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Employee Engagement Calendar: Your Year-Round Roadmap for 2024-25

Vantage Circle

National Nurses Day (May 6): Show appreciation towards the hardworking nurses without whom healthcare will be much more difficult. Share stories or testimonials highlighting receptionists' crucial role in creating a positive first impression and supporting office operations.

Mentoring 105
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Kaizen 5S - The Key To "Constant Improvement" For Your Team

Vantage Circle

From offices with administrative environments, healthcare sector, small businesses to prominent multinational corporations, Kaizen 5S works perfectly at all levels, as it doesn't need any technological research. William Lareau wrote a book on Office Kaizen named 'Transforming Office Operations into a Strategic Competitive Advantage.'

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How BPO enables business flexibility in rapidly changing global markets

Workplace Insight

For example, a healthcare provider can outsource administrative staffing for claims processing, freeing up internal teams for patient care. For example, during the COVID-19 pandemic, many organizations used BPO services to run remote call centers and back-office operations while their internal teams adjusted to work-from-home arrangements.