Insperity

AUGUST 9, 2022

When it comes to driving the success of your business, organizational culture is – without exaggeration – everything. It impacts the: Engagement and satisfaction of your workforce Cohesion and harmony among people Behavior of your people Leadership style in your organization, which has an effect on the relationships between managers and their direct reports Willingness of your organization to embrace change and evolve Innovation and creativity of your workplace.

Leadership 339

Leadership Influencing Delegation Teamwork 339

Tanveer Naseer

AUGUST 10, 2022

It’s hard not to feel as though there’s a growing tide of divisiveness spreading across the world, splitting people into us vs. them camps on a variety of issues. Of course, those divisive issues found in various communities and countries inevitably spill into the workplace. So how can leaders ensure they’re closing the gap between those us and them groups within their workforce?

Purchasing 143

Purchasing Consulting Leadership Learning 143

Jen Lawrence

AUGUST 11, 2022

Too often, when someone doesn’t know how to do something, the advice given is “outsource it” or “delegate it.” This advice is intended to save leaders from taking on too much responsibility themselves or stop them from doing things their team could do instead. However, it’s important to pause and consider how learning to do something, especially technical skills, can better your business and you as a person. .

Delegation 130

Delegation Equipment Learning Leadership 130

The Receptionist

AUGUST 8, 2022

In the past years, the idea of normal has been turned on its head. After staring down a global pandemic and scrambling to make a plan for some sort of normalcy, many organizations were forced to adopt a remote work model. Seemingly overnight, the business world transitioned from in-person to remote-first or remote-only. It was a rough shift for almost everyone.

Influencing 130

Influencing Equipment Communication Office Operations 130

Success

AUGUST 6, 2022

I once read about a big benefits-management company that conducted a survey where it asked 365 CEOs and sales-management executives, “What are the three key factors that separate high-performing sales professionals from moderate- to low-performing sales professionals?”. Both CEOs and C-level sales executives (all people who don’t sell, but rely on their salespeople to get paid) ranked self-discipline/motivation as the most important factor.

Sales 128

Sales Teamwork Purchasing Creativity 128

All Work

AUGUST 8, 2022

The workplace is undergoing a significant post-pandemic transformation, but how will we describe this transformation in the future? Whether office-first or remote-first, organizations are recognizing that if their workplace investment doesn’t serve the needs of its people, then it’s a waste of money. Ryan Anderson of MillerKnoll explores the transformation of the workplace and why the processes associated with planning and managing spaces need to be fundamentally redesign.

Real Estate 103

Real Estate Computer Logistics Supervising 103

Jen Lawrence

AUGUST 8, 2022

Whether looking to boost your productivity or find a new way to rescue yourself from overwhelm, there’s one piece of advice I give everyone – bookend your days. What does bookending your days entail? Simply put, bookending means you check in with your task management systems at the beginning and end of your day. Your task management system could be a physical planner, digital calendar, or wall of post-it notes.

Project Management 130

Project Management 130

Success

AUGUST 10, 2022

People who see the glass as half-full are certainly happier than the pessimists of the world, and learning to think positively is worthwhile. However, changing the way you think can be surprisingly tricky, especially when the going gets tough. What if there were a way—a shortcut or hack—that positively affected how you feel when you just can’t seem to shake the blues?

Flexibility 122

Flexibility Flexibility Food Problem-Solving 122

Great Place to Work

AUGUST 9, 2022

How this young cohort of workers is looking to see if you’re investing in their growth. Gen Z workers are the latest generation of employees to mystify well-meaning managers. The demographic, defined as those born between 1997 and 2012, is steadily increasing its influence in the workplace as more and more young people join the labor force. These outspoken newcomers are at the forefront of rising activism in the workplace.

Influencing 97

Influencing Flexibility Flexibility Equipment 97

TinyPulse

AUGUST 10, 2022

You shouldn't have to burn yourself out putting in long hours, going above and beyond to gain any sense of acknowledgment of your efforts at work. If you've ever worked for an employer who seldom (if ever) gave out compliments, you know how demoralizing it can be. In order to improve employee engagement within an organization, team members need to experience recognition and appreciation on a consistent basis.

Customer Service 78

Customer Service Creativity Leadership Promotion 78

Mind Matters from Menninger

AUGUST 11, 2022

The complicated history of the serotonin hypothesis

52

52

Success

AUGUST 8, 2022

It’s a funny thing, to watch a former monk get his hair done. Jay Shetty is sitting 40 feet above West 23rd Street in Manhattan’s bustling Flatiron neighborhood, patiently letting a stylist prep his hair—brushing, combing, fluffing, tousling, making tiny touch-ups with electric clippers. In some sense, there’s only so much that can be done, or should be.

Cleaning 116

Cleaning Coaching Work Ethic Banking 116

Great Place to Work

AUGUST 8, 2022

Edward Jones and PriceWaterhouseCoopers share how they are helping workers face the challenges of a changing economy. Economic inflation is a global problem in 2022. Research from McKinsey shows rising prices in the first half of 2022 far exceeded expectations, and the consequences are being felt by employees who are watching their buying power evaporate.

Flexibility 97

Flexibility Flexibility Food Prioritization 97

Condeco Software

AUGUST 11, 2022

New York – August 11, 2022 – Condeco , the global leader in workspace scheduling software, today announced it is the proud recipient of a Bronze Stevie® Award for Most Innovative Deployment of HR Technology in the 2022 Stevie® Awards for Great Employers. The Stevie® Awards for Great Employers celebrate the HR teams, professionals, achievements, new products, and suppliers that help to create and drive great places to work.

Software 52

Software Problem-Solving Customer Service Flexibility 52

Productivityist

AUGUST 10, 2022

The more specific we get about something, the more we pay attention to it – and that’s what we did with this episode. Jake Kahana is a designer and entrepreneur. He is a co-founder of Caveday , a company founded to maximize focus for individuals and corporations through facilitated focus sessions training. Their global community has participated in over 50,000 hours of deep work “In The Cave.

Training 52

Training 52

Success

AUGUST 10, 2022

For design legend Debbie Millman, design is the decisions we make, and the decisions we make compose our lives. That’s why, for Millman, the founder and host of legendary podcast Design Matters , design matters so much. “We make decisions all day every day over the course of our lives to live a certain way. And that is what I believe design is—deliberate, conscious, full-hearted intention,” Millman says.

Creativity 105

Creativity Interviewing Consulting 105

Ruby

AUGUST 9, 2022

Did you know? 92% of phone calls a business receives represent opportunities —opportunities to win, retain, or lose business, strengthen customer connections, and more. Yeah, I had no idea either. That is, I didn’t know until a few months ago, when we began work on Ruby’s first-ever call trends report. We analyzed two years’ worth of phone calls Ruby answered for our small business customers—over 25 million calls in total—to determine what the phone really means for business

Reporting 52

Reporting Automotive Sales Consulting 52

Go Burrows

AUGUST 7, 2022

Sara McKay is an executive assistant in Los Angeles, CA and has worked in PR, fashion, beauty, production, and is now at a music tech startup, Wave. In this episode, Sara shares tips on remote work, being a new assistant, how to utilize your transferable skills when diving into a new industry, asking clarifying questions, and she talks about that time she worked out of Jared Leto’s house.

Sales 52

Sales Leadership Coaching Networking 52

Ask a Manager

AUGUST 9, 2022

This post, my employee delivered a status update … in song , was originally published by Alison Green on Ask a Manager. I’m off today. This was originally published in 2015. A reader writes: I am a newly promoted manager and am stumped on how to handle something bizarre that happened in a meeting today, primarily because my sense of humor is getting in the way.

Promotion 48

Promotion 48

Success

AUGUST 9, 2022

I applied to Harvard’s doctoral program in education leadership (EdLD) at the encouragement of a friend; I figured I had nothing to lose. To start the process, I did what I usually do when I’m doing something that terrifies me: I reached out to people who were already doing the terrifying thing to ask for their advice. I was amazed at how many current Harvard EdLD students were willing to help me.

Interviewing 105

Interviewing Leadership Training Learning 105

Success

AUGUST 8, 2022

While many on social media refer to their jobs as influencers, there are those who exert sway by simply doing something that others want to emulate. That’s what Haley Ingram does. She developed Coffee & Contracts as a solution to her own struggles with a very common problem: finding new clients during her first few years as a real estate agent. While Ingram was bartending occasionally to supplement what she brought in as an agent, she also knew she needed to get creative and tap into another

Influencing 105

Influencing Real Estate Purchasing Training 105

Success

AUGUST 8, 2022

I couldn’t believe he wouldn’t stop talking. I had been in his office for a full 45 minutes, and he had not stopped once to ask anyone else’s thoughts or even to get a response. Finally, the meeting came to a close and I had the fortunate—or unfortunate—opportunity to meet with him one on one. My first question (as his friend and “outside guy”) was, “What did you learn in the meeting today?

Sales 105

Sales Controlling Learning 105

Success

AUGUST 12, 2022

The middle of a project is the worst, I’ve decided. In movies, the middle is the most exciting—all action and intrigue, surprises and drama. But when you’re the protagonist—the person actually fighting the battles, dealing with the surprises and mysteries and missteps—it’s not as much fun. You don’t know the ending. You don’t know if your efforts will get you where you hope to go.

Interviewing 98

Interviewing Creativity Learning Controlling 98

Success

AUGUST 11, 2022

He’s sitting in his high chair in a dinosaur T-shirt, holding his little fingers apart and stretching his arms toward me. A pudding-like substance covers his hands, dripping in big globs. The chocolate hummus—his mother’s and my attempt to sneak something moderately healthy onto his T.rex-shaped plate—was a hit. But now, with a full tummy and sticky fingers, Harrison is ready to get down and play with his toys.

Food 98

Food Learning Training Communication 98

Success

AUGUST 7, 2022

Learning to invest is intimidating for many adults, so the idea of teaching kids about investing can be a source of stress for many families. Although you may understand the importance of teaching your children early , it can be difficult to figure out which steps to take. It’s essential to get started, though: According to a recent Bankrate survey , “four in 10 teenagers (41%) were not receiving any financial literacy education in school.

Finance 98

Finance Banking Purchasing Food 98

Success

AUGUST 7, 2022

I want to introduce you to a woman named Judie, who is an incredible example of how making a difference for others can directly improve the quality of your life. As of 2010 Judie was in her 70s, but 30 years ago, when her three sons were finally off to elementary school, she found herself with some time on her hands. She decided to fill that time by volunteering for a local hospice group.

Banking 98

Banking Learning 98

Ask a Manager

AUGUST 7, 2022

This post, my coworker told HR I’m resigning when I’m not, boss wants daily task updates, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. My coworker told HR I’m resigning when I’m not. I recently got a job offer from a company that I was super excited about, but when the details came through about a day later, the offer turned out to be really, really bad.

Salary 49

Salary Legal Interviewing Influencing 49

Ask a Manager

AUGUST 9, 2022

This post, how do I ask the CEO if I can “borrow” his assistant for my projects? , was originally published by Alison Green on Ask a Manager. I’m off today. This was originally published in 2012. A reader writes: I am eight days into a new job. It is a rather large corporation. When I was hired, I inquired about an assistant to answer my calls, emails, etc., because I had one at my previous job.

Finance 48

Finance Mentoring 48

Ask a Manager

AUGUST 11, 2022

This post, my constantly available coworkers keep commenting on my healthier work-life balance , was originally published by Alison Green on Ask a Manager. A reader writes: I work in an organization with a culture of constant availability. It’s sort of prestigious to work outrageous hours or join calls en route to a vacation. My manager was sending emails from his wedding, for example.

Prioritization 47

Prioritization Time Management 47

Ask a Manager

AUGUST 8, 2022

This post, is it still OK to wear a mask to a job interview? , was originally published by Alison Green on Ask a Manager. A reader writes: I am a new grad from an MLIS degree and I am also high-risk for Covid. I am now starting the job searching process, and I just got an email asking me to come for an interview. I am still masking everywhere in my life, which is non-negotiable for me, but I’m worried about the optics of wearing a mask at the interview when the vast majority of people wher

Interviewing 43

Interviewing Planning 43

Ask a Manager

AUGUST 8, 2022

This post, will it hurt me to stay in a job where my boss doesn’t like me, cheating in the office bake-off, and more , was originally published by Alison Green on Ask a Manager. I’m off today for family stuff. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Will it hurt me to stay in a job where my managers don’t like me?

Creativity 43

Creativity Software Training Problem-Solving 43

Ask a Manager

AUGUST 11, 2022

This post, my mentor won’t acknowledge my family’s loss, a disorganized boss, and more , was originally published by Alison Green on Ask a Manager. It’s four answers to four questions. Here we go…. 1. My mentor won’t acknowledge my family member’s death. I recently started a new job where I took over for a very high-profile and beloved person, Baxter.

Mentoring 41

Mentoring Salary Delegation Interviewing 41

Ask a Manager

AUGUST 9, 2022

This post, employee walks off the job to cry every day, getting more info before an interview, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. My employee walks off the job to cry … every day. I manage a very busy retail pharmacy. I have a young employee who does well at her job but has trouble controlling her emotions.

Interviewing 41

Interviewing Salary Data Entry Promotion 41

Ask a Manager

AUGUST 12, 2022

This post, it’s your Friday good news , was originally published by Alison Green on Ask a Manager. It’s your Friday good news! 1. “I have a Friday Good News entry from a friend, who agreed I can share her story with the AAM readership: A little while back, my friend successfully interviewed at and received an offer from a company she’s very excited about!

Interviewing 40

Interviewing Security Salary Controlling 40

Ask a Manager

AUGUST 10, 2022

This post, asking to meet in person when you’re remote, asking for tuition reimbursement for a degree I already finished, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. Asking to meet in person when you’re normally remote. I hope you can give me an outsider’s position on the current dispute that my husband and I are having.

Payroll 39

Payroll Salary Prioritization Promotion 39

Ask a Manager

AUGUST 12, 2022

This post, open thread – August 12-13, 2022 , was originally published by Alison Green on Ask a Manager. It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it her

39

39

Ask a Manager

AUGUST 8, 2022

This post, my new hire was secretly working a second full-time job during his hours for us , was originally published by Alison Green on Ask a Manager. A reader asks: My company hired a person to start in January as a sales development rep. At the time, he told me he lived about an hour and a half away, but he’d be moving to be closer to work shortly.

Sales 39

Sales Salary 39