Fri.Feb 09, 2024

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From Data to Delight: Aberdeen Finds How AI Helps Crafts an Exceptional CX

Spiceworks

The role of CX as a differentiator in achieving customer success and happiness, increasing operating efficiencies, and reducing costs is directly fueled by adopting artificial intelligence as a strategic initiative. Read on to understand how businesses using AI compare to those that don’t fare in their ability to drive an effective CX strategy. The post From Data to Delight: Aberdeen Finds How AI Helps Crafts an Exceptional CX appeared first on Spiceworks.

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How to achieve great health for all? Start in your city.

McKensey

MHI estimates that a focus on immediately influenceable interventions at the city level can add approximately 20 billion to 25 billion years of higher-quality life at a global level.

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Digital Watermarks & GenAI: 5 Things About Content Protection Solution

Spiceworks

Explore the power of digital watermarks in protecting content in the age of GenAI. The post Digital Watermarks & GenAI: 5 Things About Content Protection Solution appeared first on Spiceworks.

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How to Make a Vision Board to Kick-Start Your Goal Setting

Success

Simply put, a vision board is a collection or collage of images, words, pictures and symbols that are meant to serve as inspiration to you. Think of it as a visual representation of the things that are important to you—your goals and dreams that you want to achieve in life. They can be created in all types of ways, from analog vision boards that you can keep in a notebook or tacked up on a wall to a virtual version made on your computer or phone.

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What Is Computer Science? Definition, History, Applications, and Importance

Spiceworks

Computer science deals with the theory, design, development, and application of computational systems and software. This article describes what computer science is, its history, and its importance. The post What Is Computer Science? Definition, History, Applications, and Importance appeared first on Spiceworks.

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How a modern blacksmith built a thriving business by leaning into handmade work

Work Life

Even though the trade was in his blood, Nicholas Moreau didn’t set out to become a blacksmith.  He had his sights set on a career as an economist.  After graduating from McGill, he was earning a master’s degree in ecological economics at Edinburgh, but decided he also wanted to immerse himself in a trade. So, he sought out a master blacksmith, Jim Whitson, at The Blazing Blacksmith, signed on as an apprentice, and proceeded to fall in love with the work.

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Don’t Go It Alone: Effective GenAI Implementation Requires Collaboration

Spiceworks

Discover the secrets to effective GenAI implementation and why embracing collaboration is crucial. The post Don’t Go It Alone: Effective GenAI Implementation Requires Collaboration appeared first on Spiceworks.

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Spark & Sustain: How all of the world’s school systems can improve learning at scale

McKensey

With student learning improvements not keeping up with today’s ever-shifting demands, it is more important than ever before to improve the quality and equity of education systems around the world.

Learning 111
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Business Challenges in the Modern Workplace [The 2024 Edition]

Yarooms

Running a business has never been easy. Challenges are, in a way, the fuel that pushes organizations to improve, adapt, and innovate. Considering what a storm the last few years have been, we thought of asking business leaders about the challenges they see for 2024. What is the future going to look like for businesses this year? What are some of the issues leaders are preparing for?

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Top Workplace Wellness Trends for 2024

Workplace Wellness

As employee wellness continues to evolve, 2024 brings exciting new trends for the workplace to consider. Insights from 2023 show that having a workplace wellness program is no longer a ‘nice-to-have’, but a critical element of workplace culture. Surveys addressing organizational challenges such as hiring and retaining talent, improving company culture and employee engagement, managing cost, and more proved that wellness is a key part of workforce strategy.

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Data, analytics, and decisions: An interview with Teradata’s CFO

McKensey

Claire Bramley describes how she’s amping up scenario analyses, getting proactive about enterprise risk, and moving her function into white spaces to improve company-wide performance.

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Filing your taxes: How to decide whether to pay a CPA or DIY

Work Life

The first year I filed my own taxes, I had to pick up a paper copy of the 1040-EZ form at my local library, fill it in with a black ballpoint pen, put it in a stamped envelope, mail it, and wait patiently for my paper refund check to arrive. Doing your own taxes is a very different beast for modern taxpayers compared to the DIYers of yore. Tax-filing software not only does the math for you but also prompts you to check if various credits, refunds, deductions, or rules apply to you.

Software 111
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Taking the DiSC Assessment Can Make Teams More Effective

Success

What does Wonder Woman have in common with a personality assessment tool that helps teams work more effectively? They’re both the creations of American psychologist William Moulton Marston, who also invented an early version of the polygraph. His 1920s book Emotions of Normal People laid the groundwork for the DiSC assessment and personality model, which today, after a bit of evolution in the hands of University of Minnesota researchers, creates better connection and understanding in the workpla

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Automotive R&D transformation: Optimizing gen AI’s potential value

McKensey

Automotive manufacturers could realize time and cost savings and quality improvements by implementing generative AI functions that add value at all stages of the R&D process.

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U-curve of Happiness research shows how life improves after middle age. Here are 5 reasons why

Work Life

Chip Conley is a New York Times bestselling author, speaker, and the founder of one of America’s first boutique hotel companies. He was the previous head of Global Hospitality and Strategy for Airbnb and CEO of the Modern Elder Academy. He received his BA and MBA from Stanford University, and holds an Honorary Doctorate in Psychology from Saybrook Graduate School & Research Center, where he is the school’s 2012 Scholar-Practitioner in residence.

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Menora Offices – Tel Aviv

Office Snapshots

Alter Studio utilized ample greenery throughout the Menora offices in Tel Aviv, Israel. Alter Studio undertook the challenging task of transforming Menora’s Cyber Security department, a traditional and conservative floor layout, into a vibrant and stylish modern space. Faced with the challenge of redefining the existing aesthetic, Alter Studio brought forth a creative vision that seamlessly blended contemporary design elements with a vivacious color palette.

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How to Deftly Handle Conflict With Your Boss

Success

Conflict fuels drama. Think about it: Would we be as captivated by the story of Romeo and Juliet (or by The Real Housewives , for that matter) without the family feuds, fractured friendships and forbidden love? But unlike these often-entertaining escapes, knowing how to handle conflict with your boss can have serious implications for your health and career path.

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Method Architecture Offices – Houston

Office Snapshots

Method Architecture designed a creative and colorful space for their team in Houston, Texas. Method’s new striking design elements greet visitors at the reception with a multi-wall mural from local Houston artist David Maldonado, known for producing nearly twenty public artworks throughout the city. Exposed ceilings with decorative acoustical elements throughout the space painted either pink or blue will add a pop of color, except for in the creative conference room, where the ceiling will be wh

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Peaceful Reflections on the Past from ‘One Who Got Away’

Mad in America

‘C hairman Mao’ greeted me gently from the back of a small Chinese ‘bread van’, a simple but practical vehicle found all over China in June 2001. The local police, no doubt glad to be rid of me, had escorted me to him, though I find I have no memory of my journey with them or of covering the walls of their police cell with the blood seeping from the wounds on my arm.

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Lawson Indonesia Offices – Jakarta

Office Snapshots

Arkadia Works completed the Lawson Indonesia offices with strong brand and product cohesion in Jakarta, Indonesia. The new Lawson office, meticulously crafted to embody a spirit of innovation and collaboration. Working hand in hand with Lawson, Arkadia Works has reimagined the workspace with a theme centered around being a “Delicious Hub.” This concept transcends the culinary realm to become a metaphor for the diverse and enriching experiences that Lawson offers to its customers.

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How do I answer the interview question, ‘What’s your biggest weakness?’

Work Life

Welcome to Pressing Questions, Fast Company‘s mini advice column. Twice a week, Deputy Editor Kathleen Davis, host of The New Way We Work podcast, will answer the biggest and most pressing workplace questions in less than one minute. How do I answer the interview question “What’s your biggest weakness?” Who doesn’t hate this question, right?

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Moving From Crisis Response to Crisis Prevention in U.S. Mental Health Systems

Mad in America

From STAT : “Neither mental health nor policing can be fixed by simply pouring more money into business as usual. To improve either will require building non-police crisis response systems while also reconceptualizing community-based systems for mental health. Several major U.S. cities , including New York City , Atlanta , San Francisco , Albuquerque , and Denver , have been engaging in the first part of this work by launching or expanding programs to send mental health responders

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Caramels

Sarah Levitt

Of all kinds. Chili, Almond (my fav), Salted, and more. Plus 30 or so other confections that can be found at the one and only Escazu. Where they roast their own cocoa beans. And handmake their chocolates. And where the deadline for Valentine’s Day shipping is tomorrow.

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Meeting Management Software: Benefits (+ Examples)

Fellow

We live in a digital world. Gone are the days when we had to handwrite directions to our friend’s house, pay bills using only snail mail, or carry around our entire music selection with us everywhere we went to listen to our favorite CD. Technology makes our life easier, from the big things to even the most minor of tasks. One way life is made just a little easier is with meeting management software, which can go a long way in automating how meetings are run and making conversations that much be

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A Mad Poem about Mad Poetry (by a Mad Poet)

Mad in America

Verse! Wild! Let it be wild and uncontrolled! Consider not whether it passes muster In the logic-schools, Or marks time with the monotonous regularity Of clopping hooves of horses on parade, Or, God forbid, it RHYMES, Like men in olden times, But sing as wild and mystical As the sybil at Cumae! Pluck down “whirling words” from some madding love divine Up there in the farthest reaches of high heaven!

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The 9 Best Meeting Apps & Software for Productivity in 2024

Fellow

The remote working world is here to stay! But that means there are a lot more meetings held virtually, which can make it feel harder to gauge productivity since it’s less tangible than in an in-person meeting. Luckily, there are a ton of cool tools out there to help you take control of your meetings and even help manage them a lot more efficiently. We’ve put together some of the reasons we love meeting productivity software and 9 of the best tools that you should try in 2024!

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Sustainable offices attract higher service charges

Workplace Insight

Office buildings with the highest efficiency and sustainability ratings tend to have higher than average service charges, a report from accountancy and business advisory firm BDO claims. The firm’s latest benchmarking report suggests that offices with an ‘outstanding’ or ‘excellent’ Building Research Establishment Environmental Assessment Methodology (BREEAM) certification had total service charge costs that were 26 percent higher than the other offices it surveyed.

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Strategies for Success: Effective Campaign Management in Marketing

Fellow

While advertising efforts have existed in principle since the dawn of time, the role of a dedicated marketing campaign manager is relatively new. Campaign managers are responsible for staying on top of the latest trends and tactics that will appeal to their audience—all hoping to drive higher revenue or awareness. Discover how to be a more effective marketing campaign manager with these strategies and tips below.