Ruby

JUNE 2, 2023

Small business owners know stress. According to research commissioned by Capital One, almost half of the 1,200 small business owners surveyed said they experienced burnout in the past month, with 77 percent citing the future impact of inflation as their biggest concern. family, relationships, and staying healthy).

Small Business 52

Small Business Reporting Sales Prioritization 52

Ruby

NOVEMBER 1, 2023

So … a weird question: Have you (yup, you, the person reading this right now) ever fallen in love with a place of business? This place is just another small business, but it’s also so much more than that. This is a small business. As a small business owner — make no mistake — you have the power to change things.

Small Business 52

Small Business Sales Creativity Technology 52

Ruby

FEBRUARY 22, 2024

Types of exit strategies Business sale Selling is a popular if sometimes tricky option. There’s almost always an investor—or a competitor—waiting in the wings to snatch up a strong, established business if it’s turning a profit and the price makes sense. Liquidate the business’s assets and close the doors for good.

Small Business 52

Small Business Sales Consulting Finance 52

Ruby

MAY 22, 2023

Uncertainty can be really scary for a small business owner. But there are steps you can take to make your business more financially stable and help it survive the more challenging times. In the last few years, when the economy was booming, there was a huge increase in new small businesses.

Small Business 52

Small Business Purchasing Banking Sales 52

Success

MAY 11, 2022

When I ask small-business owners, ‘Is your website helping or hurting you?’ a lot don’t know the answer,” says Derek Halpern, founder of SocialTriggers.com and an online sales conversion expert. If done well, a website can be your greatest sales tool, 24/7,” Halpern says. That is a problem. Checklist: People love lists.

Sales 95

Sales Consulting Real Estate Software 95

Success

OCTOBER 3, 2021

When it comes to running a business , I’ve learned a lot of things the hard way, and that’s one reason I work so hard to help other entrepreneurs avoid making the same costly mistakes I did. One big point of difference small businesses have is that they’re much better positioned to deliver genuinely excellent customer service.

Small Business 132

Small Business Customer Service Flexibility Flexibility 132

Ruby

JULY 7, 2022

Recently, up to 60% of all companies use data and analytics to enhance overall business output. This includes small businesses, which have been increasingly open to embracing analytics. In fact, since 2020, a whopping 67% of small businesses are embracing data analytics initiatives. with data analytics.

Small Business 52

Small Business Cleaning Problem-Solving Sales 52

Ruby

OCTOBER 10, 2023

Has anyone ever mentioned how important you and your fellow small businesses are to your community? Small businesses not only lend local flavor to the towns and cities they operate in, but they’re also the economic backbone of countless neighborhoods! Provide free consultations to fellow small businesses.

Small Business 52

Small Business Sales Food Promotion 52

Work Life

JUNE 9, 2024

And the software giant builds the products that are used by employees at some 150,000 workplaces, from small businesses to Fortune 500 companies; from sales and customer service teams to marketing and tech teams. And then after that, I had a long background in sales, selling HR software.

Learning 98

Learning Software Sales Onboarding 98

Ruby

MARCH 8, 2022

In this article, we’ll look at the impact that positive word of mouth can have on your business, as well as tips to help you generate more leads through customer referrals. Why customer referrals are big wins for small businesses Social proof, peer insights, unsolicited advice—call it what you want: people trust the opinions of others.

Small Business 52

Small Business Retail Purchasing Sales 52

Success

MAY 22, 2023

Here’s what other CEOs and leaders say there is to be learned from walking a day in employees’ shoes. She also learned about the degree of fatigue franchise owners were experiencing, through her conversations with leaders at that location, after multiple leadership changes. “So

Learning 90

Learning Mentoring Leadership Onboarding 90

Ruby

FEBRUARY 23, 2017

Your small business might have two customer personas, or you might need twenty. If you don’t have personas for your small business yet, now’s always a good time to start! Are they working out of home offices, small offices, or coworking spaces? The post Using customer personas for small business success.

Small Business 52

Small Business Home Office Sales Software 52

Ruby

APRIL 11, 2017

Think about where you go to learn about your favorite band. Stay in Touch Most shoppers are looking for quick solutions these days, and a brand’s responsiveness can make or break a sale. Know What Success Looks Like The end goal of multichannel marketing is increasing sales—but it’s best to set unique goals for each channel.

Small Business 52

Small Business Mailing Sales Purchasing 52

Ruby

OCTOBER 20, 2021

Here are a few ways to use website chat as a way to boost sales: 1. In numerous respects, your website is a lot like your lobby or storefront—it’s many people’s first impression of your business. Live chat specialists are trained to proactively address sales situations early and effectively. That platform? Live chat , my friend!

Sales 52

Sales Healthcare Consulting Legal 52

Ruby

AUGUST 5, 2021

You’ve incorporated every buzzword and acronym your business guru (or the host of a business YouTube channel) told you to include in your sales and growth strategies. And now you’re seeing those efforts pay off: you’ve attracted real sales leads for your business. Sales seem within reach. and mailing lists.

Sales 52

Sales Mailing Advertising Supplies 52

Ruby

AUGUST 20, 2020

Leads are indeed crucial for business success (especially small business success), but the concept is often abstract and poorly understood. Thinking in terms of “leads, leads, leads” removes the human element and turns sales and marketing into numbers games rather than actual drivers of value. Ready to learn some lingo?

Sales 52

Sales Purchasing Customer Service Mailing 52

C-Suite Assistants

AUGUST 12, 2024

As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Some owners will try to handle everything with a small staff.

Correspondence 59

Correspondence Travel Arrangements Bookkeeping Administrative Assistance 59

Insperity

AUGUST 9, 2018

A strategic business partnership is not a business relationship that looks to exchange or extract value for your business from the other organization. A small business, for example, might partner with an industry-specific organization or association in order to reach a specific target market.

Healthcare 219

Healthcare Sales Pharmaceutical Problem-Solving 219

Ruby

DECEMBER 28, 2020

Learn 5 ways to improve your active listening skills. An article in Psychology Today discusses some of the study’s main findings, which anyone can learn from to improve conversations (emphasis added): “By analyzing the forum, researchers found specific attributes that made it more likely original posters would change their minds.

Sales 52

Sales Customer Service Purchasing Communication 52

Jen Lawrence

JULY 25, 2022

As a solopreneur or small business owner, you may have questions about all the systems you need to run your business. You can learn more about that here. Whether you’re a product or service-based business, my advice to you is the same – you need to have a method of tracking your client/customer relationships.

Sales 130

Sales Software Small Business Communication 130

Ruby

OCTOBER 13, 2021

In recent years, sales teams across the business spectrum have shifted toward a needs-based approach. And more importantly, does your business need it? Most conventional sales methodologies are entirely transactional. For that reason, a customer-centric approach is essential for any small business.

Small Business 52

Small Business Customer Service Sales Purchasing 52

Ruby

MARCH 16, 2022

Growing a business? Few people can do it alone—and fortunately, thanks to America’s Small Business Development Center (SBDC) Network , they don’t have to. billion in sales growth $6 billion in financing Best of all, they helped entrepreneurs start 18,691 new businesses! Learn more about how it works.

Small Business 52

Small Business Networking Finance Sales 52

Insperity

MAY 24, 2016

To be successful in operating a business, it’s important to build a culture that is based on understanding and empathy.”. – Jay Mincks, Executive Vice President of Sales and Marketing. – Ross Astramecki, Senior Vice President of Sales. – Tom Gearty, Regional Vice President of Sales. Culture is feeling.”.

Sales 234

Sales Leadership Communication Small Business 234

Ruby

JANUARY 28, 2021

It’s a pivotal moment—the moment a visitor decides whether your business is worth thinking about and finding out about. So why do so many small businesses disregard it? In my experience, small businesses tend to focus on what visitors do with their fingers. Learn how to improve website user experience overnight.

Sales 52

Sales Small Business Construction Learning 52

Ruby

APRIL 24, 2024

Even some small businesses have gotten to the point where they’d rather redirect incoming calls to some interactive voice response (IVR) system. That’s a shame because if you’ve ever called a business as a consumer and got rustled into one of those automated systems, you know how irritating they can be. But let’s be realistic.

Small Business 52

Small Business Technology Customer Service Sales 52

Ruby

NOVEMBER 29, 2022

No matter where they are in their sales journey, they want an exceptional experience… … before … during … and after they make a purchase. Adding live chat to your small business website is one way to ensure your online visitors receive the same level of service, no matter where they are in their customer journey.

Customer Service 52

Customer Service Sales Purchasing Small Business 52

Success

SEPTEMBER 22, 2023

Three in four small business owners report that they are interested in using it in their business. Yet, 46% say they have a beginner’s level of understanding of what it can do for them, according to a poll of 480 businesses across the U.S. The age of AI is here. by Constant Contact.

Cleaning 122

Cleaning Data Entry Sales Consulting 122

Work Life

SEPTEMBER 6, 2024

For example, in some high-poverty sub-Saharan African countries, as many as two out of three adults operate or are in the process of starting their own business. Such small businesses are arguably the backbone of many developing economies, where over 50% of the population can be in poverty.

Bookkeeping 98

Bookkeeping Logistics Mentoring Technology 98

BMT Office Administration

MARCH 13, 2024

Yet, geofencing time-tracking apps aren’t without their fair share of concerns and controversies, so stay tuned to learn if implementing one is the right move for your organization. The same is true for companies with any type of mobile employees (sales, field service, etc.), How Do Geofencing Time Clocks Work?

Payroll 147

Payroll Software Small Business Construction 147

Insperity

NOVEMBER 20, 2018

Developing strategic alliances is a proven way for businesses to run better, grow faster and make more money. By leveraging relationships with other organizations that are aligned with your target markets, your small or midsize company can gain sales momentum and outperform the competition. What should be done?

Sales 156

Sales Influencing Government Planning 156

Atlassian

MARCH 2, 2022

In response to Russia’s aggression, we are pausing the sale of all new software to Russia. In addition, we are suspending existing Russian state-owned licenses as well as licenses to specific Russian businesses that support the war (via cyber warfare, combat, or disinformation). Our responsibility to human rights.

Government 145

Government Security Sales Software 145

Success

OCTOBER 22, 2024

Whether you’re interested in personal development , optimizing a small business workforce—or even stamping out office drama—more people are turning to personal assessments every year. But really, Assessments 24×7 has learned the main benefit of their work is simpler. You may even be one of them. I understand.’”

Influencing 78

Influencing Customer Service Technology Communication 78

Go Burrows

OCTOBER 2, 2022

In this episode of The Leader Assistant Podcast , Jamie shares her career journey and talks about dismantling the stigma around support roles, rethinking administrative structure in small businesses, and restoring respectability to the assistant role. Jamie is passionate about breaking down barriers and creating opportunities.

Construction 77

Construction Leadership Small Business Project Management 77

Success

MARCH 12, 2022

In a typical year, Jared Neff, owner of Neff Yacht Sales in Fort Lauderdale, Florida, travels for work a few times a month. He flies to international boat shows and often takes clients to see yachts for sale all over the world. Last year, COVID-related international travel bans kept Neff mostly grounded. 2 Consider your spending.

Supplies 126

Supplies Purchasing Real Estate Small Business 126

Insperity

FEBRUARY 25, 2021

Each has their own cost, sales rep, help line and quirks. For many small and medium-size businesses, this co-employment nuance — simplicity and peace of mind — can be worth its weight in gold. Risk mitigation for small businesses. That means manually entering data from one system to another.

Payroll 169

Payroll Insurance Supervising Controlling 169

Ruby

SEPTEMBER 2, 2021

We spoke to Rebecca to learn more. Rebecca Grimes: Well, a chief revenue officer, or CRO, is responsible for the entire customer journey all the way from lead acquisition, through nurture, through the sales process through the welcome to Ruby process, through ongoing support and retention and service.

Sales 52

Sales Small Business Interviewing Learning 52

Ruby

APRIL 10, 2024

Like most of us, odds are you’ve called a business to learn more about a product or service they offer, right? After all, thanks to smartphones, it’s easier than ever to skim through a business’ website. But it’s just as easy to call that business using the same device! You’ve come to the right place!

Customer Service 52

Customer Service Small Business Onboarding Purchasing 52