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In a conversation with HealthLeaders, UnitedHealth Group (UHG) Chief Medical Officer Donna O'Shea discussed the jaw-dropping utilization of telehealth in 2021. Based on findings from an internal report, she stated there were 28 million telemedicine visits in 2021, of which 14 million were for behavioral health.
If asking for a promotion or pay rise has been on your mind lately (or even over the last few months…) take a look at our guide below to give your confidence a boost and kickstart the process of receiving exactly what you know you are worthy of! The post How to Negotiate a Pay Rise as an Assistant first appeared on The Assistant Room.
Current events can be hot-button topics that often affect different people in unique ways, and therefore have an impact on daily business operations. But where’s the line between “This shouldn’t be a work conversation” and “This is affecting our employees’ productivity and wellbeing?”. There’s a place for addressing current events at work, and it should be part of your overall communication planning and strategy.
Over the past few weeks, I’ve been giving keynotes to a wide range of leaders in different industries. In some cases, the leaders in attendance were front-line managers, while in others, my audience consisted of senior level executives from the C-suite. But while the subject of these various keynotes was. Click to continue reading.
The pandemic forced the world to run a collective field experiment in remote work. By and large, the results were surprisingly positive. Several studies found remote work results in higher productivity, job satisfaction, recruitment, and retention.
In our era of positive thinking , trying to anticipate problems might seem like being a “Debbie Downer.” Or, for those who feel strongly that focusing on an outcome may bring about that reality, thinking about hurdles and roadblocks seems like manifesting those problems into existence. For the rest of us, we might call thinking about future problems being realistic.
If you manage a group of people — any group of people — you will eventually run into a conflict. But that’s not always a bad thing. In many cases, conflicts can be useful. Diversity of opinion is often needed for growth and innovation. But sometimes, diverse opinions can lead to arguments. If you don’t work quickly to resolve arguments before they turn into full-blown conflicts, you can inadvertently create a toxic work environment.
Running a business is no easy feat, but starting a company can be one of the most exciting and biggest achievements of your life. It will take a lot of hard work and determination to get things off the ground, and you’ll need the right team of people working alongside. Click to continue reading.
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Running a business is no easy feat, but starting a company can be one of the most exciting and biggest achievements of your life. It will take a lot of hard work and determination to get things off the ground, and you’ll need the right team of people working alongside. Click to continue reading.
Help employees connect their work to your company's purpose and watch retention, employee well-being, and stock market returns improve. Senior leaders struggling with retention issues and employees walking out the door have more in common than one might think. They’re both in search of answers. Employees are reevaluating the meaning their jobs give them—"How does what I do here matter?
Years ago in a private training session with John C. Maxwell, he shared a story that forever changed the way I think about managing a team. The story, about a high-level executive, touched on the importance of training every employee to grow personally and professionally. The executive agreed, but he was hesitant. He feared that after investing in the growth of his team, they would leave to pursue better opportunities.
As the great resignation wave continues on, employees are leaving their roles at unprecedented rates, often unexpectedly and without much warning. The war for talent empowers employees to weigh their professional options, resulting in large-scale talent loss for organizations nationwide. Fortunately, succession planning makes it easy to plan for the unexpected and replace top talent seamlessly.
Quoting George Orwell is the kind of thing that people who haven’t read George Orwell do. I have read Orwell, and even have a drunken story about Paul Shane signing my copy of the Collected Essays, which was the only autograph-able material I had on me at the time I met him in a pub in about 1990. For another time. In Nineteen Eighty-Four, Orwell describes Winston Smith’s realisation that the best books are those that tell you what you already know.
Workspaces have been primarily designed by, and for, neurotypical people. How can workspaces better meet the needs of neurodivergent people – such as those with hypersensitivity to sound, light, or smell? Agile and flexible working spaces, particularly now with hybrid working, present challenges where the level of noise is unpredictable – and this can impact neurodivergent employees.
Editor’s Note: The SUCCESS Interview tests the foundational principles of this 125-year-old personal and professional development magazine against modern realities. Our staff sits down with newsmakers, opinion-shapers and undisputed achievers to find out how we can all thrive in a world changing faster than ever. In this edition, Madison Pieper spoke with Francois Reihani, founder and CEO of La La Land Kind Cafe, a Dallas-based restaurant that empowers youth who have aged out of the foster care
Unpacking organizational culture in a new world of work. Company culture has become a top priority for leaders across all industries. In fact, 66% of executives believe culture is more important than an organization's business strategy or operation model. The rise of remote and hybrid work has had a significant impact on the way we work. Our research shows 65% of employees say their company culture has changed since the start of the COVID-19 pandemic.
The UK Green Building Council (UKGBC) has published a guide that calls on businesses to retrofit the country’s poorly performing stock of commercial buildings. From 2025, every commercial building in the UK will require an energy performance certificate (EPC) which rates its energy efficiency from grade A to G. The Government is seeking to strengthen these standards and has proposed that all commercial properties being let have a minimum EPC rating of at least ‘B’ by 2030 and i
Memorial Day is usually considered the unofficial start of summer when everyone starts to plan for long trips or family outings. However, it is much more important than celebrating the start of the summer. It’s a time to honor the military personnel who laid down their lives while serving the military. And if you are planning to celebrate it in the workplace, then this article will assist you in providing some fantastic memorial day ideas for work.
Michael Jordan is a basketball legend, but he wasn’t born with a silver spoon in his mouth. Out of seemingly unending obstacles, he built a career so many only dream of. When his high school’s varsity team needed more players for the approaching playoffs, Jordan tried out but didn’t make the cut. It was a major disappointment and he vowed to become the best basketball player he could be.
Let’s face it: We’re all guilty of working on “autopilot” from time to time. Occasionally, it’s even beneficial! But when autopilot is your primary mode of operation, it becomes extremely dangerous. You can end up missing important details and opportunities, which can lead to bad decisions, wasted time and energy, and other (more disastrous) career consequences.
We’ve seen more talk of the glass ceiling in recent years than for some time, and part of the explanation is the way we’re creating false career ladders within businesses which don’t need to be there and don’t really lead anywhere. We are seeing companies trying to retain people in a time of skills shortages and one of the ways they are going about it is to accelerate ‘promotions’ within organisations for individuals to encourage them to stay.
Photo by Mikhail Nilov from Pexels The list of common customer service offenses is (unfortunately) long and filled with frustration. Murky return policies, broken website features, a conspicuous lack of milk alternatives… all the stuff of nightmares. However, one practice stands apart as being particularly egregious: Hiding additional fees behind a confusing pricing structure.
Let me share with you two of the best sources of information available. 1. Your own experiences. Become a good student of your own life. It’s the information you are most familiar with and feel the strongest about, so make your own life one of your most important studies. In studying your own life, be sure to study the negative as well as the positive, your failures as well as your successes.
Three ways leaders can create the conditions for an inclusive work environment that helps API employees thrive. Early in the pandemic, I received a racially targeted slur in response to a promotional email I sent to Great Place to Work® email subscribers. My name and photo signed the bottom of the email. Then there was an incident at the beginning of 2021.
The UK economy has a problem with its over 50s: following the COVID pandemic, they have been leaving the labour force en masse , causing headaches for businesses and the government. Roughly 300,000 more workers aged between 50 and 65 are now “economically inactive” than before the pandemic, leading a tabloid paper to dub the problem the “ silver exodus ”.
This is a conversation I’ve been wanting to have for years. Marshall Goldsmith is someone I’ve been following ever since I got into the productivity space. His book “Triggers: Creating Behavior That Lasts – Becoming the Person You Want to Be” was especially formative for me and my work. So when I was asked if I’d like to speak with Marshall about his book “The Earned Life: Lose Regret, Choose Fulfillment” I jumped at the opportunity.
On a small island off the coast of Portugal, a community unlike almost anything else in the European Union exists. Here, a striking blue stretch of ocean laps at the volcanic shore while mountains climb out of the water below. And situated on the south coast of the island, in a small municipality called Ponta do Sol, is Digital Nomads Madeira Islands —the EU’s first digital nomad village.
Tiara Hines is a self-proclaimed “Chief” Executive Assistant currently supporting the Chief Financial Officer of Olo. In this episode of The Leader Assistant Podcast, Tiara talks about what it means to be a “Chief” executive assistant, and how habits and routines + health and wellness make you a better assistant. LEADERSHIP QUOTES. Leadership is an action, not a position.
Behind every successful business strategy is a talented and motivated workforce that is ready to apply itself and achieve great things. A leader may have a flawless strategy, but if they cannot staff their teams with the most talented individuals, their vision will stay just that. A vision. Unfortunately, the tools organizations use to identify and recruit the best talent have not changed much over the last few decades: resumés, interviews, and reference checks continue to be the predominant met
This post, job candidates keep ghosting us, coworkers sharing a house, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. Job candidates keep ghosting us for interviews. We’re a small nonprofit, with a total of five staff. We recently hired for two positions, one entry-level and the other more senior.
They are the tech whizzes who make your PowerPoint deck shine and organize your all-hands meeting flawlessly on Zoom. They see around corners and know what intel you need before you know you need it. They remember your favorite hotel in every city. They remind you of your direct reports’ birthdays weeks ahead of time, complete with ideas of what to give, including a spreadsheet of gifts given in the past.
Photo by Karolina Grabowska It’s no secret that people who contact your business might be (more than) a little frustrated right now. An effect of COVID we’ve all felt is a lack of goods and services readily available in the quality and quantity we were accustomed to in the before-times. The pandemic has presented a litany of obstacles and hurdles for most industries such as service delays, product shortages (who knew glass containers would become a hot commodity ?
The Workplace Geeks are out and about for their very first LIVE episode, recorded at The Workplace Event, Birmingham NEC, UK in April 2022. For this special show they’re joined by Dan Pilling, workplace strategy consultant at TSK Group. Their discussion explores the scope and value of practical workplace research pre and post pandemic, with some great questions from the audience (thanks to Brock James from iOtSpace, Stuart Watts from the GPA, and Steve Henigan from HCG).
This post, can I push back on my company’s Mother’s Day activities? , was originally published by Alison Green on Ask a Manager. A reader writes: I’m a woman who, like many, has experienced infertility and pregnancy loss. It’s made me sensitive to things like work baby showers, certain family-centric holidays, and pregnancy announcements in general.
Morale, productivity, retention and recruitment are all up—way up—for the tech startup following its decision to work fewer days. The four-day workweek is gaining steam. Kickstarter is testing it through the 4 Day Week Global Program. Cisco is reportedly experimenting with a four-day workweek. And Healthwise’s own shortened workweek stemmed massive resignations and bolstered productivity.
Nearly two thirds of American employees are resisting the calls for a ‘return to the office’, according to a poll published in The Hybrid Performance Review from Poly. The firm surveyed 5,000 US employees and employers to uncover how workspaces, technology, and personality traits impact performance; and how employers are responding. Consistent and equitable experiences between remote and office setups are key: The majority (72 percent) of workers agree that their employers can be doing more to c
Six workplaces across the North of England and Northern Ireland have been recognised at the annual British Council for Offices (BCO) Regional Awards today. The Northern BCO Awards dinner returned in-person to the Kimpton Clocktower in Manchester, recognising the North’s highest quality developments and setting the standard for excellence in the office sector across the UK.
The Urban Land Institute’s (ULI) Greenprint Center for Building Performance announced today that five more of its real estate members have aligned to ULI Greenprint’s net zero carbon operations goal. These real estate leaders join the 25 ULI Greenprint members that have already adopted this goal to reduce the carbon emissions of their collective portfolio under operational control to net zero by the year 2050.
This post, my coworker reeks of weed, I asked for help and got put on a PIP, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. My coworker reeks of weed. I work at a very large company and have been here about a year. Due to Covid, I haven’t had to come into the office much, but now that I am, I have learned that my cube neighbor (who I’ve maybe seen in person a total of 10 times) enjoys smoking marijuana.
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