Ruby

DECEMBER 28, 2020

They write, in a recent Harvard Business Review article : “[W]e observed, and then interviewed, more than 60 leaders who were trying to convince business associates and other constituents to change their minds on a course of action that they initially disagreed with. I think we can all agree that’s a good thing.

Sales 52

Sales Customer Service Purchasing Communication 52

C-Suite Assistants

AUGUST 12, 2024

As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Some owners will try to handle everything with a small staff.

Correspondence 59

Correspondence Travel Arrangements Bookkeeping Administrative Assistance 59

Success

DECEMBER 11, 2022

Thousands of small businesses were left reeling during the pandemic—either closing permanently or temporarily—and minority-owned small businesses bore the brunt of the impact. Even better, a portion of sales goes toward building a girls’ STEAM school in Senegal to empower the next generation. MOLECULE Sheet Sets.

Purchasing 105

Purchasing Small Business Food Supplies 105

Ruby

SEPTEMBER 2, 2021

Read the interview Ruby: What is a chief revenue officer? Rebecca Grimes: Well, a chief revenue officer, or CRO, is responsible for the entire customer journey all the way from lead acquisition, through nurture, through the sales process through the welcome to Ruby process, through ongoing support and retention and service.

Sales 52

Sales Small Business Interviewing Learning 52

Success

OCTOBER 2, 2024

I establish my LLC and start calling myself a small business owner of a marketing and media company. This level of flexibility means that on Friday mornings, I go garage-saling with my mom and kids for retro purses and new toys. But I was one all along, right? Have a toxic boss? Not with freelancing. Morning 9 a.m.:

Creativity 98

Creativity Coaching Cleaning Delegation 98

Ask a Manager

JUNE 3, 2015

A reader writes: I am interviewing for a management position where I would be overseeing the retail operations of an historic site, a fairly significant source of income for them. And the answer is: It depends on the company, your interviewer, and the role, and it depends on how well it’s done.

Interviewing 35

Interviewing Planning Retail Sales 35

Ruby

OCTOBER 30, 2020

Justin Dunham, Ercule Read the Interview Jill McKenna: Thanks, everyone, for joining us today. How do you think about small businesses in collaboration with other small businesses or partnerships? Can those blog posts be used for my sales reps to reach out to prospects? I am Jill McKenna.

Small Business 52

Small Business Sales Promotion Interviewing 52

Ruby

NOVEMBER 13, 2020

All year, small business owners have exemplified this trait. Faced with the COVID-19 pandemic and the various turmoil 2020 has wrought, small business owners have found new ways to continue serving their customers and clients. Extraordinary businesses stand out for the experiences they create.

Creativity 52

Creativity Small Business Real Estate Customer Service 52

Ruby

SEPTEMBER 30, 2020

Check out Jehan’s first interview here. Read the Interview Jill McKenna: Hello everyone. Jill McKenna: Another thing you said that is probably one of the most exciting realizations to come out of all this for me is just for small businesses is the fact that the talent pool now opens up. Missed Part 1? I am Jill McKenna.

Delegation 52

Delegation Banking Training Sales 52

Success

FEBRUARY 26, 2024

Dielle Charon CEO, Sales Coach, Dielle Charon Coaching Charon is the first Black millionaire of The Life Coach School and a sales and money mindset coach. She is passionate about helping women boost their sales skills without the money mindset drama and bringing together a community of women who are building their businesses.

Influencing 105

Influencing Real Estate Coaching Mentoring 105

Ruby

OCTOBER 8, 2020

The task of small businesses right now is not simple. Read the Interview Katie Hurst: Hello everyone. Katie Hurst: Well, and something that’s unique to you that isn’t to other small business owners that we’re talking to, is this idea of telling a story during this time. My name is Katie Hurst.

Networking 52

Networking Small Business Communication Sales 52

Success

MARCH 20, 2022

Small business owners should stop spending on websites and start investing in web solutions. If your résumé needs work or your interview skills are rusty, hire a professional to work with you—don’t practice on prospective employers.” If you’ve been clipping coupons and watching for your favorite cereal to go on sale, listen up.

Food 105

Food Problem-Solving Coaching Consulting 105

Ruby

FEBRUARY 25, 2021

Read the interview. For a small business, I wouldn’t say that that they may or may not have a CRM. I don’t think me giving someone a dollar to visit it, would end up in a sale or a lead. They come back to you several times—use the first sale. Like, you break even on the first sale. I am Jill McKenna.

Advertising 52

Advertising Sales Software Communication 52

Work Life

OCTOBER 30, 2023

William Kahn, a professor of organizational behavior at Boston University‘s Questrom School of Business, introduced the term “employee engagement” in the 1990s based on his observation that people have a choice as to how much of themselves they’re willing to invest in their jobs.

Consulting 116

Consulting Flexibility Flexibility Reporting 116

Vantage Circle

JULY 20, 2020

Expensive for startups and small businesses. Established in 2016, Keka shows promise by delivering swift and patient customer support that makes it a popular choice for many small businesses. Commendable sales support team. Excellent UI/UX. Easy to navigate. High adaptability rate. Commendable support team.

Software 52

Software Payroll Onboarding Small Business 52

Ask a Manager

AUGUST 19, 2019

A reader writes: Last week, I had my third interview for a position I’m very interested in and believe would be a great fit for my skill set. I thought the interview went well overall, but one comment the interviewer made about the team structure rubbed me the wrong way. Note: this is not a sales position.).

Interviewing 24

Interviewing Purchasing Salary Sales 24

Go Burrows

OCTOBER 29, 2023

And so that naturally translated into my career, my parents owned a small business. And so your sales cycle is that much shorter, because by the time they come to you, they’ve already bought in, they know who they’re working with, and they’re ready to go. So that was sort of the role that I got put in there.

Delegation 86

Delegation Multitasking Networking Food 86

Ruby

AUGUST 24, 2021

Treat the conversation like a late-night interview. Treat them as the most fascinating person in the world (even if they aren’t) and put yourself in the role of the interviewer. Connection is the basis of everything successful humans and businesses do—and it’s more important than ever as our world grows more digital and omnichannel.

Multitasking 52

Multitasking Sales Controlling Equipment 52

Ruby

OCTOBER 19, 2020

More from Ercule Read the Interview Jill McKenna: Thanks, everyone, for joining us today. This is the best interview I’ve done. I think that content and SEO are two things that, as small business owners, you can often feel overwhelmed by. You’re also going to have your sales representatives know about your content.

Small Business 52

Small Business Problem-Solving Technology Interviewing 52

Ask a Manager

SEPTEMBER 22, 2016

A reader writes: About a year ago, I decided to apply for a sales position with a local software company. I got the interview and it was horrible. I started my own small business, I also work for a great local company, and I have started going back to school for computer science. We all have bad interviews.

Computer 33

Computer Interviewing Software Sales 33

Ruby

JULY 15, 2020

In this edition of Business Unusual, Ruby’s Director of Strategic Communications, Katie Hurst, talks COVID-19 with a group of entrepreneurs including Robin DeTrude of Elaine’s Salon , Greg Seei of Robust Promotions , and Joshua Zissman of Pennsylvania Dental Implant & Oral Surgery Associates. Read the Interview Katie Hurst: Hi.

Retail 52

Retail Promotion Small Business Sales 52

Ruby

JULY 28, 2020

Read the Interview Jill McKenna: Hi, I’m Jill McKenna. Melissa is a Business Coach and Social Media Consultant who has been helping businesses with marketing and sales strategy for over a decade. I am the Campaign Marketing Manager at Ruby and today I’m so delighted to be speaking with Melissa Barker.

Influencing 52

Influencing Coaching Sales Consulting 52

Ruby

JULY 13, 2020

In the first of a three-part interview, Jill and Melissa Barker discuss what it means to navigate social media in the time of coronavirus. Read the Interview Jill McKenna: Hi, I’m Jill McKenna. Melissa is a business coach and social media consultant who has been helping businesses with marketing and sales strategy for over a decade.

Small Business 40

Small Business Banking Interviewing Sales 40

Ask a Manager

OCTOBER 3, 2021

It’s a small business where the owner is very involved in the day to day business, so I see him regularly. I’m just an office staff member and they have never required any of us to sign them, only the sales force. Explaining to interviewers why I took the last few months off. It’s five answers to five questions.

Computer 41

Computer Interviewing Logistics Catering 41

Ruby

JUNE 5, 2020

Here at Ruby, we’ve been cooking up a series dedicated to bringing expert insights right to our customers, and the small business community at large. In this installment, Ruby’s own Jill McKenna interviews Katie Augsburger of Future Work Design. Read the Interview Jill McKenna: Hi!

Small Business 40

Small Business Interviewing Sales Consulting 40

Ask a Manager

DECEMBER 23, 2021

This small business was owned by a married coupled who were also landlords, so they were pretty wealthy and had a huge house. The VP of Sales locked eyes with the CEO and they began to fully run toward each other, each clearly assuming the other would catch him. Here are 15 of my favorites. The statue. Not a pickle.

Food 51

Food Sales Catering Real Estate 51

Ask a Manager

SEPTEMBER 21, 2022

Was this an interview faux pas. At the end of a series of interviews, to show how excited and interested in the job and company, I said if I was offered the job I’d definitely accept the offer. And my first job not involving sales). I had a phone interview with a company I’d be really excited to work for.

Interviewing 38

Interviewing Salary Problem-Solving Sales 38

Ask a Manager

JULY 25, 2018

Or you can listen right here: Here’s the letter: I am the daughter of a small business owner, and have worked at the company for about seven years. Somehow, I’ve ended up as the sales and marketing manager despite rarely feeling like I really know what I’m doing. That being the case, I constantly ask questions.

Sales 20

Sales Small Business Interviewing 20

Ruby

JULY 21, 2021

Developing a "business voice" If you engage in public speaking events, interviews, videos, or podcasts, your voice quality is especially important to the success of your marketing, sales, and awareness efforts. People don’t really care what you sound like—but they do care about being heard.

Equipment 52

Equipment Communication Coaching Training 52

Ask a Manager

JUNE 5, 2015

He runs a small business and I’m only a part-time employee and I know his budget is tight, but I’ve never been in this situation before, nor have I heard of anything like this before. His last assistant was a real estate agent and contracted and worked for a percentage of sales.

Computer 35

Computer Real Estate Payroll Purchasing 35

Ask a Manager

AUGUST 8, 2017

Recently I had an interview for a HR manager position with a small organization of approximately 100 employees. The interviewer is a COO and only has a desk even though he deals with confidential financial information. I work for a relatively small business, less than 40 employees.

Payroll 26

Payroll Legal Sales Salary 26

Ask a Manager

FEBRUARY 24, 2015

” The manager of my sales team requires us to read off our planned appointments for the week each Monday morning, plus a few other items. My husband manages a small business and this weekend there was an expo where his business had a booth. I went for a job interview three weeks ago.

Advertising 35

Advertising Interviewing Sales Small Business 35

Ask a Manager

NOVEMBER 10, 2016

I will soon be starting a new job and this is something I, obviously, did not mention during the interview process. I’m dreading making small talk with new coworkers because I know the question of how many children I have and if am I planning to have more will come up. I work for a small education-based company.

Supplies 26

Supplies Sales Salary Small Business 26

Ask a Manager

MARCH 30, 2016

I used to make the presentations, but since sales have been down, he’s taken over significant parts of my role. I am now visibly pregnant and was not at the time I was interviewed by my direct supervisor. We don’t have a pre-existing relationship and haven’t spoken since my interview. That’s a separate problem.)

Logistics 20

Logistics Security Interviewing Government 20

Success

FEBRUARY 15, 2022

In 2021 their local team of over 30 real estate agents sold over 550 homes for over $160,000,000 in sales volume, making them one of the top producing real estate teams in Canada, and the #1 eXp Realty team in Alberta. . The team has sold over $1 billion in 2021 in real estate sales. Gogo Bethke. Tom and Lisa Bilyeu.

Real Estate 124

Real Estate Coaching Mentoring Sales 124

Ask a Manager

FEBRUARY 3, 2021

I am a writer with a day job at a small business that employs a small but proportionally substantial number of other writers and bookish people. My interviewer’s friend died right before I was supposed to interview with them. The first interviewer was friendly and I thought it went great. Here we go….

Promotion 44

Promotion Interviewing Sales Insurance 44

Ruby

JULY 7, 2022

Every business has a rough day now and then. Sometimes it’s a slow sales day. In fact, nearly half of all small businesses in the US have recently experienced cyber security incidents , with many of those incidents resulting in hours (if not days) of downtime and significant financial loss. Read the interview.

Security 52

Security Onboarding Computer Small Business 52