The Receptionist
JULY 2, 2024
The experience you provide your customers matters—possibly more than anything else your business does. Since they’re the reason your business exists, building trust with them is crucial. This trust keeps them coming back to purchase your products or services time and again. Before social media, word-of-mouth was the best way for businesses to “get their name out there.
Spiceworks
JULY 2, 2024
HubSpot has said that it is investigating and blocking attempts by threat actors to hack into customer accounts. The company claimed that at least 50 HubSpot targets have been breached. Learn more about the incident. The post HubSpot Faces Cyberattack, Approximately 50 Customer Accounts Breached appeared first on Spiceworks Inc.
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McKensey
JULY 2, 2024
Leading economist Chad Syverson speculates about the ingredients in productivity’s secret sauce.
Success
JULY 2, 2024
Though eyestrain is nothing new, the condition spiked during the pandemic as employees pivoted to working on screens from their homes and using Zoom nonstop to participate in meetings. Now the pandemic is over, yet remote work isn’t going anywhere. Enter the age of screen fatigue. Pamela Rutledge, Ph.D., MBA, and director of the Media Psychology Research Center , professor emerita of media psychology at Fielding Graduate University and a researcher and consultant focusing on how media influences
McKensey
JULY 2, 2024
McKinsey’s latest ConsumerWise Survey finds consumers in the region reacting differently to ongoing economic uncertainty. Companies should take note.
Spiceworks
JULY 2, 2024
This roundup covers the latest critical security flaws impacting D-Link and Juniper Networks routers and GitLab CI/CD pipelines. Find out more about the threats and recommendations for risk mitigation. The post Critical Security Alerts: Impact on Juniper Networks, D-Link, and GitLab Products and Services appeared first on Spiceworks Inc.
McKensey
JULY 2, 2024
Alexander Sukharevsky, senior partner and global leader of QuantumBlack, AI by McKinsey, says Europe enjoys several competitive AI advantages, including talent, culture, and a regulatory framework.
Office Management Central brings together the best content for office management professionals from the widest variety of industry thought leaders.
Work Life
JULY 2, 2024
David Ogilvy, regarded by many as the father of modern advertising, used to onboard new managers by gifting them a set of Russian wooden dolls of decreasing size placed one inside another. He then told the recruits that if they hired those who were smarter than they were, they would become a company of giants, and if they hired people who were not as skilled and intelligent as them, they would become a company of the smallest.
Success
JULY 2, 2024
If Nora Ephron’s romantic comedies were set in the late 2010s, she might have written a meet-cute that looked a lot like Jen Gottlieb and Chris Winfield’s. Gottlieb moved to New York City to study musical theater. She’d landed a role in the Broadway national tour of The Wedding Singer and then spent years hosting a VH1 show called That Metal Show —no matter that she wasn’t exactly a fan of heavy metal music. “Before I knew it, five years had gone by, and I had built
Work Life
JULY 2, 2024
Workers are burning out , and companies are feeling the consequences. According to a survey by Isolved , nearly 7 out of 10 employees experienced burnout in 2023, and 72% of those employees reported feeling that it negatively affected their productivity. Those numbers haven’t gotten better today. An alarming 82% of employees still feel at risk of burnout, according to a 2024 study by Mercer.
Office Snapshots
JULY 2, 2024
Meyer partnered with Bala Consulting Engineers to bring to life their vision of a destination headquarters that prioritizes employee health and innovation and supports a 100% in-person workforce. Meyer, a national award-winning architecture and design firm based in Ardmore, PA, redesigned Bala Consulting Engineers’ Philadelphia headquarters according to WELL Building Standards™ to create an office space that showcases their brand and culture, promotes a healthy and safe environment, and highligh
Work Life
JULY 2, 2024
The amount of time people spend “at work” has changed significantly over the last few centuries. Robert Whaples, a professor of economics at Wake Forest University has mapped out the history of hours of work in the U.S., which reveals a gradual decline from working “first light to dark” (70+ hours a week) to the passing of the Fair Labor Standards Act in 1938, which eventually established the 40-hour workweek.
Success
JULY 2, 2024
Bias and discrimination are often inadvertently built into the algorithms we rely on. Here’s how some tech developers working toward equitable AI are correcting that. Data scientist and author Meredith Broussard doesn’t think technology can solve most of our issues. In fact, she’s concerned about the implications of our dependency on technology—namely, that technology has proven itself to be unreliable and, at times, outright biased.
CoreHealth Workplace Wellness
JULY 2, 2024
To create a successful corporate environment, companies need to promote and support healthy habits among their employees. Healthy employees are more productive, have fewer absences, and are less prone to burnout. Corporate health programs are an effective way to improve employee well-being with a range of offerings, including exercise programs, mental health support, and nutritional support.
McKensey
JULY 2, 2024
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
Success
JULY 2, 2024
Earlier this year, I called my son’s pulmonologist at Lurie Children’s Hospital to reschedule his appointment and was met with a busy tone. Then I went to the MyChart medical app to send a message, and that was down as well. A Google search later, I found out the entire hospital system’s phone, internet, email and electronic health records system were down and that it was unknown when access would be restored.
Workplace Insight
JULY 2, 2024
While countries around the world are exploring the idea of shorter work weeks, Greece has taken what many people may think is a surprising step in the opposite direction. In an effort to boost productivity, the country has implemented a mandatory six-day workweek for certain employees. This move comes despite Greece’s recent economic recovery following its financial crisis.
McKensey
JULY 2, 2024
Micro, small and medium-size enterprises (MSMEs) play an underappreciated and outsized role in the global economy, accounting for 90% of businesses. Yet small businesses struggle with productivity in comparison with large companies, despite them playing a central role in economic growth. Recent research from the McKinsey Global Institute highlights important implications on how best to tackle the MSME productivity problem, write Olivia White and Anu Madgavkar in World Economic Forum.
Great Place to Work
JULY 2, 2024
Here’s how DEIB programs can become essential business drivers that lead to stronger business results. Does purpose drive profit? Great Place To Work® research has found that when companies embrace their purpose and have clear communication from their leaders about how purpose is connected to performance, companies have better performance. Cisco, No. 2 on the Fortune 100 Best Companies to Work For® List in 2024 , draws a direct line between its purpose and its business performance.
Success
JULY 2, 2024
Kyla Scanlon began creating educational content about the economy when the pandemic hit because she realized that people needed to understand the economy. Her content took off and she soon developed a following on social media for her videos that unpacked the economy without all the muddled jargon. Since then, Scanlon has contributed to Bloomberg Opinion , The New York Times and New York Magazine and is credited with coining the term “ vibecession ,” which argues that how people feel about the e
Work Life
JULY 2, 2024
The Biden administration proposed a new rule Tuesday to address excessive heat in the workplace , as tens of millions of people in the U.S. are under heat advisories due to blistering temperatures. If finalized, the measure would protect an estimated 36 million U.S. workers from injuries related to heat exposure on the job — establishing the first major federal safety standard of its kind.
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