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Leveraging Retail Tactics for Health Plans: Engaging Hard-to-Reach Seniors

Virgin Pulse Corporate Wellness

The health insurance industry has often been compared to retail regarding customer experience. While retail industries receive praise for their seamless experiences, health plans are burdened by complex systems that disrupt member experiences and drive up costs. Now, imagine applying this innovative mindset to healthcare.

Retail 52
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Why this year’s ‘September Surge’ might be more like a blip

Work Life

Heather Doshay, head of people and talent at venture capital firm SignalFire, expects that industries, such as retail and healthcare, will continue their seasonal growth, while sectors like software will take a more moderate approach. It seems to be that way with recent graduate hiring too.” People need to get their foot in the door.

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Maven CEO Kate Ryder On Launching & Running Her Business

Justworks

Maven is a platform that empowers the female healthcare consumer to get access to better health information and services. Previously, Katherine worked as an early stage investor at Index Ventures, where she focused on consumer technology, and in particular on investments in the health, education, art, and retail sectors.

Mailing 66
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we’re laid off but still getting work emails, coworker accused us of laughing at her, and more

Ask a Manager

I recently worked as a contractor for a major retailer. Alternatively, and ONLY if there truly is an urgent need, I offered to drop it off at the mail room receiving door with minimal contact. My husband is an essential employee (not in healthcare), so I made him a mask to wear to work. I have not yet received a response.

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SUCCESS’ 2025 Women of Influence

Success

Her accolades include the Women in Business Female Lifetime Achievement Award, 2023 Women of the Year for Healthcare, 2023 The Waterfront for Science and Technology Award and recognition as one of the 2023 Top 100 Asian Women Power Leaders. She also developed a pioneering video voice mail system and garnered over a dozen industry awards.