Tue.Jun 11, 2024

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Manage Burnout With Employee Supremacy

The Receptionist

Good news: employee burnout has declined since 2022. Bad news: 82 percent of employees are still at risk for burnout this year. Job burnout happens when workers experience chronic stress because of their jobs. It takes a toll on their mental health, of course. But chronic stress is also known to cause serious health issues , including strokes and heart attacks.

Training 130
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Enhancing customer experience in an evolving mobility ecosystem

McKensey

Toyota Insurance President and COO Robert Spencer shares his views on how OEMs and insurers can partner to enhance customer experience as the mobility ecosystem evolves.

Insurance 127
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Two thirds of working parents considering quitting because of childcare costs

Workplace Insight

More than two-thirds (70 percent) of working parents in the UK have quit or are considering quitting their job due to lack of affordable childcare options, according to a new poll from Remote. The research explores the financial and mental impact return to office mandates and a lack of flexible hours has on parents, as well as outlining the consequences of what the report calls the ‘Working Parents Crisis’ on the UK’s workforce shortages.

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How Humor and Honesty Have Helped Here We Flo Break Into a Crowded Marketplace

Success

No founding story is complete without mentioning major turning points for the business. For the founders of Here We Flo , one of those “really big deal” moments came in 2019 when they saw their products on the shelves of a Boots store for the first time in London. Up to that point, co-founders Susan C. Allen and Tara Chandra were mostly running Here We Flo as a side hustle.

Food 108
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Workplace conflict makes daily life a misery for millions. But there is hope

Workplace Insight

People who experience conflict in the workplace have lower job satisfaction and are more likely to experience poorer mental and physical health, according to the CIPD Good Work Index 2024. The CIPD’s latest report showed a quarter (25 percent) of UK employees – an estimated eight million people – have experienced workplace conflict in the past year.

Reporting 104
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Reframing Mental and Emotional Pain from a Buddhist Psychology Perspective

Mad in America

C onsider this scenario: You’re sipping a cup of tea on a cold morning, enjoying the warmth and flavor, and then the tea is gone. You experience a slight annoyance because the pleasant experience has ended. Or perhaps your beloved pet has become ill, and you experience overwhelming grief as you observe her health deteriorating. From the minor annoyance of finishing a delicious meal to the excruciating pain of losing something dear, we experience pleasant or unpleasant conditions incessantly, in

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Liz Jenkins believes in the power of queer representation

Work Life

When Liz Jenkins became the first-ever chief business officer at NBCUniversal Studio Group in September of last year, she knew she had her work cut out for her. The industry is facing “unprecedented headwinds,” says Jenkins, thanks to generative AI, increased mergers, and a difficult funding environment for new content. So in her first few months in the role, where she oversees content spending and distribution for the entertainment giant, she has embarked on a company-wide listening tour.

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Meet Kim Culmone, the Mattel doll designer who made Barbie a star again

Work Life

However improbably, last summer saw a brief return to monoculture. Take, for instance, the soundtrack of the summer, which inarguably featured the songs “What Was I Made For?” “Dance the Night,” and “I’m Just Ken.” And who could forget the tongue-in-cheek-until-it-wasn’t Barbenheimer trend? Greta Gerwig’s Barbie blockbuster amounted to a winning combination of campy, self-aware, nostalgic, and joyful that translated into more than $150 million in Barbie sales.

Sales 98
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Delivering services to the public—digitally—with Jennifer Pahlka

McKensey

A former US deputy chief technology officer talks about how digitization can be used to create a government that works for the people.

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How Reddit’s Jen Wong balances users and investors—and navigated a $748 million IPO

Work Life

Reddit was founded nearly two decades ago, but it wasn’t until 2024 that the social media company finally went public. COO Jen Wong was behind the wheel when it happened at last on March 20. Growing up on Long Island, Wong’s childhood could be characterized by some of her most prized possessions: a record player, an Atari, and a collection of People magazines.

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Rescuing the decade: A dual agenda for the consumer goods industry

McKensey

The industry must rekindle growth when it’s scarce and reduce costs when a lot has been done. Leaders will take on more portfolio changes and capability builds than in past decades.

Retail 74
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3 ways leaders can strike the right balance between confidence and caution

Work Life

Leadership requires a delicate balance between confidence and caution. Both are needed, and leaders must be able to move between them. Yet there are leaders whose default is the extremes. Some leaders always want to be right and on the other side of the spectrum; others are always trying to avoid being wrong at all costs. One is overconfident, and the other is overcautious.

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Team Epiphany: The Pioneers of Influencer Marketing and the Philosophies That Scored Them Work with Global Brands

Success

Long before the rise of social media platforms like Instagram and TikTok, Coltrane Curtis and Lisa Chu of Team Epiphany were leveraging the power of influencers for global brands. But, to these early pioneers, influence has nothing to do with follower count or other benchmarks. Instead, it’s about the people and communities that drive culture forward—both online and in real life.

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Nancy Mahon is tackling sustainability from every angle

Work Life

Change can be unnerving. But Nancy Mahon sees it as an opportunity for progress. This perspective makes her perhaps the perfect person to take on the recently created role of chief sustainability officer for beauty behemoth Estée Lauder Cos. (ELC) at a time when the cosmetics industry, like so many others, is under pressure to clean up its act and do right by the planet after years of promoting unsustainable consumer habits.

Retail 98
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VaynerMedia Offices – London

Office Snapshots

Peldon Rose to build its new private office in the UK. The global, full service advertising agency approached the design and build company to create a striking and dynamic workplace in the centre of Clerkenwell as it continues to grow at pace across Europe. Completed in April 2024, the project was led by Senior Project Designer, Ashton Holmes. Recently featured as a rising star of the architectural and design industry in Mix Interiors’ 30 under 30 Class of 2023, Ashton brings a playful energy an

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Commercial capabilities: A predictor of growth for medtech companies

McKensey

Medtech companies can achieve above-market growth and margin expansion by upping their ‘Commercial Quotient’ through investing in basic, omnichannel, and ecosystem selling capabilities.

Sales 83
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Confidential Consulting Firm Offices – Denver

Office Snapshots

This global confidential top-tier consulting firm was recently ranked as #1 on Glassdoor’s Best Places To Work list for 2024. Creating a workplace for the best and brightest in the company’s first Denver office location was no easy task. Acquilano worked together with our client’s real estate team to understand general brand and office performance guidelines, gain insights on their workplace culture, and engaged the local leaders to understand their personal goals and drivers for the Denve

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The conversations leaders should be having now to prepare for tough times

Work Life

When challenges loom, it can be tempting to wait for the storm to hit before taking action. After all, we’re not exactly sure what will happen or how it will affect our teams. We only know that tough times are coming. Whether it’s budget constraints, environmental shifts, skills shortages, industry transitions, or regulatory hurdles, businesses face multitudes of pressure.

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Best Recruiting Software for Small Business in 2024: Top 10 Tools to Streamline Hiring

Vantage Circle

Introduction Recruiting the right talent is crucial for any business but can be particularly challenging for small businesses. Limited resources and time constraints often make the hiring process daunting. Thankfully, recruitment software can significantly ease these challenges by automating recruiting tasks, enhancing hiring efficiency, and enriching candidates' experience.

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Christine Su believes generative AI will elevate your eBay experience

Work Life

Over the past four years, Christine Su has expanded AI-powered recommendations on eBay and tackled safety issues at Twitter (now X), taking on knotty ethical concerns over generative AI and free speech on social media platforms. But there was a time when Su found herself drawn to the pastoral life, far removed from the dynamics of social media. In her twenties, after a few years in consulting and private equity, she quit her job.

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Leadership Lessons: How to Understand the Relationship between Character and Values

John Mattone

“Character, in the long run, is the decisive factor in the life of an individual and of nations alike.” – Theodore Roosevelt. Leadership comes from inside of us. Successful leaders are self-aware, present and focused. They are in touch with what drives them, why it drives them and the impact they want to create. True authentic leaders have character and values that are aligned with their outward behavior, embodying the very essence of true leadership.

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How we selected this year’s Queer 50 winners

Work Life

The fifth annual Fast Company Queer 50 was compiled by Fast Company writers and editors, with input from a number of trusted sources. We’d specifically like to thank our founding partner, Lesbians Who Tech & Allies , and all of our nominating partners— Out in Tech , the Association of LGBTQ+ Corporate Directors , LGBT+ VC and The Stonewall Inn Gives Back Initiative —who helped us identify new names this year.

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Return to office mandates may have been used to quietly layoff employees

Workplace Insight

A new study from HR software company BambooHR suggests some managers may have hoped so-called return-to-office (RTO) mandates would trigger a wave of voluntary resignations, effectively acting as covert layoffs. The research, which examined the impact of RTO policies on work culture, found that a quarter of executives and a fifth of HR professionals surveyed secretly hoped RTO would lead to employees quitting.

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The McKinsey Crossword: “Soup’s On!” | No. 184

McKensey

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Moving Beyond Physical Fitness: Expanding the Definition of Wellness in Corporate Settings

CoreHealth Workplace Wellness

Corporate wellness programs have long been synonymous with physical fitness initiatives. From gym memberships to activity challenges and healthy eating campaigns, organizations have prioritized physical health as a cornerstone of employee wellness. While these initiatives are undoubtedly valuable, there is a growing recognition that wellness encompasses far more than just physical health.

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Exercise in Different Stages of Life

Zevo Health

‘Age is only a number’ is something most of us have heard or said at some point, and while often only meant in jest, we’ve never had so much evidence to back up the truth of it. As our understanding of the differences between chronological and biological age has grown in recent years, and research on epigenetics expands – we are starting to appreciate now more than ever, that how we feel and function does not have to be defined by our age, certainly not to the extent it used to be.

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Offision Premium Feature Launch for Taiwan Retail Partner

ONEs Blog

Offision , the leading plug-to-use smart office platform, made a grand feature launch of their Premium version for Taiwan Retail Partner. This feature launch event brought together Taiwan retail leaders and professionals to showcase the latest features in the Offision Premium version. OFFISION Premium for Meeting Room Booking Offision Premium integrates all meeting rooms, and facility management into one user-friendly solution that gives users a better booking and scheduling experience.

Retail 52
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NeoCon announces best of show award winners

Workplace Insight

The winners of the 34th annual Best of NeoCon Awards have been announced at this year’s show at THE MART in Chicago. This year, a total of 126 (!) awards were bestowed upon products in 50 categories for Gold, Silver, Sustainability, Innovation, Business Impact, and the coveted Best of Competition. The winners were selected by a group of 53 architects, designers, specifiers, enterprise clients, facility managers, and top business media who judged the products on-site over the weekend.

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Why Some People Are Just Natural Born Leaders

John Mattone

The age-old debate of a “natural born leader” has been present in the leadership world for decades. It is a part of a much larger question the human race has not yet answered – the “ nature vs. nurture ”. This dilemma has been around in the scientific community since the mid-1800s and will likely continue well into the 21st century. While breakthroughs in our understanding of natural-born qualities are happening, especially in the field of epigenetics, which explains the interconnectedness

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Unraveling Smart Buildings- Sustainability, Health, and Security Integration: Ep 15

fm:systems

In this episode we discuss Machine Learning – what is it and why does it matter for building operations?

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Why Coworking Means Better Office Space for Large Companies 

Launch Work Places

In the last few years, we’ve seen an interesting trend—more and more large corporations are leaving traditional office suites behind and moving into coworking or flexible office spaces. There are a few reasons behind this shift, and we’ll explore them in this article, but it shows that flexible office spaces for large companies can have a significantly positive impact on business.

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Workplace Gossip Reduces Life Satisfaction

I/O at Work

New research shows that negative workplace gossip can harmfully impact employee life satisfaction outside of work.

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Lisa Becket wants everyone to experience the nostalgia of Disney IRL

Work Life

Many American girls grow up imagining themselves as Disney princesses—but not Lisa Becket, who always imagined herself as part of the behind-the-scenes teams that made the magic possible. This aspiration started at seven years old. Growing up in the frigid winters of Batavia, Illinois, her first trip to Disney World in Orlando felt like a dream. “We came in March for spring break and my mom had dressed us in wool and as soon as we got here, we were stripping down,” she says with a laugh.

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Cecilia Gentili’s powerful legacy lives on

Work Life

LGBTQ advocate, artist, and author Cecilia Gentili—who died in February, a week after her 52nd birthday—was a revolutionary figure for the trans community. While her résumé rejected easy categorization, many of her accomplishments tangibly improved the lives of others. When working at the Apicha Community Health Center in New York , Gentili expanded the center’s transgender health services program.

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Roberta Kaplan knows how to win in court—and beat Donald Trump

Work Life

Long before Roberta Kaplan won not one but two verdicts against Donald Trump, it was evident she had the temperament to square off against a garrulous figure like the former president. “When I was a little kid, I spent a lot of time with my mom’s mom,” Kaplan recalls. “And there’s this famous story in our family. When I was three years old, I think, I was with her, and she looked at me one day and said, ‘Robbie, can’t you just be quiet for a minute?

Legal 98