The Office Management Group

OCTOBER 6, 2022

Now we’ve talked extensively about the support out there for Assistants, what about Office Managers (OMs)? Within a business, OMs are usually the only individuals doing the role which can already make the job of an OM feel like a fairly lonely one, even in an in-person role (see my previous blog on ‘ The Isolated Office Manager ’).

Networking 100

Networking Office Management Coaching Mentoring 100

The Receptionist

MARCH 6, 2023

Visitor safety has always been a concern for office managers, but it has become an even more important issue now that incidents of workplace violence are increasing. That’s not reassuring news when you run a chiropractic office. You can handle the necessary “paperwork” digitally through your visitor management system.

Security 130

Security Computer Software Legal 130

Success

JULY 9, 2024

You’re going to bring people back to the office.” Managing remote workers A breakdown in company culture and relationships is another concern for companies. Firms do need to consider the legal, financial and tax implications of where their employees are located and the framework in which they’re hired.

Legal 104

Legal Leadership Consulting Coaching 104

Insperity

MARCH 20, 2018

This category is the most commonly misclassified because of the stigma that often comes with being non-exempt in an office setting. An office manager title does not necessarily mean an employee has authority over processes or people. Some questions you should consider during review. If yes, they may be non-exempt.

Supervising 166

Supervising Salary Sales Administrative Assistance 166

Insperity

NOVEMBER 5, 2014

Let’s take a look at three key technology systems that, when working in unison, can help you go from feeling like an office manager to finally feeling like the HR director. In turn, your department can run at a new level of efficiency and align other work with your organizational goals. Payroll software.

Payroll 100

Payroll Software Planning Construction 100

Eat Your Career

JANUARY 13, 2020

For example: Legal Assistant, Marketing Assistant, Project Coordinator, Program Administrator, Training Coordinator, Event Coordinator, etc. Within some organizations, you will find a role referred to as Administrative Manager or similar.

Administrative Assistance 92

Administrative Assistance Data Entry Problem-Solving Coaching 92

Work Life

APRIL 24, 2024

For instance, jobs in which women make up the majority of workers—such as medical administrative assistants (91% women), office managers (88%), and legal assistants (87%)—may be more likely to be replaced by generative AI. The job search giant suggests that occupational segregation is partially to blame for these differences.

Administrative Assistance 98

Administrative Assistance Computer Teamwork Training 98

Ask a Manager

JULY 20, 2015

A reader writes: I am an office manager and am responsible for distributing the mail at my office. The mail in my office building is delivered inconsistently (different mail carriers, inconsistent delivery times, delivered to the wrong office suite, etc.). Also, she has never brought it over personally.

Mailing 33

Mailing Problem-Solving Legal Office Management 33

Ask a Manager

OCTOBER 25, 2015

He sent the email to our office manager, the head of HR, one of the VP’s, and the president of the company. Our office manager did not get it because the employee sent it to the wrong address, but everyone else got it. I stated with my company eight months ago as the office manager.

Supplies 33

Supplies Advertising Legal Office Management 33

Ask a Manager

APRIL 5, 2023

A reader writes: I work in a small office without a typical HR rep. Mike,” our manager, oversees our company and unfortunately takes a head-in-the-sand approach to anything office drama related. Our concern is with our office manager, “Michelle,” who has been with our company for 15 years.

Customer Service 46

Customer Service Computer Mentoring Software 46

Ask a Manager

NOVEMBER 3, 2020

Setting: 1980, legal deposition. My mom left the deposition and went straight to her office manager/head secretary since she knew her firm (big one) was understaffed. Then my mom called Jane, complimented her work and handed over the phone to the office manager. ” The problem stopped. The poached assistant.

Food 53

Food Customer Service Supplies Cleaning 53

Ask a Manager

MAY 27, 2015

I am currently working as an office manager for a small handyman company. Do you know what the legal issues are around this? Do you know what the legal issues are around this? Part of my duties include collecting employee time cards and reporting hours to the third party vendor that processes our payroll.

Promotion 35

Promotion Payroll Legal Interviewing 35

Launch Work Places

OCTOBER 15, 2024

In a serviced office, the service and support elements are still foundational, meaning you’ve got an on-site team that handles office management. Q: Is a serviced office vs coworking space better for scalability? They are also a great way to network and meet other professionals.

Flexibility 52

Flexibility Flexibility Networking Mailing 52

Ask a Manager

NOVEMBER 19, 2015

I am the office manager, but I take care of all accounts payable/receivable, HR, and building management. Is it legal and or ethical to have three regular floor employees help HR go through and process all other employees’ (hourly and salary) open enrollment insurance information? This can’t be legal.

Insurance 33

Insurance Legal Supervising Purchasing 33

Ask a Manager

OCTOBER 16, 2018

A reader writes: I have a great job (honestly, my best yet) as an assistant in a local office of a larger company based in another state. I’m thinking of talking to the office manager, who is super cool, but I’m not sure exactly how to approach it with her.

Legal 25

Legal Office Management 25

Ask a Manager

SEPTEMBER 23, 2016

I leave the office every day to jog during my lunch break. I am required by my office to take an hour lunch, at a designated time slot specified by the office manager. I was in my jogging gear for 10 minutes in the office before I left the building. Like, legally? And it is an unpaid hour.

Mailing 33

Mailing Promotion Office Management Consulting 33

Ask a Manager

JANUARY 27, 2015

Recently, the task of hiring interns for the office has fallen on me. I have been asked to review resumes, conduct interviews, and advise the office manager about which candidates to send offers to. Is she legally allowed to do that? I was employed with a franchise McDonald’s in California.

Legal 35

Legal Banking Training Computer 35

Ask a Manager

JANUARY 14, 2015

The others in my firm are 5 financial advisors and my office manager. It isn’t that I would have expected anywhere near those dollars in a bonus – after all, I am only part-time, my work is nowhere near the same level as the officers/advisors. Nope, it’s not legal.

Interviewing 35

Interviewing Salary Finance Legal 35

Ask a Manager

JULY 24, 2015

I submitted a resume for an office manager position at a small nonprofit, and was contacted a couple of days later by the administration director to set up a phone interview for the next day (Friday) or Monday. Are our new break rules legal? I am a non-exempt assistant manager at a large retail store in Pennsylvania.

Interviewing 33

Interviewing Legal Payroll Retail 33

Ask a Manager

APRIL 8, 2015

I got in touch with the office manager at my old job. Regardless of the reason, is this behavior legal? I’d go and talk to HR preemptively; they’re going to be much more up on their legal obligations here than your manager apparently is. I can’t think of any other plausible reason for this.

Administrative Assistance 37

Administrative Assistance Interviewing Legal Salary 37

Ask a Manager

APRIL 14, 2020

I was an office manager for a small company that shut down mid-March due to COVID-19. However, the owner expects me to continue working to keep Accounts Receivable active, by making collection calls, going to the office once a week to collect mail, making deposits, and meeting with him, “for the good of the future of the company.”

Legal 29

Legal Mailing Payroll Insurance 29

Ask a Manager

FEBRUARY 7, 2019

And Jane found our phone number and called the office manager asking for me. And found the name of one of the other project managers and called asking for him. Do I owe Office Manager and Project Manager an apology? And John emailed me again asking why I hadn’t responded. I’m not sure what to do.

Insurance 36

Insurance Sales Salary Project Management 36

Ask a Manager

JANUARY 19, 2015

My employer is requiring the office manager and me (creative director/product development/sales) to attend an industry show in Atlanta. Both the office manager and I are on tight budgets, so it is going to take the money we need to pay bills with in order to pay our expenses during the show.

Promotion 34

Promotion Data Entry Food Finance 34

Ask a Manager

NOVEMBER 28, 2019

Finally, the office manager started hinting that if I wasn’t actually working, I didn’t need to be at work. The ED asked me to handle all the legal paperwork for transferring the deeds and titles and whatnot. I am dying thinking about it now. One of our donors gave us a bunch of time shares for the auction.

Banking 33

Banking Mailing Real Estate Legal 33

Ask a Manager

AUGUST 8, 2017

Yet others like the office manager have an office. If I’m offered a job, I’d like to request that if at all possible an arrangement be made for an office for the HR manager. I don’t feel like this can be legal. Is it legal? It’s legal!

Payroll 26

Payroll Legal Sales Salary 26

Ask a Manager

NOVEMBER 12, 2014

He has an office manager who runs the day to day business. My father depends on her totally to run the office, dispatch employees, and handle all bookkeeping. I don’t think this is legal. I’ve recently started trying to learn the ropes at my dad’s small business. with a one-hour lunch.

Bookkeeping 33

Bookkeeping Salary Networking Government 33

Ask a Manager

OCTOBER 12, 2016

The staff where I work have received the usual cringe-worthy email from the office manager, notifying us we are to provide a breakfast potluck plus afternoon desserts for our bosses. The office manager kindly suggested that “store bought treats” would be acceptable, although the expectation clearly is “homemade.”

Food 32

Food Office Management Salary Legal 32

Ask a Manager

SEPTEMBER 22, 2015

Can they legally tell us to do this, especially without compensation? They can legally do this. I’ve worked in the same 80-person office for three years and know everyone really well. Our office manager recently approached me to ask for help reformatting a budgeting report she’s owned for the last four years.

Logistics 33

Logistics Legal Software Communication 33

Ask a Manager

JANUARY 30, 2015

I told them this and the office manager said to just put on the bowling shoes and throw a ball once in a while, but I have a phobia about wearing other peoples’ shoes, have never bowled, etc. I have no problem showing up for everything, but instead of actually bowling, I just want to sit there and watch/mingle.

Interviewing 35

Interviewing Legal Office Management 35

Ask a Manager

AUGUST 29, 2019

I’d lean toward the last one, but if I’m an office manager who’s told one of our employees is masturbating in the bathroom and needs to stop, I have no idea how I’d approach that conversation. Then, for personal reasons, I legally changed my name to (New First name) (New last name). But then yeah, where do you go from there?

Transportation 41

Transportation Problem-Solving Reporting Cleaning 41

Ask a Manager

DECEMBER 29, 2022

You could say it this way: “I love that y’all make me feel like family, but to protect everyone, I want to recognize that I don’t have the same family ties that you do, legally or otherwise, and figure out how we’d handle things if Percival and I ever weren’t together. My question is: Can he really write me up for spitting out of habit?

Supplies 46

Supplies Interviewing Purchasing Cleaning 46

Ask a Manager

FEBRUARY 16, 2015

You can put that name on your resume — a resume isn’t like an official legal document where you have to present your entire full and legal name. It sounds like you prefer initials or a nickname. Either of those is fine. Nicknames aren’t unprofessional or young; people of all ages use them.

Promotion 34

Promotion Legal Training Communication 34

Ask a Manager

JUNE 29, 2016

Two months ago, it was announced that our office was moving down the road. I followed up with our office manager as well as the assistant, as a detail like needing a private room with a door that locks — just for me — was probably not on the top of their minds. Fast forward to yesterday, the first day in the office.

Cubicle 23

Cubicle Problem-Solving Legal Controlling 23

Ask a Manager

AUGUST 2, 2022

My mom, who is the boss-boss, is only in the office a couple days a week and when she is it’s a couple hours a day. Because of this I have the title “office manager” but that doesn’t really mean a thing. Is this legal? It’s almost like she’s getting paid twice. I’m so confused.

Cubicle 46

Cubicle Interviewing Advertising Office Policies 46

Ask a Manager

DECEMBER 20, 2021

I’m still having some issues with New Ownership that are clear enough I don’t need to Ask A Manager about them (like HR trying to tell my boss I worked in a different state than I do – as though my boss wouldn’t know where I worked?)

Mailing 31

Mailing Consulting Food Planning 31

Ask a Manager

DECEMBER 4, 2020

We knew the lockdown was coming though, so all our managers began helping us check, configure and setup things at home so we’d have plenty of time to fix or solve any issues before the official order to stay at home came out. It was brilliant. I’m not gonna lie, it’s been tough, but it’s been tough for everyone, you know?

Interviewing 28

Interviewing Office Chairs Office Equipment Transportation 28

Ask a Manager

JANUARY 7, 2015

He asked the current office manager how to get access to his account, and she said she had no idea what happened to the information (she was not the person who set this up back in the day) for everyone’s logins and couldn’t help him. So what your company is doing is indeed perfectly legal. short answers'

Controlling 35

Controlling Advertising Sales Purchasing 35