Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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Ingenious Ways to Improve Your Customer Experience

The Receptionist

The experience you provide your customers matters—possibly more than anything else your business does. Since they’re the reason your business exists, building trust with them is crucial. This trust keeps them coming back to purchase your products or services time and again. Before social media, word-of-mouth was the best way for businesses to “get their name out there.

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HubSpot Faces Cyberattack, Approximately 50 Customer Accounts Breached

Spiceworks

HubSpot has said that it is investigating and blocking attempts by threat actors to hack into customer accounts. The company claimed that at least 50 HubSpot targets have been breached. Learn more about the incident. The post HubSpot Faces Cyberattack, Approximately 50 Customer Accounts Breached appeared first on Spiceworks Inc.

Learning 191
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Top 13 Companies with Hybrid and Remote Work Models in 2024

Office Space

The corporate shift toward remote and hybrid work arrangements is almost entirely upon us. It wasn’t that long ago when employees would be hard-pressed to find an employer that offered a flexible work schedule. If you were lucky, you’d get the option to work from home one day per week, sometimes per month. We are seeing the complete opposite in 2024.

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Do shareholder activists create lasting value?

McKensey

Activist investors seek to maximize their own returns—which can lift a company’s share price when activists hold shares. But what happens a few years after an activist exits its position?

Finance 118
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Are Social Wellness Clubs Reshaping Health?

Success

Imagine a serene yet social place where you can partake in integrative medicine sessions, accelerate healing in an oxygen chamber and stimulate collagen growth while lying in a light bed. If you’re feeling more active, you might take movement or yoga classes, delve into spiritual arts and dine on organic superfoods. This isn’t a gym, a spa or even a retreat.

Coaching 114
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Google To Start Blocking Websites Using Certificates From Entrust in Chrome

Spiceworks

Google has said it will start blocking sites using certificates from Entrust in its Chrome browser around November 1 this year. According to Google, the primary reasons for this move are compliance issues and Entrust's inability to address security problems in a timely manner. Learn more about it here. The post Google To Start Blocking Websites Using Certificates From Entrust in Chrome appeared first on Spiceworks Inc.

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The rise of “supercommuters”

Workplace Insight

New research from Trainline claims the number of UK “supercommuters” using rail to travel longer distances to work has doubled since Covid. Almost half (47 percent) of current supercommuters surveyed made the lifestyle change either during or post-pandemic, and over four in five (84 percent) of these new supercommuters say hybrid working has enabled this switch in their commuting habits.

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Digital Device Overload: How to Prevent Screen Fatigue 

Success

Though eyestrain is nothing new, the condition spiked during the pandemic as employees pivoted to working on screens from their homes and using Zoom nonstop to participate in meetings. Now the pandemic is over, yet remote work isn’t going anywhere. Enter the age of screen fatigue. Pamela Rutledge, Ph.D., MBA, and director of the Media Psychology Research Center , professor emerita of media psychology at Fielding Graduate University and a researcher and consultant focusing on how media influences

Computer 113
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Google’s Greenhouse Gas Emissions Surge by 48% in Five Years Due To Artificial Intelligence

Spiceworks

Google's greenhouse gas emissions have risen 48% since 2019, according to a new environmental report, putting into doubt the company's commitment to reach net-zero levels by 2030. Learn more about the development and what it means for the tech giant. The post Google’s Greenhouse Gas Emissions Surge by 48% in Five Years Due To Artificial Intelligence appeared first on Spiceworks Inc.

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Application Security in Microsoft 365 – Common Guidelines

AdminDroid

In today’s digital world, the importance of application security in Microsoft 365 cannot be overstated, especially as administrators struggle with protecting sensitive data. To effectively safeguard against unique challenges and vulnerabilities, security practices must extend beyond general measures. From the initial setup of application permissions to the management of access controls, each layer of application security plays a vital role in preventing data breaches.

Security 105
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An update on consumer sentiment in Asia-Pacific

McKensey

McKinsey’s latest ConsumerWise Survey finds consumers in the region reacting differently to ongoing economic uncertainty. Companies should take note.

Retail 100
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CIBSE announces new future focussed building performance project

Workplace Insight

CIBSE has launched what it claims is a ground-breaking initiative titled Building Performance Reimagined [registration], a project aimed at transforming the landscape of building engineering and sustainability. Commissioned by CIBSE and researched by Arup, the Building Performance Reimagined project diverges from conventional engineering paradigms. Rather than focusing solely on system sizing, maintenance or controls, the initiative takes a holistic, future-oriented perspective on building perfo

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Google To Make It Easier for Advertisers To Disclose Digitally Altered Content in Election Ads

Spiceworks

Google has said it will simplify how advertisers disclose election ads using digitally altered content to depict actual or realistic-looking people or events. Learn about the importance of this announcement. The post Google To Make It Easier for Advertisers To Disclose Digitally Altered Content in Election Ads appeared first on Spiceworks Inc.

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What The Workplace Can Learn From Taylor Swift And U2

All Work

Workplace design should prioritize creating spaces that fulfill emotional and professional needs, rather than focusing solely on technology and infrastructure. Design should reflect a clear purpose and foster a sense of belonging, drawing inspiration from storytelling to create deeper connections among employees and with the company’s mission.

Learning 101
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Automation and the talent challenge in American manufacturing

McKensey

US manufacturing companies are facing a talent and labor crisis. Is it time they took a fresh look at their automation options?

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Ghosts in the Machine: The Fantasies of Psychopharmacology | David Healy

Mad in America

From David Healy/RxISK : “This lecture. outlines a radical new view about what antidepressants do and don’t do. It covers issues that need input from everyone on how best to move forward with these treatments. The slides and text can be found on RxISK.org in a post called Fantasies of Psychopharmacology. This talk was first given at a Medicating Normal meeting for mental health staff in Lexington, Kentucky, organized by Geoff Wilson, and a few days later in May at the invitation of D

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Top Tech Conferences in July 2024

Spiceworks

As the summer heats up, the list of corporate tech conferences cools off. This is when trade associations and other groups have an opportunity to shine. The post Top Tech Conferences in July 2024 appeared first on Spiceworks Inc.

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LinkedIn Lunatics: Have Attempts at Authenticity on LinkedIn Gone Too Far?

Success

“I proposed to my girlfriend this weekend. Here’s what it taught me about B2B sales…” The post came to me as a Facebook screenshot with the caption, “Meanwhile on LinkedIn” and I had to look it up immediately because I had never seen a post that was so on brand for the popular professional networking site. I needed to make sure that it was real—and indeed, I found the post by LinkedIn user Bryan Shankman.

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Embracing generative AI in credit risk

McKensey

Credit risk organizations are already adopting gen AI technologies. How can they deploy them safely and at scale?

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Episode 534: Kevin Surace Talks About AI and Maintaining Productivity

Productivityist

In this episode, I have a conversation with Kevin Surace , a prolific inventor and AI expert with 94 worldwide patents. Kevin and I dive into the strategies for maintaining productivity and purpose in life, including prioritizing tasks, managing energy levels, and navigating the second phase of life. We also explore the impact of AI on society and productivity, highlighting both its benefits and challenges.

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Surprising Hacks: Hidden Vulnerabilities of Common IoT Devices

Spiceworks

In an increasingly digital world, most household items are connected to the internet, from baby monitors to smart grills; devices on a network present previously unseen opportunities for hackers. Check out some of the typical household IoT items that have been compromised, emphasizing the need for better security measures. The post Surprising Hacks: Hidden Vulnerabilities of Common IoT Devices appeared first on Spiceworks Inc.

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‘I have coworkers. barely making it’: A Kroger employee on the recent shareholder vote over wages

Work Life

During Kroger’s annual meeting last week, shareholders voted against a proposal that could have secured higher wages for hundreds of thousands of workers employed by the grocery giant. The majority of shareholders—about 83%—ultimately rejected the proposal, which was brought by a trio of activist investors and urged the company to pay workers a living wage that would provide the “minimum earnings necessary to meet a family’s basic needs.

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What to read next: McKinsey’s 2024 annual book recommendations

McKensey

Looking for your next book? Each year, McKinsey seeks out the best books in business, technology, workplace culture, and more. Here’s our 2024 list, recommended by CEOs, founders, editors in chief, and other global leaders.

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Our Founder Honoured on Management Today’s 35 Under 35 List

The Assistant Room

We are beyond thrilled to share some exciting news with our community! Jess, the dynamic Founder and Managing Director of The Assistant Room, has been […] The post Our Founder Honoured on Management Today’s 35 Under 35 List first appeared on The Assistant Room.

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Golang-Based Zergeca Botnet Poses New DDoS Threat

Spiceworks

A new botnet, written in Golang called Zergeca, has been found capable of executing powerful distributed denial-of-service (DDoS) attacks. Learn more about the threat and what users can do to minimize risks. The post Golang-Based Zergeca Botnet Poses New DDoS Threat appeared first on Spiceworks Inc.

Learning 110
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Employers believe this is the age you’re too old to hire. This is why they’re wrong

Work Life

Years ago, when my firm was just getting established, I was pitching for a new creative contract. I brought along an older male consultant who had wrinkles, a pot belly, thinning hair, and a 30-year-old portfolio of corporate speech writing. I wanted him to accompany me because I was attempting to fend off ageism as an insecure, self-conscious, entrepreneur scared to go alone into a dark wood-paneled boardroom, feeling that my experience was not commensurate with my talent.

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Unpacking the mysteries of productivity

McKensey

Leading economist Chad Syverson speculates about the ingredients in productivity’s secret sauce.

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Base MV Offices – Villahermosa

Office Snapshots

Nowadays almost all the people spend most of their time in a workspace, in this project our main goal was to create a space that feels like “home away home”, having a space designed and thought for the user. In this case the collaborators of the company; the result is having employees who feel comfortable and valued, plus increasing productivity and reducing stress levels, creating a healthy environment for everybody.

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Meta Faces Roadblock as Brazil Restricts Use of Personal Data for Training AI Models

Spiceworks

Brazil has blocked Meta from using its citizens' Facebook and Instagram posts to train artificial intelligence models. Learn more about the development and what it means for the tech giant. The post Meta Faces Roadblock as Brazil Restricts Use of Personal Data for Training AI Models appeared first on Spiceworks Inc.

Training 110
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Asking this question can make workers feel like they belong

Work Life

If you want to create a greater sense of workplace belonging, you should ask your colleagues this question: What do you need? Workers are currently facing considerable challenges: record-high levels of stress , a persistent childcare crisis , and a challenging mental health epidemic. However, the simple act of asking this single question holds the potential to cultivate a profound sense of belonging among workers.

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Can Europe compete in the race to develop and deploy generative AI?

McKensey

Alexander Sukharevsky, senior partner and global leader of QuantumBlack, AI by McKinsey, says Europe enjoys several competitive AI advantages, including talent, culture, and a regulatory framework.

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Virtual Leadership: What It Takes to Lead a Remote Company

Success

Five years ago, the concept of leading a 100% virtual company seemed unreal to me. Yet today, SUCCESS Enterprises supports team members across three continents, five countries and six time zones. For many of our team members, the digital nomadic lifestyle has become a norm, with some people relocating every few months. This unique environment presents challenges that require a shift in the virtual leadership approach.

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Critical Security Alerts: Impact on Juniper Networks, D-Link, and GitLab Products and Services

Spiceworks

This roundup covers the latest critical security flaws impacting D-Link and Juniper Networks routers and GitLab CI/CD pipelines. Find out more about the threats and recommendations for risk mitigation. The post Critical Security Alerts: Impact on Juniper Networks, D-Link, and GitLab Products and Services appeared first on Spiceworks Inc.

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How this 2,500-year-old Hebrew psalm still resonates with the oppressed

Work Life

On the anniversary of America’s independence , the abolitionist leader Frederick Douglass made a biblical Psalm—Psalm 137—best known for its opening line, “By the rivers of Babylon,” a centerpiece of his most famous speech, “What to the Slave Is the Fourth of July?” Douglass told the audience at Corinthian Hall in Rochester, New York, on July 5, 1852, that for a free Black like himself, being expected to celebrate American independence was akin to the Judean captives being mockingly coerced to p

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Supply chain ‘goes rouge’: Inside Coty’s makeover

McKensey

Coty chief global supply chain officer Graeme Carter explains how the beauty company’s people-first approach to digital and AI is helping it reach its goals.

Supplies 106
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Thriving as an Introverted Administrative Professional

Office Dynamics Blog

Discover how introverted administrative professionals can excel by leveraging their unique strengths and maintaining authenticity in a bustling workplace.

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What Is an APK File? Meaning, Components, Operations, and Applications

Spiceworks

An Android Package Kit (APK) file is a compressed archive with everything needed to install and execute an Android app. You can distribute the APK through various channels, including the Google Play Store, enterprise app stores, or directly through their monetizable website. Learn more about APK files here. The post What Is an APK File? Meaning, Components, Operations, and Applications appeared first on Spiceworks Inc.

Learning 100