Thu.Sep 19, 2024

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Reimagining healthcare industry service operations in the age of AI

McKensey

Healthcare payers, care delivery organizations, and governments have many opportunities to improve consumer experiences and bolster service efficiency using AI solutions.

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These career break coaches help people quit their jobs to figure out their next step

Work Life

After 13 years of grinding away in the corporate world, Katrina McGhee was feeling more burned out than fulfilled. So, she made an escape plan: Save $40,000 to fund a year off of work. A year-and-a-half later, she left her market research job for a 20-month career break. She rested. She road-tripped through the U.S. She got certified as a yoga teacher in Bali.

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Demand for efficient airplanes remains: An interview with Darren Hulst

McKensey

McKinsey speaks to Darren Hulst, vice president of Boeing’s commercial marketing division, to discuss the latest industry trends and the outlook of aerospace 20 years into the future.

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Majority of IT managers think AI is coming for people’s jobs

Workplace Insight

Two thirds of UK organisations say they are prioritising AI in their IT and customer service thinking, according to a new poll from 8×8. As a result they are starting to assess the roles and working hours of employees. The Future of Work: 2030 Vision Report [registration], surveyed the opinions of over 400 IT and Customer Experience (CX) managers.

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Achieving hypergrowth: It’s all about the people

McKensey

McKinsey research points to steps that start-ups can take to ensure that, as they scale, they retain high-end talent and those aspects of culture that confer competitive advantage.

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Houston Kemp Offices – Sydney

Office Snapshots

The economist, Houston Kemp, had an affinity for their current building and its picturesque view, but recognized the need for expansion and the creation of a more diverse range of spaces for the team. Consequently, the decision was made to relocate Houston Kemp to Liberty Place by Wool+Hay, resulting in the establishment of an innovative and adaptable environment.

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Digitalizing operations at Airbus: An interview with Delphine Bazaud

McKensey

As supply chains and operations become more complex, aerospace companies can gain an edge through greater digitalization.

Supplies 101

More Trending

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Building Europe’s electric-truck charging infrastructure

McKensey

Charging has become an integral part of the electric truck. Players compete to offer end-to-end solutions, but challenges among vehicles, charging, and the grid remain to be solved at scale.

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Yes, ambition can make you more successful. It can also make you happier

Work Life

Some people think ambition is a dirty word. They assume ambition will drive you to step on others out of a desire to win at any cost. But in reality, ambition can help you feel a greater sense of purpose at work, build positive relationships, and achieve your professional goals. In the modern work landscape, ambition is especially important. Recently, new emphasis has been called to issues such as workplace well-being and work life balance.

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How talent can power the ‘telco to techco’ transformation

McKensey

Telcos hope to reignite growth by becoming more like today’s tech players. To achieve that evolution, they can close their skills gap by acting across all four dimensions of the talent challenge.

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Top 6 Winter Wellness Challenges for Employee Wellbeing in 2024

Wellness 360

As the winter months roll in, many employees face a drop in energy and motivation, leading to decreased productivity and potential mental health struggles. The chill and shorter days can contribute to a sense of lethargy, while reduced sunlight impacts mood-regulating neurotransmitters. The good news? Winter wellness challenges offer effective strategies to combat these winter […] The post Top 6 Winter Wellness Challenges for Employee Wellbeing in 2024 appeared first on Wellness360 Blog.

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And You by Douglas Westberg

Mad in America

And you, my father, there on the sad height, Curse, bless me now with your fierce tears, I pray. Do not go gentle into that good night. Rage, rage against the dying of the light. (Dylan Thomas) I wear your moles, your plaque psoriasis; Inherit your books, ensconce them on my shelf. I see you in the mirror when I shave, With the old clippers cut my hair myself, Relive my childhood, play with Lego blocks, Watch TV serials in black and white, And read the old encyclopedia I used to read under the s

Food 59
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Mark Matson: Experiencing The American Dream And Why It’s Still Worth Chasing

Success

As a thought leader, financial educator, and founder and CEO of Matson Money, Mark Matson is proud to say he has achieved his American Dream. But after coaching thousands of others on the value of hard work and his patient, “passive management,” investment philosophy, he also knows that many now see its core tenants as a pipe dream. In his new book Experiencing The American Dream: How to Invest Your Time, Energy, and Money to Create an Extraordinary Life , Matson offers a rebuttal to that idea.

Finance 59
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Want to hold on to people? Pay them enough

Workplace Insight

In spite of all the chatter about the so-called Great Resignation and Quiet Quitting, whether people decide to stay with or leave an employer still largely depends on whether they think they are paid enough. According to a new poll from SD Worx , pay remains the number one reason employees will stay with a company or leave. For the report, SD Worx surveyed 5,000 businesses and 18,000 employees in 18 countries across Europe, including the UK, France, Germany, Italy, Spain and Belgium.

Salary 59
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Saving Starbucks: What We Can Learn From Brian Niccol’s Vision to Refocus the Coffee Giant

Success

This month, Brian Niccol was announced as Starbucks’ new CEO. The 50-year-old businessman has high hopes for the global coffee chain, demanding critical changes to its operations and promising a major overhaul of its crumbling brand image. Niccol hopes to steer Starbucks back on track, as the company has struggled in recent years to regain its dominance on the street corner.

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Winter’s coming. 5 lessons from a ‘modern Viking’ on how to stay productive during the dark days

Work Life

I still remember those freezing winters growing up in Røros: a small World Heritage-listed mining town nestled near the Swedish border in the middle of Norway. At age three, I experienced a chilling -65°F, and even today during the cold season, it gets below -30°F with only a few hours of daily light. However, this did not hold us back from maintaining an active lifestyle.

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How To Support Managers That Struggle to Adapt to Remote or Hybrid Work

Great Place to Work

Increased flexibility requires a different leadership strategy. Here’s how great workplaces are helping their managers change with the times. Increasing flexibility can make things complicated for leaders. When you don’t see employees in the office, you have less information about what might be going on with their work or in their lives. You can’t rely on hints and nonverbal cues to know if someone is struggling, or if a project is in trouble.

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Retire like a pro by doing these five things

Work Life

If you find it hard to plan for retirement , here is a little secret: It is hard for everyone – even the world’s foremost experts on the topic. Take Christine Benz, for example. As the longtime director of personal finance and retirement planning for investment research firm Morningstar, Benz knows pretty much everything there is to know on the subject.

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There is No More Time

Sarah Levitt

We have only one seat remaining at The Magnificent Leadership® Live Annual Event on October 17+18 in Raleigh after opening three more. Any of this year’s outstanding guest speakers would be reason to attend. As would the front page topics.

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Health Coach Module

FirLyfe

Secure, & Effective Coaching The FitLyfe 360 Platform contains an integrated member coaching engagement module that provides seamless access to health and wellness coaches for members to resolve their health risk issues. The module is fully HIPAA compliant, with extra security layers within the already data secure platform itself. It offers coaches the following capabilities: View a full member record dashboard to enter session notes Set appointments with members via the Private Coach Calen

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Two thirds of people struggle to disconnect from work

Workplace Insight

A new poll claims that two-thirds of workers feel powerless to disconnect from work to fully manage the blurred boundaries between work and life, leading to stress, burnout, and anxiety. On average, this results in five days of sick leave per employee each year. The UK government’s planned ‘Right to Switch Off’ for employees is just the beginning for organisations aiming to tackle the negative effects of ‘unboundaried’ work on both businesses and employees.

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Is Having a Work Ethic Still Important? You Bet It Is.

Bonnie Low-Kramen

By Bonnie Low-Kramen | Administrative Professional Today | 2024 Q. Is being a committed professional assistant who is consistently willing to go above and beyond an old-school idea and oh so pre-pandemic? Some people say it is. A. I say absolutely not. In the post-pandemic workplace where assistants are working fully remote or in a hybrid way, trustworthiness and accountability for work has become more important than ever.

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Business travel is back—and getting better. Here’s how to make your next work trip feel like leisure

Work Life

In the era of hybrid teams, everyone is a road warrior—not just sales teams and C-suite execs. It’s part of why business travel spending is expected to finally reach, and perhaps surpass, pre-pandemic levels by the end of the year, according to Deloitte. But, as with everything, work trips are not what they were in 2019. From airlines to banks, companies are finding new ways to make business travel easier—and even a little fun. 1.

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The Long-Disputed Science of Twin Studies

Mad in America

I was surprised to see an article on twin studies by Nancy L. Segal in the July 26 th , 2024 edition of CounterPunch , a politically progressive/left online magazine. Surprised because, while they are often used for other purposes, behavioral twin studies and accompanying heritability estimates are cited by some people in support of biological determinism, IQ hereditarianism, genetic ethnic behavioral and intelligence differences, and in defense of the social and global inequality status quo as