellow

JANUARY 25, 2024

Are you new to AI writing software? What is AI writing assistant software? What to look for in an AI writing assistant The best AI writing assistants Elevate your writing game with Fellow What is AI writing assistant software? Some can even detect plagiarism. The best AI writing assistants Ready to make a decision?

Software 52

Software Sales Controlling Planning 52

Fellow

DECEMBER 5, 2023

Workplace automation leverages technology to complete repeatable tasks automatically. From there, the technology will automatically conduct a specified sequence of events for you. How can technology heighten the work experience for people?” This can save you a lot of time at work!

Payroll 52

Payroll Data Entry Administrative Assistance Sales 52

The Receptionist

JANUARY 23, 2023

A visitor management system is a special software that allows you to identify and track all deserters who enter and exit your office building. Not only is this great from a security standpoint, but it also allows you to be able to provide more personalized customer service.

Security 130

Security Software Customer Service Controlling 130

Ruby

JULY 19, 2023

Since its launch in late 2022, the generative AI chatbot has become the fastest-growing consumer software app in history, enabling anyone to ask questions, write articles, and generate code ( among other things ) in seconds. AI-powered note-taking apps alleviate the burden of transcribing long customer calls, webinars, and internal meetings.

Small Business 52

Small Business Software Creativity Customer Service 52

Ruby

DECEMBER 11, 2023

Procuring and setting up an office space can run as much as $5,000 for just the technology (i.e., a computer, monitor, keyboard, speakers, camera, headset, multi-function printer/photocopier, phone, and software licenses). For starters, our agents are highly-trained customer service experts.

Payroll 52

Payroll Office Chairs Small Business Equipment 52

Fellow

MARCH 5, 2024

With 77% of meetings now hosted virtually, there are many new opportunities to leverage technology to improve accountability, organization, and planning. What software requirements do I need to record a call? Depending on the product, you might also want to rely on third-party software. For training and development purposes.

Legal 52

Legal Software Security Customer Service 52

Ruby

MAY 4, 2021

Today, while VoIP calling is still largely dependent on the quality of the user’s internet connection, the technology has a whole heck of a lot to offer in terms of features and usability. VoIP calls can work through a special phone plugged into your router, or through software on your computer or mobile device.

Customer Service 52

Customer Service Software Equipment Small Business 52

Ruby

SEPTEMBER 6, 2022

By outsourcing a receptionist from them you could earn up to an additional $17,989 per year due to costs saved on labor and an improved customer service reputation. According to Enkel , outsourcing this job can not only save you time, but give you access to bookkeepers with better technology.

Bookkeeping 52

Bookkeeping Customer Service Finance Software 52

Vantage Circle

OCTOBER 30, 2020

Information technology is now combined with telecommunications. Customer service orientation. They should deliver thoughtful, courteous, and professional service, meeting the client’s needs. Information technology. It includes devices, tools, hardware, software, systems, apps, and IT. Respect for diversity.

Work Ethic 112

Work Ethic Problem-Solving Customer Service Teamwork 112

Attendance Bot

OCTOBER 9, 2023

By having the right number of employees, businesses can avoid understaffing , which can lead to increased overtime costs, poor customer service, reduced productivity, and employee burnout. Use forecasting tools: There are a variety of software tools and models available that can help you forecast future staffing needs.

Planning 52

Planning Equipment Software Consulting 52

Office Vibe

SEPTEMBER 21, 2023

Tips for efficient performance reviews From setting clear objectives and fostering open communication to utilizing technology and mastering the art of constructive feedback, let’s explore actionable insights that will empower you to conduct more effective and efficient performance reviews.

Construction 72

Construction Customer Service Sales Training 72