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Also, in a modern front office, the staff will not only answer calls or check-in visitors. Here are a few questions you can ask during the interview: What do you think is the most important skill for front office staff to possess? What role do you think the front office staff plays in making a visitor’s first impression?
A lot of it for me is just that communication with the team too, so while I’m trying to prioritize they need to know my priorities as well. I’m the office manager, but I’m also front desk reception, so my biggest interruption is usually a phone call. You just take each thing as it comes and prioritize as you need to.
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