Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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Ingenious Ways to Improve Your Customer Experience

The Receptionist

The experience you provide your customers matters—possibly more than anything else your business does. Since they’re the reason your business exists, building trust with them is crucial. This trust keeps them coming back to purchase your products or services time and again. Before social media, word-of-mouth was the best way for businesses to “get their name out there.

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HubSpot Faces Cyberattack, Approximately 50 Customer Accounts Breached

Spiceworks

HubSpot has said that it is investigating and blocking attempts by threat actors to hack into customer accounts. The company claimed that at least 50 HubSpot targets have been breached. Learn more about the incident. The post HubSpot Faces Cyberattack, Approximately 50 Customer Accounts Breached appeared first on Spiceworks Inc.

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Trending Sources

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Unpacking the mysteries of productivity

McKensey

Leading economist Chad Syverson speculates about the ingredients in productivity’s secret sauce.

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Top 13 Companies with Hybrid and Remote Work Models in 2024

Office Space

The corporate shift toward remote and hybrid work arrangements is almost entirely upon us. It wasn’t that long ago when employees would be hard-pressed to find an employer that offered a flexible work schedule. If you were lucky, you’d get the option to work from home one day per week, sometimes per month. We are seeing the complete opposite in 2024.

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Are Social Wellness Clubs Reshaping Health?

Success

Imagine a serene yet social place where you can partake in integrative medicine sessions, accelerate healing in an oxygen chamber and stimulate collagen growth while lying in a light bed. If you’re feeling more active, you might take movement or yoga classes, delve into spiritual arts and dine on organic superfoods. This isn’t a gym, a spa or even a retreat.

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Google To Start Blocking Websites Using Certificates From Entrust in Chrome

Spiceworks

Google has said it will start blocking sites using certificates from Entrust in its Chrome browser around November 1 this year. According to Google, the primary reasons for this move are compliance issues and Entrust's inability to address security problems in a timely manner. Learn more about it here. The post Google To Start Blocking Websites Using Certificates From Entrust in Chrome appeared first on Spiceworks Inc.

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What does the future hold for India?

McKensey

This may be India’s century. We look ahead at seven trends likely to shape the country for years to come—and help it achieve its development goals.

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More Trending

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Digital Device Overload: How to Prevent Screen Fatigue 

Success

Though eyestrain is nothing new, the condition spiked during the pandemic as employees pivoted to working on screens from their homes and using Zoom nonstop to participate in meetings. Now the pandemic is over, yet remote work isn’t going anywhere. Enter the age of screen fatigue. Pamela Rutledge, Ph.D., MBA, and director of the Media Psychology Research Center , professor emerita of media psychology at Fielding Graduate University and a researcher and consultant focusing on how media influences

Computer 122
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Google’s Greenhouse Gas Emissions Surge by 48% in Five Years Due To Artificial Intelligence

Spiceworks

Google's greenhouse gas emissions have risen 48% since 2019, according to a new environmental report, putting into doubt the company's commitment to reach net-zero levels by 2030. Learn more about the development and what it means for the tech giant. The post Google’s Greenhouse Gas Emissions Surge by 48% in Five Years Due To Artificial Intelligence appeared first on Spiceworks Inc.

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Embracing generative AI in credit risk

McKensey

Credit risk organizations are already adopting gen AI technologies. How can they deploy them safely and at scale?

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The rise of “supercommuters”

Workplace Insight

New research from Trainline claims the number of UK “supercommuters” using rail to travel longer distances to work has doubled since Covid. Almost half (47 percent) of current supercommuters surveyed made the lifestyle change either during or post-pandemic, and over four in five (84 percent) of these new supercommuters say hybrid working has enabled this switch in their commuting habits.

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Virtual Leadership: What It Takes to Lead a Remote Company

Success

Five years ago, the concept of leading a 100% virtual company seemed unreal to me. Yet today, SUCCESS Enterprises supports team members across three continents, five countries and six time zones. For many of our team members, the digital nomadic lifestyle has become a norm, with some people relocating every few months. This unique environment presents challenges that require a shift in the virtual leadership approach.

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Google To Make It Easier for Advertisers To Disclose Digitally Altered Content in Election Ads

Spiceworks

Google has said it will simplify how advertisers disclose election ads using digitally altered content to depict actual or realistic-looking people or events. Learn about the importance of this announcement. The post Google To Make It Easier for Advertisers To Disclose Digitally Altered Content in Election Ads appeared first on Spiceworks Inc.

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Do shareholder activists create lasting value?

McKensey

Activist investors seek to maximize their own returns—which can lift a company’s share price when activists hold shares. But what happens a few years after an activist exits its position?

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Application Security in Microsoft 365 – Common Guidelines

AdminDroid

In today’s digital world, the importance of application security in Microsoft 365 cannot be overstated, especially as administrators struggle with protecting sensitive data. To effectively safeguard against unique challenges and vulnerabilities, security practices must extend beyond general measures. From the initial setup of application permissions to the management of access controls, each layer of application security plays a vital role in preventing data breaches.

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LinkedIn Lunatics: Have Attempts at Authenticity on LinkedIn Gone Too Far?

Success

“I proposed to my girlfriend this weekend. Here’s what it taught me about B2B sales…” The post came to me as a Facebook screenshot with the caption, “Meanwhile on LinkedIn” and I had to look it up immediately because I had never seen a post that was so on brand for the popular professional networking site. I needed to make sure that it was real—and indeed, I found the post by LinkedIn user Bryan Shankman.

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Top Tech Conferences in July 2024

Spiceworks

As the summer heats up, the list of corporate tech conferences cools off. This is when trade associations and other groups have an opportunity to shine. The post Top Tech Conferences in July 2024 appeared first on Spiceworks Inc.

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Navigating shifting risks in the insurance industry

McKensey

How insurance chief risk officers balance today’s complex demands.

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What The Workplace Can Learn From Taylor Swift And U2

All Work

Workplace design should prioritize creating spaces that fulfill emotional and professional needs, rather than focusing solely on technology and infrastructure. Design should reflect a clear purpose and foster a sense of belonging, drawing inspiration from storytelling to create deeper connections among employees and with the company’s mission.

Learning 105
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CIBSE announces new future focussed building performance project

Workplace Insight

CIBSE has launched what it claims is a ground-breaking initiative titled Building Performance Reimagined [registration], a project aimed at transforming the landscape of building engineering and sustainability. Commissioned by CIBSE and researched by Arup, the Building Performance Reimagined project diverges from conventional engineering paradigms. Rather than focusing solely on system sizing, maintenance or controls, the initiative takes a holistic, future-oriented perspective on building perfo

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Surprising Hacks: Hidden Vulnerabilities of Common IoT Devices

Spiceworks

In an increasingly digital world, most household items are connected to the internet, from baby monitors to smart grills; devices on a network present previously unseen opportunities for hackers. Check out some of the typical household IoT items that have been compromised, emphasizing the need for better security measures. The post Surprising Hacks: Hidden Vulnerabilities of Common IoT Devices appeared first on Spiceworks Inc.

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Automation and the talent challenge in American manufacturing

McKensey

US manufacturing companies are facing a talent and labor crisis. Is it time they took a fresh look at their automation options?

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Confidential Resources Company Offices – Vancouver

Office Snapshots

This Confidential Resources Company headquartered in Vancouver, BC leveraged the COVID-19 pandemic as a transformative opportunity to radically reimagine and reshape how they serve their people, customers, and accelerate their business. Gensler Strategy and design teams were engaged to design and execute a 15,000 SQ FT “future of work” Pilot floor that will inform the trialing and testing of new ways of working which will be applied to the multi-floor re-stack of their head office and further gl

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How this 2,500-year-old Hebrew psalm still resonates with the oppressed

Work Life

On the anniversary of America’s independence , the abolitionist leader Frederick Douglass made a biblical Psalm—Psalm 137—best known for its opening line, “By the rivers of Babylon,” a centerpiece of his most famous speech, “What to the Slave Is the Fourth of July?” Douglass told the audience at Corinthian Hall in Rochester, New York, on July 5, 1852, that for a free Black like himself, being expected to celebrate American independence was akin to the Judean captives being mockingly coerced to p

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Golang-Based Zergeca Botnet Poses New DDoS Threat

Spiceworks

A new botnet, written in Golang called Zergeca, has been found capable of executing powerful distributed denial-of-service (DDoS) attacks. Learn more about the threat and what users can do to minimize risks. The post Golang-Based Zergeca Botnet Poses New DDoS Threat appeared first on Spiceworks Inc.

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An update on consumer sentiment in Asia-Pacific

McKensey

McKinsey’s latest ConsumerWise Survey finds consumers in the region reacting differently to ongoing economic uncertainty. Companies should take note.

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Base MV Offices – Villahermosa

Office Snapshots

Nowadays almost all the people spend most of their time in a workspace, in this project our main goal was to create a space that feels like “home away home”, having a space designed and thought for the user. In this case the collaborators of the company; the result is having employees who feel comfortable and valued, plus increasing productivity and reducing stress levels, creating a healthy environment for everybody.

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4 values that make you more productive at work

Work Life

Not all the ideals that companies often commit to are equally useful. Some are too vague, others are too disconnected from people’s daily lives, and others are simply too different from the reality of how people currently behave to take hold. This observation led me to wonder if there are some essential values —values that absolutely must be in place if you’re going to build a high-performance organization.

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Meta Faces Roadblock as Brazil Restricts Use of Personal Data for Training AI Models

Spiceworks

Brazil has blocked Meta from using its citizens' Facebook and Instagram posts to train artificial intelligence models. Learn more about the development and what it means for the tech giant. The post Meta Faces Roadblock as Brazil Restricts Use of Personal Data for Training AI Models appeared first on Spiceworks Inc.

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What to read next: McKinsey’s 2024 annual book recommendations

McKensey

Looking for your next book? Each year, McKinsey seeks out the best books in business, technology, workplace culture, and more. Here’s our 2024 list, recommended by CEOs, founders, editors in chief, and other global leaders.

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Episode 534: Kevin Surace Talks About AI and Maintaining Productivity

Productivityist

In this episode, I have a conversation with Kevin Surace , a prolific inventor and AI expert with 94 worldwide patents. Kevin and I dive into the strategies for maintaining productivity and purpose in life, including prioritizing tasks, managing energy levels, and navigating the second phase of life. We also explore the impact of AI on society and productivity, highlighting both its benefits and challenges.

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Asking this question can make workers feel like they belong

Work Life

If you want to create a greater sense of workplace belonging, you should ask your colleagues this question: What do you need? Workers are currently facing considerable challenges: record-high levels of stress , a persistent childcare crisis , and a challenging mental health epidemic. However, the simple act of asking this single question holds the potential to cultivate a profound sense of belonging among workers.

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Critical Security Alerts: Impact on Juniper Networks, D-Link, and GitLab Products and Services

Spiceworks

This roundup covers the latest critical security flaws impacting D-Link and Juniper Networks routers and GitLab CI/CD pipelines. Find out more about the threats and recommendations for risk mitigation. The post Critical Security Alerts: Impact on Juniper Networks, D-Link, and GitLab Products and Services appeared first on Spiceworks Inc.

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Supply chain ‘goes rouge’: Inside Coty’s makeover

McKensey

Coty chief global supply chain officer Graeme Carter explains how the beauty company’s people-first approach to digital and AI is helping it reach its goals.

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Chris Winfield and Jen Gottlieb Share How to Maximize AI for Your Business and Build a Brand with Impact

Success

If Nora Ephron’s romantic comedies were set in the late 2010s, she might have written a meet-cute that looked a lot like Jen Gottlieb and Chris Winfield’s. Gottlieb moved to New York City to study musical theater. She’d landed a role in the Broadway national tour of The Wedding Singer and then spent years hosting a VH1 show called That Metal Show —no matter that she wasn’t exactly a fan of heavy metal music. “Before I knew it, five years had gone by, and I had built

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How to fight procrastination when you’re self-employed

Work Life

It’s an average Wednesday afternoon—arguably my least favorite day of the week. I find myself staring at the laptop screen, rotating between my empty Google doc, half-written emails, and multiple research tabs that are all open simultaneously. I quickly catch myself getting overwhelmed with all the pending tasks in my brain. So I close my laptop and reach for my planner.

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What Is an APK File? Meaning, Components, Operations, and Applications

Spiceworks

An Android Package Kit (APK) file is a compressed archive with everything needed to install and execute an Android app. You can distribute the APK through various channels, including the Google Play Store, enterprise app stores, or directly through their monetizable website. Learn more about APK files here. The post What Is an APK File? Meaning, Components, Operations, and Applications appeared first on Spiceworks Inc.

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